We apologize for the inconvenience you experienced during check-in, Korinn. We understand your preference for using cash and apologize if this caused any frustration. Your feedback is valuable to us, and we will review our policies to see if there are opportunities for improvement in our payment procedures. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly. We appreciate your feedback and regret that we were unable to accommodate your needs on this occasion.

Thank you for your positive review, Glenn! We are happy to hear that you found our resort clean and quiet. Should you have any questions, or need further assistance with anything please do not hesitate to reach out. We look forward to hosting you again!

Thank you for sharing your feedback with us. We appreciate your compliments about our friendly staff and the gym facilities. However, we apologize for the inconveniences you experienced during your stay. It's disappointing to hear about the issues with the grill, stove burner, air conditioners/heater, TV remote, and the unexpected visit from maintenance. We take your feedback seriously and will address these issues promptly to ensure a more comfortable experience for our guests in the future. We're glad you enjoyed our prime location, and we hope to have the opportunity to welcome you back for a more seamless stay.

Thank you for your feedback, Lorena! We're pleased to hear that you found our accommodations satisfactory for the price. We're always looking for ways to improve, so if there's anything specific you think we could do better, please don't hesitate to let us know. We appreciate your business and hope to have the opportunity to welcome you back in the future!

Thank you for sharing your experience, Andrea! We're delighted to hear that our hotel provided a convenient and comfortable stay for you and your daughter during the tournament. It's great to know that you appreciated the ability to prepare meals in your room and found the space spacious and quiet. We're glad you found our facilities clean and well-maintained, and we're happy to offer amenities like recycling bins, pool, and gym for your convenience. We look forward to welcoming you back for another enjoyable stay in the future!

Thank you for sharing your feedback, Rebecca. We apologize for the cleanliness issues you encountered during your stay, including the dirty pan and the condition of the shower. Your comments are important to us, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your positive remarks about the convenient location and nearby amenities. Your feedback will help us enhance the overall experience for our guests, and we hope to have the opportunity to exceed your expectations in the future.

Thank you for sharing your feedback, Raina. We're glad to hear that you appreciated the full kitchen in your room. We apologize for the inconvenience caused by the thin walls and lack of control over the thermostat. We understand how important a comfortable temperature is for a good night's sleep, especially during fluctuating weather conditions. We will review your comments with our team to see how we can improve in these areas and provide a better experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back under better circumstances.

Thank you for sharing your experience with us. We apologize for the discomfort you encountered during your stay. Your feedback about the furniture, beds, and indoor pool amenities is duly noted, and we will address these concerns to enhance the overall experience for our guests. We regret that the noise disturbances disrupted your sleep and affected your stay. Please know that we take these matters seriously and will take appropriate measures to minimize such disturbances in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

Thank you for your feedback, Steve. We're pleased to hear that our proximity to downtown met your expectations. If there's anything specific you feel we could improve upon to earn that extra star in the future, please don't hesitate to let us know.

Thank you for taking the time to share your feedback with us, Stephannie. We sincerely apologize for any inconvenience caused by the changes since our renovations. We value your loyalty and are disappointed to hear that we have not met your expectations this time. Please note that we do not have a team member named Amber, and we regret any negative interactions you may have experienced. Regarding the ovens, they are available in certain room types depending on the booking. We apologize for any confusion or disappointment this may have caused. Your comments have been noted, and we will use them to improve our services and facilities. If you have any further concerns or feedback, please don't hesitate to reach out to us directly. Should you decide to give us another chance, we recommend directly booking through our website or call center to ensure you are getting a room that will meet your expectations. We hope that you will give us another chance to exceed your expectations in the future.

Thank you for taking the time to share your feedback with us, Eric, although we're disheartened to learn about your experience. Please accept our sincere apologies for any inconvenience caused by the presence of pests during your stay. Ensuring a clean and pest-free environment is of utmost importance to us, and we have immediately escalated this issue to our pest control team to address it promptly. We truly appreciate your patience and understanding and hope to have the opportunity to regain your trust in the future.

Julieta, thank you for your perfect rating! We are pleased to hear that you enjoyed you stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

Tsering, thank you for taking the time to leave us a review. We apologize for the unpleasant experience you encountered with the bed sheets during your stay. This does not meet our cleanliness standards, and we regret any discomfort it caused. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure it does not happen again in the future. If there's anything else we can do to make it up to you, please contact us directly. We hope we have the opportunity to regain your trust in the future.

Thank you for your rating Annie! We are so happy that you enjoyed your stay with us and should you have any questions or concerns please feel free to contact us directly. We look forward to hosting you again.

Thank you for your positive feedback, Renante! We're delighted to hear that our staff provided friendly and helpful service during your stay. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your positive review and for choosing to stay with us. We appreciate your kind words about our friendly staff and the overall space for your family. However, we apologize for the oversight with the stained sheet and the ripped sofa. Your feedback is essential, and we will address these issues to ensure a more seamless experience for our guests. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.

Thank you for your rating! If you have any specific feedback or suggestions on how we can improve, please don't hesitate to let us know. We appreciate your stay and hope to have the opportunity to welcome you back in the future.

Thank you for sharing your feedback! We're glad to hear that you found the overall area good. We appreciate your suggestions regarding the WiFi, extra sheets for the fold-out bed, and the absence of a phone in the rooms. Your input is valuable in helping us enhance our guests' experience. If you have any more details or specific preferences, please feel free to let us know. We look forward to hosting you again in the future!

Thank you for your rating. It appears some aspects of your stay may not have met your expectations. We apologize for any inconvenience and should you have any questions or concerns, please reach out to us directly. We hope to welcome you back for an improved stay.

Thank you for your perfect rating, Ashley! We are thrilled to hear you enjoyed your stay with us and should you have any additional questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

Thank you for your rating and feedback, Carl! We're delighted to hear that you found our pricing excellent! Providing value to our guests is a top priority, and we appreciate your positive feedback. If you have any specific comments or suggestions about your stay, feel free to share them. We hope to welcome you back in the future for another wonderful experience.

Thank you for your feedback, Tenzin. We're sorry to hear that your experience was only average. If you have any specific concerns or suggestions for improvement, please feel free to share them with us by reaching out directly. We value your input and strive to enhance our guests' experiences. We hope to welcome you back for an enhanced stay in the future.

We sincerely apologize for the inconvenience and frustration you experienced during your check-in process and with the room assignment, Tsering. It's disheartening to hear that the situation impacted your family's experience and trip. We appreciate you bringing this to our attention, and we take your feedback seriously. We will review our processes to ensure a smoother check-in experience and better communication regarding room assignments. If your travel plans bring you back to the area, we'd be grateful for another opportunity to provide you with a more positive experience. Please feel free to reach out directly if you have any further concerns or if there's anything we can do to address the situation. Thank you for sharing your feedback.

Thank you for taking the time to leave a rating, Viacheslav. It appears several aspects of your stay may not have met you expectations. Should you have any questions or concerns, please contact us directly to come to a resolution. We hope to have the opportunity to exceed your expectations in the future.

Chris, we apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and we're sorry to hear that the property's location, parking, amenities, and service did not meet your expectations. We appreciate you bringing these issues to our attention. If there's anything specific you'd like to discuss or if there's a way we can address your concerns, please reach out to us direclty. We value your feedback and aim to improve based on guest experiences.

Thank you for the perfect rating! We appreciate your visit and are delighted that your experience was excellent. If you ever have specific feedback or suggestions to share in the future, please feel free to do so. We look forward to welcoming you back for another wonderful stay.

Thank you for taking the time to leave a rating, Javier. It appears several aspects of your stay may not have met you expectations. Should you have any questions or concerns, please contact us directly to come to a resolution. We hope to have the opportunity to exceed your expectations in the future.

Thank you for taking the time to provide a rating. If there are any specific aspects of your stay that you would like to share or discuss further, please feel free to reach out. We value your feedback and hope to have the opportunity to enhance your experience in the future.

We sincerely apologize for the experience you had during check-in. It's disheartening to hear that our staff did not provide the level of service and accommodation you expected. Your feedback is valuable to us, and we will address this matter with our team to ensure a more positive and welcoming experience for all guests. Additionally, we have forwarded this to the onsite management team - you should be hearing from them in the next several business days. We appreciate your understanding and hope that you'll consider giving us another chance in the future.

Thank you for your perfect rating! We are thrilled you enjoyed your stay with us and should you need anything further please do not hesitate to reach out to us directly. We cannot wait to welcome you back!

We appreciate your feedback, and we're here to listen. If there's anything specific you'd like to share or discuss, please feel free to reach out to us directly. We strive to make improvements based on guest experiences.

We're sorry to see that your experience fell short of expectations. We would appreciate any additional feedback you can provide to help us understand and address the issues you encountered. Your satisfaction is our priority, and we are committed to making improvements based on your input. If there are specific concerns you'd like to discuss or if there's anything we can do to make amends, please reach out to us directly. We value your feedback and hope to have the opportunity to address any shortcomings.

Thank you for taking the time to share your feedback. We appreciate your input, and if there are any specific aspects you would like to discuss or elaborate on, please feel free to reach out to us directly. Our team is committed to continuous improvement, and your comments are valuable in helping us enhance the guest experience. If there's anything more you'd like to share or if we can assist you further, please don't hesitate to contact us.

We sincerely apologize for any confusion regarding our pet policy. We understand the importance of clear communication, and we regret if there was a misunderstanding. Your feedback is valuable, and we will review our communication to ensure a better experience for future guests as this property is pet-friendly and there seems to be some confusion on our part. Regarding the deposit, we apologize for any inconvenience caused. A security deposit is typical within the hospitality industry and would have been notated on your confirmation email. We appreciate your feedback, and we will strive to make our policies more transparent.

We're thrilled to hear that you had a great time with your family! Your positive experience means a lot to us. If there's anything specific you enjoyed or if you have any suggestions for making your future visits even better, please let us know. We look forward to welcoming you back on your next stay!

That's great to hear that you found the room clean and comfortable! We aim to maintain cleanliness and ensure our guests have a comfortable stay. If there's anything specific you feel we can improve upon, we're open to suggestions. Thank you for your feedback and wish to welcome you back for an even better stay in the future!

We're genuinely sorry to hear about your disappointing experience. Cleanliness is a top priority for us, and we regret that we fell short of your expectations. We noticed your stay was back in July and have made serval improvements since then. Regarding reimbursement, while it is true bookings through 3rd party are typically non-refundable, we'd like to speak with you directly to come to a resolution. Please reach out to our team directly to discuss this further. We value your feedback and hope for the chance to regain your trust in the future.

Thank you for your rating! We hope your stay was enjoyable and look forward to welcoming you back in the future. If you have any feedback to share, we're always eager to hear from our guests.

We are truly sorry to hear about your experience. It seems there were multiple issues during your stay that didn't meet your expectations. We understand your disappointment with the discrepancies in amenities and services offered. Your feedback is valuable and will be shared with our team to improve and be clearer about our services. If there's anything we can assist with or if you'd like to discuss this further, please reach out. We regret that you didn't have the experience you expected, and we hope to regain your trust in the future.

We are sorry to see that your experience wasn't satisfactory. If there's anything specific you'd like to address or if you have any feedback to share, please feel free to reach out. Your feedback is important to us, and we aim to improve based on our guests' experiences.

It looks like your stay did not meet your expectations. We are sorry to see your rating. If there's anything we can do to improve or if you have any feedback to share, please feel free to reach out. Your input is valuable to us in ensuring a better experience for our guests.

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our great service and that the room was comfortable, nice, and clean. Your appreciation means a lot to us! If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back soon!

We are sincerely sorry to hear about your disappointing experience during your recent stay. It's disheartening to learn about the issues you encountered, from the misrepresented accommodation to the unsatisfactory service at check-in and the cleanliness oversights in the room. This falls short of our usual standards, and we apologize for the inconvenience caused by the lack of blankets and pillows for the pull-out couch as well as the condition of the shower curtains. Your feedback is crucial, and we'll address these concerns immediately to ensure such incidents do not reoccur. If there's anything we can do to make this right or further assist you, please reach out to our management team directly.

Tatiana, we're sorry to see that your experience didn't meet your expectations. If there's anything specific you'd like to share or discuss about your stay, please reach out to us directly for prompt resolution. Your feedback is valuable, and we strive to improve based on guest experiences. We hope to earn your trust back and welcome you again.

Thank you for your positive feedback! We're delighted to hear that you had a very good experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We appreciate your choosing our resort and look forward to welcoming you back in the future.

Thank you for your review. It seems some aspects of your stay may not have met your expectations - if you have any questions or concerns please reach out to us directly to discuss. We hope to welcome you back in the future for an even better stay!

We're delighted that you had such a positive experience during your stay. We can't wait to welcome you back for another wonderful stay in the future!

Thank you for your perfect rating! We appreciate your visit and are delighted that you had a positive experience. If you have any specific feedback or suggestions in the future, please feel free to share. We look forward to welcoming you back for another wonderful stay.

Thank you for sharing your feedback with us! We're delighted to hear that our staff was helpful and that your room was clean. We appreciate your understanding regarding the age of the property, and we're sorry for any inconvenience with the lights and bedding. It's wonderful that the kids enjoyed the swimming pool and having a kitchen. We look forward to welcoming you back on your next visit! If there's anything specific you'd like us to address for your future stay, please feel free to let us know.

We appreciate your recommendation! It's wonderful to hear that you had a positive experience at our resort. If you have any friends planning a trip, we'd be delighted to welcome them as our guests as well. Thank you for choosing Legacy Vacation Resort, and we look forward to the opportunity to host you and your friends again in the future.