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"Very clean. Excellent staff. Mattresses are a bit firm."

"Quietly surprised with this hotel, wasn't expecting much when i booked. However on arrival, we were greeted with a easy book in system, a swanky modern reception area and went to the room. Bed was a little small, but the room was really nice. Will book again if ever back in Rotterdam"

"Clean and good size room. Walking distance to train station, metro stops and city centre. "

"The hotel is very convenient to the cruise port location and also the food haven. The only thing i didn't like is the steps in front of the hotel, not convenient when you're bringing in heavy luggages especially for seniors."

"Quiet. Good breakfast. Staff helpful "

"CitizenM was a dream! The anesthetic is so colourful and warmly invitiing. The Ambassadors go out their way to assist you and help in any way. Their courtesy, respect and helpfulness was always genuine. The girls were very knowledgeable about shopping and where to eat in the area and made great recommendations that helped make my trip so wonderfully complete! I would stay in this hotel again in a heartbeat and highly recommend it to everyone!"

"Genial"

"Great hotel near the centre. 10 minute walk from Den Haag Central station. Room I had was huge with microwave and fridge. Very clean. Comfortable bed. Staff very friendly and helpful. All in all a good choice of hotel. "

"I loved everything except the glass bathroom door. It’s just personal, you can hear everything and when the light is on at night you wake everyone up. But the hotel is amazing, the staff are lovely and the views are incredible. The buffet breakfast option at Waves is well worth it. "