We were staying in Richmond for a few days, and needed a place to stay. There were not many options available, so chose this motel, which did the job. However, the room was dated and smelled like cigarette smoke, even though it was supposedly a non-smoking room. The motel is very close to the main highway through Richmond, so there it a lot of traffic noise (we knew this was the case before arriving, so brought ear plugs). The rooms seemed reasonably sound proof, as we couldn't hear anything from neighboring rooms. And the internet was excellent, which unfortunately seems to be an exception in New Zealand.