Sapporo Hotel Guide - Retsureppu Shrine hotels in Sapporo, Japan.

"Staff were great hotel"

"Room was really clean, spacious, and had all the amenities plus complimentary items you'd need like water bottles each day, tea/coffee. Even had a set of toiletries if you need."

"Spacious room Helpful staff Good location"

"he room I stayed in was clean and tidy, and the overall environment was comfortable. However, I was disappointed by the service arrangement at the front desk during check-in. When I arrived at the hotel, the staff at the reception did not offer any assistance and simply directed us to use the self-service machine to check in by ourselves. The self-service machine repeatedly malfunctioned and I was unable to complete the check-in process smoothly, but the staff on duty only focused on serving other guests and did not come over to check on my situation or offer help. I waited multiple times but still received no response. For a hotel, the check-in experience is an important part of the first impression. The lack of proactive assistance and care from the front desk staff fell well below my expectations of the service standard of the hotel. "

"Good"

"Friendly staff and clean rooms."

"Very comfortable "

"The room was clean and had a good view o Sapporo city"

"Front desk was amazing. We arrived before check in time and left the luggage with them and went out exploring. When it was time to check-in, they had already sent the luggage to our room:) They were also very helpful in explaining about the shuttle bus. Breakfast buffet was the same everyday, and there was an option for a set meal at a Japanese restaurant too. "