Rio Burgay Hotels

"WE loved everything about the property and the staff was very helpful. The room was great - the bed very comfortable. We will definitely be back again...."

"a pleasant stay as usual"

"Nunca me habian separado la habitacion reservada. "

"Buena calidad de personal, ambiente agradable, recomendado"

"This a beautiful place to stay, cozy, friendly a perfect get away for the entire family to relax and enjoy nature. Excellent customer service."

"It’s on a traffic circle so there is some traffic noise; but it dies down at night."

"Muy sencillo y antiguo el hotel. El ascensor no funciona. Por fortuna eran 3 pisos para subir con maletas. La habitación muy anticuada, el baño nada agradable. Tenía una ventana, con una vista muy fea , a un techo de una casa al lado. No había ni una silla, 1 solo gancho y closet muy estrecho. Muy anticuado. Nada de shampoo y con jabón pequeño de barra muy mala calidad."

"the price was good , not many options in entertainment "

"Our stay was fantastic. We really enjoyed the rooms since they were nice, quiet, and clean, but a bit cold. We also loved the buffet-like breakfast. The food was great. "

"Very nice all together."

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"Avoid!!! I arrived at about 5:30 at night, had a booking confirmed for over a week and NOBODY WAS THERE! Rang the bell, messaged and tried to call several times - no reply! People from the shops below were even trying to help me contact them. Finally Expedia customer service helped find me another place to stay, which was thankfully nearby, nicer and less expensive. I'm a pretty experienced traveler but this was kind of scary. I'm a woman, alone, in a new city and it was starting to get...

"Great location, beautiful facilities, outstanding service. The staff goes above and beyond to ensure you have a pleasant stay."

"Excellent hotel. "

"A very good hotel"

"The hotel was well situated and easy to get to. Walking distance to many activities, shops churches and museums etc Room was nice and clean each time we returned from our outings. The only inconvenience was not being able to go out early for church service as the hotel was closed until 7.30am. A Comfortable stay in beautiful city that Cuenca turned out to be. "