Banyan Tree hotels in Riau Archipelago, Riau Islands

"One of the room have bug and spider "

"The one-bedroom we were given free upgrade to was spacious, clean and comfortable. The staff were helpful and the location was great, right next to Grand Batam Mall. The spread at breakfast was good - though not everything was tasty. But enough variety to pick and choose a hearty breakfast. Will definitely stay again if I am coming to this part of Batam again."

"My husband and I stayed for 3D2N. Customer service was excellent throughout our visit. We were able to check in early, and to our surprise, our room was ready ahead of time. Took the room with pool view, best decision ever as I can also see the sea. The only downside was that the room—particularly the bathroom—could have been a bit cleaner. The pool, however, was large and well-maintained. Breakfast was alright."

"A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again"

"Location was very good"

"Wonderful beautiful place. Ocean view great dining and fantastic spa, highly recommend!!"

"Great sea view & very large, clean villa. Staff are engaging & approachable 🌟🌟🌟🌟🌟"

"Wonderful experience, super management and very friendly 😊"

"*****"