Standard Room, 2 Queen Beds, Fridge, Non Smoking (no pets)

Reviews of Super 8 by Wyndham Revelstoke BC

2 out of 5
Super 8 by Wyndham Revelstoke BC
1700 West Victoria Road, Revelstoke, BC

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1004 reviews" "
Rating 8 - Good. 448 out of 1004 reviews" "
Rating 6 - Okay. 177 out of 1004 reviews" "
Rating 4 - Poor. 73 out of 1004 reviews" "
Rating 2 - Terrible. 47 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Natasha

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I didn't like getting bitten by a bed bug in one of our rooms.
Stayed 1 night in May 2024
Response from Victor Jeon on 12 May 2024
We deeply regret the unfortunate incident of bed bugs in your room. We want to provide some additional context: the room had not been used for over three weeks, and we've had no issues with bed bugs in the past two years. It's distressing that this occurred during your stay when it hadn't been a problem previously.As a gesture of our sincere apologies, we immediately initiated a full refund for your reservation following the incident. Additionally, we conducted thorough pest control inspections and treatments in the affected room and surrounding areas to prevent any recurrence.Your comfort and satisfaction are paramount to us, and we're committed to taking all necessary steps to ensure incidents like this do not happen again. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future."

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the bed was comfy and the the worked - all things that would give it 5 stars in my books. The front staff went above and beyond to help me out. I sprained my ankle and called down to see if they had an elastic bandage to wrap it up. Not only did she bring me the bandage but brought me a bucket of ice and some icy blue cream to see if it would help. I am so impressed - definitely above and beyond!
Stayed 1 night in May 2024
Response from Victor Jeon on 12 May 2024
We're thrilled to hear about your positive experience during your stay! It's wonderful to know that our clean rooms, comfortable beds, and functional amenities met your expectations. We're especially delighted to hear about the exceptional service provided by our front desk staff. Thank you for sharing your experience, and we hope to welcome you back again soon!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service
It worked for what I needed.
Stayed 1 night in Feb 2024
Response from Victor Jeon on 12 May 2024
We're glad to hear that our accommodations served your needs. Thank you for staying with us, and we hope to have the opportunity to host you again in the future!

8/10 Good

Lily

Liked: Cleanliness, staff & service
Limited hot breakfast but ok.
Stayed 1 night in May 2024
Response from Victor Jeon on 12 May 2024
We apologize for the limited availability of hot breakfast options during your stay. We appreciate your understanding, and we're glad to hear that you found it satisfactory. Thank you for choosing to stay with us.

6/10 Okay

Paula

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk lady was nice. I liked the layout of the room. Everything was dirty. The walls the floors. It looks like they changed out the light fixture in the bathroom and the outline of the old fixture was still in dirt on the wall. All the walls were dirty and gross. the extra lock on the door was broken off. It's ok if it's old, but it doesn't need to be dirty. They also knew there were 5 of us in the room, but there were 3 towels? Disappointing.
Stayed 1 night in May 2024
Response from Victor Jeon on 12 May 2024
We're truly sorry to hear about your disappointing experience during your stay. While we're glad you found our front desk staff friendly and liked the layout of the room, we apologize for the cleanliness issues you encountered. This is not up to our usual standards, and we take your feedback seriously. We'll address these issues immediately to ensure a more pleasant experience for our future guests. Thank you for bringing these matters to our attention.

10/10 Excellent

Mizhelle

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 1 night in May 2024
Response from Victor Jeon on 12 May 2024
We're pleased to hear you had a good stay! Thank you for choosing us, and we look forward to hosting you again in the future!

8/10 Good

David

Business traveller, Travelled with partner
Nothing fancy, but clean sheets and hot water. Breakfast was OK. A real plus was 2 EV chargers available. Very helpful.
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're glad to hear that you found our accommodations satisfactory with clean sheets and hot water. Thank you for your feedback on breakfast, and we're pleased to know that our EV chargers were a real plus for you. We aim to provide convenient amenities for all our guests. We appreciate your stay and hope to welcome you back in the future!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Very handy with amenities nearby
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're glad to hear that you found our location convenient with nearby amenities! Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place for our trip to Vancouver. We had a great break, and made it very easy to drive to Vancouver.
Stayed 1 night in May 2024
Response from Victor Jeon on 12 May 2024
We're thrilled to hear that our place was convenient for your trip to Vancouver and that you had a great break! Making your journey easier is what we aim for. Thank you for choosing to stay with us, and we hope to see you again on your next adventure!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop on a highway 1 trip. Gas and Tim Hortons are right outside.
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're glad you found us convenient during your travels. If there's anything else we can do to make your stay even better next time.

10/10 Excellent

Delene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as described, great place to stay for a night on our long road trip.
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're delighted to hear that our description matched your experience, and that you found our place to be a great stop during your long road trip. Thank you for choosing to stay with us, and we hope to welcome you back if your travels bring you this way again!

8/10 Good

francis, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in, clean rooms.
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're glad to hear that you had an easy check-in experience and found our rooms clean. Thank you for choosing us, and we hope to welcome you back again soon!

8/10 Good

Sheeza

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience.
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're delighted to hear that you had a nice experience with us! Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

6/10 Okay

Trinity

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Easy to find. Bathroom smelled like pee. Can hear your neighbors rooms. You get what you pay for i guess.
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We apologize for the issues you encountered during your stay. Immediate action will be taken, including retraining our housekeeping staff, to ensure such issues are promptly addressed. Thank you for bringing this to our attention.

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WS easy to book , easy to book in, easy to find
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're glad to hear that booking, check-in, and finding us were all easy for you. Thank you for choosing us!

8/10 Good

arren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean. Friendly staff. Good price. Would stay again
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're delighted to hear that you found our hotel clean, with friendly staff, and at a good price. We look forward to welcoming you back again in the future!

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
Enjoyed the service very nice people
Stayed 4 nights in Feb 2024
Response from Victor Jeon on 12 May 2024
We're thrilled to hear that you enjoyed our service and found our staff to be very nice. Thank you for your kind words!

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to fix the hot tub!! Thanks
Stayed 2 nights in Apr 2024
Response from Victor Jeon on 12 May 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the construction delay being longer than expected. The current construction company expects the pool renovation to be completed within two weeks.We apologize again for the inconvenience caused by the construction delay affecting the use of the hot tub.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, it had everything I needed. The hotel is situated right by the tracks but you hardly noticed the trains. They have a nice breakfast area that is well stocked and the staff is friendly. I would have liked a warmer blanket for my bed,I was cold the first night. Thankfully I had a blanket in my truck. Over all a Great place to stay.
Stayed 2 nights in Apr 2024
Response from Victor Jeon on 12 May 2024
Thank you for your positive review! We're glad you enjoyed your stay overall. We'll take note of your feedback about the blanket for future improvements. We look forward to hosting you again!

10/10 Excellent

Claveina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Victor Jeon on 12 May 2024
We're glad you enjoyed your stay! Thank you for your kind words, and we hope to see you again soon!

8/10 Good

Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Good breakfast!
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
We're thrilled to hear you had a smooth check-in experience and enjoyed our breakfast offerings! Thank you for your kind words, and we look forward to welcoming you back soon!

2/10 Terrible

Lana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled musky. ( I had to buy an air freshener to mask the odor.) The blackout blinds were dirty. The breakfast was cheap. We will not be rebooking this hotel in the future.
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
We're truly sorry to hear about your disappointing experience. Your feedback is invaluable to us, and we apologize for falling short of your expectations. We take cleanliness and guest comfort seriously, and we'll address these issues promptly. Your concerns will be shared with our team for immediate improvement. We understand if you choose not to return, but we hope to have the chance to regain your trust in the future.

10/10 Excellent

Lawrence, Ste Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location,quiet.
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
We're delighted to hear you found our location convenient and enjoyed the peaceful atmosphere. Thank you for choosing us, and we hope to welcome you back soon!

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
Thank you for your review and for choosing to stay with us! If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future!

8/10 Good

Shilpi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Standard 8 Motel. Decent rooms. Very convenient location. good for families
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
Thank you for your review! We're glad you found our location convenient and our rooms suitable for families. We appreciate your feedback and hope to host you and your family again in the future!

10/10 Excellent

Keisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is pleasant and helpful the room was clean, I would stay again
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
Thanks for the kind words! Glad you found our staff helpful, and the room clean. Looking forward to your next stay!

8/10 Good

Katreena

Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
Thank you for your review and for choosing to stay with us! If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future!

10/10 Excellent

Fredrick, West Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very good.Room okay Good have grab bars in bathroom. Would stay again.
Stayed 1 night in Mar 2024
Response from Victor Jeon on 12 May 2024
Thank you for sharing your feedback! We're delighted to hear that you found the beds comfortable and appreciated the grab bars in the bathroom. We look forward to welcoming you back for another pleasant stay in the future

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it!
Stayed 5 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic! Thank you!
Stayed 3 nights in Mar 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Mandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn down, falling apart. Lack of basic maintenance is everywhere. Safety issue with smoke detectors. Out of the 3 rooms we rented with family, only 1 had a smoke detector. Others were non existent with just wires hanging down
Stayed 2 nights in Mar 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking . Zalas resteraunt is walkable and Great deal . Hearing air breaks all night does suck.
Stayed 3 nights in Feb 2024

8/10 Good

Dezarae

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for our ski trip. Comfortable and well maintained
Stayed 2 nights in Feb 2024

6/10 Okay

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convient for all the needs we had to do, eating, gas and access to hiway.
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

MARCEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and cheap!
Stayed 7 nights in Feb 2024

10/10 Excellent

Gary, Red Deer County

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff nice breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, very convenient as there's a 24 hrs gas station across from the hotel, McDonald's and A&W.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Excellent front desk personnel, will definitely sty again
Stayed 2 nights in Feb 2024

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

4/10 Poor

Susan, Kelowna

Stayed 3 nights in Jan 2024

2/10 Terrible

Darren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to ask to have your room cleaned also for fresh towels etc The hotel is seriously in need of repairs The complementary breakfast is an absolute joke For almost $200 a night you would expect more than this No hot water at night on 3 nights only Luke warm The hot tub smells of serious chlorine almost noxious Just a horrible hotel
Stayed 3 nights in Jan 2024

6/10 Okay

Sheila

Travelled with family
Liked: Staff & service, room comfort
The breakfast needs improving. Very friendly and helpful staff
Stayed 4 nights in Jan 2024

8/10 Good

Assunta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The price of the accommodation suited our budget. It is close to Denny’s so we were able to walk to dinner. The included breakfast at the hotel was super convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Gary, Red Deer County

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff parking lot snow was cleared through night and made it easy to move around
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024