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Hotel Cruz de Ouro

2.5 star property
Travelers start their day with a welcoming breakfast buffet in Rio, then spend evenings playing billiards or venturing out to explore nearby attractions

Choose dates to view prices

Hotel Cruz de Ouro offers a charming retreat in Rio de Janeiro. Guests enjoy a delicious breakfast buffet each morning and in-room WiFi. Evening entertainment includes an arcade/game room and a billiards table for friendly competition.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Is Hotel Cruz de Ouro pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Cruz de Ouro?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Cruz de Ouro?

Check-in start time: 2:00 PM; check-in end time: 2 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cruz de Ouro?

Checkout is at noon.

Where is Hotel Cruz de Ouro located?

Located in Rio de Janeiro Centro, this hotel is within 1 mi (2 km) of Arcos da Lapa, Catedral Metropolitana de São Sebastião do Rio de Janeiro and National Library. Museum of Tomorrow and Museum of Modern Art are also within 2 mi (3 km). Saara Tram Stop is 12 minutes by foot and Cristiano Ottoni - Pequena África Tram Stop is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

6.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 105 reviews
Rating 8 - Good. 41 out of 105 reviews
Rating 6 - Okay. 28 out of 105 reviews
Rating 4 - Poor. 6 out of 105 reviews
Rating 2 - Terrible. 8 out of 105 reviews

Reviews

Verified

10/10 Excellent

Francisco Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

O hotel é maravilhoso, tem excelente localização, o valor é acessível, os funcionários atenciosos e prestativos. O café da manhã é farto. Tornaremos a nós hospedar com certeza. É sempre nossa primeira opção quando precisamos ficar no Rio.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Fabiano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo hotel.

Hotel muito ruim, tudo velho, o quarto estava imundo inclusive até cinza de cigarro tinha na mesa do quarto, além disso tive que brigar pq o pessoal não queria para de jogar sinuca e já eram mais de 22:00, e para finalizar o café e muito fraco.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Boa tudo limpo mas tem baratas no apartamento mas a recepção é péssima nen informa nada estranho
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caiam fora do Hotel Cruz de Ouro

Péssimo! Reservei um quarto com cama de casal pelo site e chegando lá, me deram cama de solteiro. O atendente nem deu muita atenção e simplesmente me mandou cancelar com a Hotéis.com, que até agora não cancelou esse desastre. Horrível!
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Alian

Tive problemas de lotação no Hotel e eles me encaminharam a outro hotel. Nao consigo avaliar corretamente o hotel selecionado.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

delphine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir !!

Je n'avais pas vu sur le descriptif que les chambres n'avaient pas de sanitaires privatifs..des chambres dignes d'un monastère.....mauvais surprise mais moins que l'environnement de l'hôtel qui est au coeur de lapa. Pas du tout adapté pour les touristes encore moins pour une femme seule qui ne parle pas portuguais....La porte de l'hotel est sur vidéosurveillance ainsi que tous les accès qui mènent à la rue, ça donne le ton ! Accès aux taxis pas vraiment facile, pas de resto... Hôtel sans intérêt, pour un prix équivalent, préférez l'hôtel Oyo pas loin....
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Aguerre Nahu

Disliked: Property conditions & facilities, room comfort

ACORDE A LO PAGADO

No mucho q decir, es acordé al precio q pague!... No puedo exigir más... Lo q no significa q el hotel sea bueno!... Si podría mejorar el olor q había en la habitación, realmente desagradable.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoavel

Razoável.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepcionante

Cheguei ao hotel e a recepção e o quarto que havia reservado estavam sem energia elétrica. Porém, a recepcionista foi muito atenciosa e me ofereceu outro quarto. O quarto é bem simples, há apenas a cama, TV e um pequeno armário. No entanto, estava dentro do esperado: apenas para passar a noite. Por outro lado, no hotel, tudo é muito antigo. A maior decepção foi com os banheiros compartilhados. Todos muito sujos, além de NÃO ter água quente nos chuveiros (em pleno inverno) e os ralos estarem todos sem tampa. A localização, por ser no centro, é boa, uma vez que é próxima dos principais pontos comerciais da cidade. Porém, à noite, as ruas da região são todas com pouca iluminação. Sem condições de caminhar em segurança por lá. O café da manhã é bem básico, nada de especial. Não voltaria nem recomendaria o hotel a outras pessoas. Na região, há hotéis mais caros, mas que o custo benefício é maior.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Equipe de funcionários bastante atenciosa. Localização.
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No me gustó nada, el servicio es malo. No andaba el wifi, ni el aire acondicionado y el serv en el buffet es malo tambien
Stayed 1 night in May 2019
Verified

10/10 Excellent

Raifran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hetel calmo ( porém, à noite o pessoal fica gritando na rua por ser no centro), organizado, funcionários bacanas, indico.
Stayed 4 nights in May 2019
Verified

6/10 Okay

JOSE ANTONIO

Ok
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Gean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom mesmo

Eu fiz a reserva para meu marido e filho, eles gostaram muito, elogiaram os funcionários, o hotel, gostaram muito da sinuca, e demais da máquina de café. Eles se hospedarias novamente com certeza.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo custo benefício
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Vivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sempre me hospedo lá!

As atendentes são maravilhosas e simpáticas (tirando 1 atendente homem). O café da manhã é médio, mas os funcionários do café dão a compensação pela gentileza. Os quartos são ótimos, e os (as) faxineiros são maravilhosos.
Stayed 5 nights in Feb 2019
Verified

6/10 Okay

Arthur

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel simples e barato. Tive que trocar algumas vezes de quarto porque o ar condicionado não funcionava e achei uma barata em um dos quartos. Funcionários solícitos e café da manhã muito bom
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Christo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

I enjoy it

They speak 4 languages at reception Breakfast was delicious A definite Yes
Stayed 14 nights in Jan 2019
Verified

6/10 Okay

Luana

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel cruz de ouro

Hotel em local ermo, local perigoso rodeado por moradores de rua. Banheiro minúsculo, não há possibilidade de tomar banho direito e nem usar o banheiro, desconforto total. O hotel não tem condições de receber a quantidade de hóspedes no salão de café da manhã. Tomamos nosso café da manhã em pé, em um cantinho por falta de lugares nas mesas para sentar. Isso foi inaceitável. Outros hóspedes também estavam tomando café da manhã em pé. Minha experiência com o hotel foi ruim, não recomendo a ninguém.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service

Meer dan waar voor je geld

Prima hotel voor die prijs en ontbijt alleen al is de prijs waard
Stayed 1 night in Dec 2018
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples , otimo cafe da manhã, boa equipe. Fica bem no centro do Rio , possui um mercado Extra próximo que é possivel ir a pé, proximo da escaria Selaron.
Stayed 5 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Albergo particolare.... Atmosfera conciliante in conformità alla Posizione.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples mas agradável... Boa estadia ...

O hotel e antigo...porem foi reformado..os funcionarios foram bem educadoa comigo... o quarto estava limpo..banheiro limpo... so o frigobar que era muito velho e o at condicionada funcionava mas estava imundo e todo remendado... o hotel fica localizado em uma área central, sabendo que em todos os lugares essas áreas são complicadas... porém fica perto de tudo... do bondinho...do Cristo... de shopping... da praia ..Museu.. gastei bem pouco utilizando 99taxi... devido a facilidade do local...recomendo pra quem não liga pra luxo...
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Show de bola

Foi muito bom. Quartos amplo, bem localizado, banheiros limpos. Muito tranquilo!!
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Wifi e cafe da manha bom, hotel mediano

Foi boa. Barulho da rua atrapalha um pouco, mas wifi e café da manhã muito bom
Stayed 1 night in Oct 2018