Rio Hato Hotels

"Nice place "

"This resort was less than expected. At first I did nlt get the room view I picked from Expedia and had to claim. After my claim I felt mistreated based on my race as well. They did not have any birthday courtesies. Later I found out they did but categorized based on ethnicity. I originally reserved as single but later my parents came along. The place did not have ammenities out on beach or water tours for 3 or 2 o 1 person. The place was not spotless but decent clean. Pool lounches have stain spots and also beach towels have stains. Pool became un maintenance on 04/07/26 assuming it was "low season" [bizarre]. And main activities start thursdays thru saturday so there is nothing for the other natural days. Restaurants like DUNAS do not offer food all week so its a mislead. It was not worth 100% the price paid. I was dissapointed and expected more. "

"This is a great resort for families. The staff is wonderful, helpful, attentive and friendly. The pools, slides and food were great. My kids loved the activities. The pools were spotless and the active lifeguards were a very nice surprise for a parent. I’ve was concerned after I saw so many negative reviews but I think they must be taking the comments seriously because it was an amazing stay."

"I’m writing this review after staying at this hotel twice, and unfortunately, my experience has been consistently disappointing. The food is extremely basic—far below what you would expect in Panama, a country known for its amazing cuisine. It honestly felt very low quality and repetitive. The only positive aspect is the staff. They are kind, friendly, and do their best with what they have. The pool is also nice and enjoyable. However, the biggest issue is the condition of the facilities. The hotel looks old, poorly maintained, and quite neglected. Everything feels outdated and not taken care of, which makes the overall experience very disappointing. I gave this place a second chance, hoping things would improve, but nothing changed. I would not stay here again and would not recommend it unless major improvements are made."

"We love this hotel. We got married here 13 years ago and decided to bring our daughter to show her our favourite all-inclusive resort. The rooms were clean and everything is well-maintained. The buffets were good but the a la cartes were only okay and the service wasn’t over-the-top. It wasn’t overcrowded and there were always beach chairs available. Lifeguards were plentiful! "

"Room was cleanAdvised promptly about entry and codes"

"Very clean and excellent communication"

"excellent breakfast every day and varied menu. nice room, had a a fridge and coffee maker, sitting area and very clean pool. walkable to beach and few restaurants - beach was very nice. "

"Had a wonderful stay. The staff is exceptionally kind, and creates a wonderful environment."