Chicago Hotel Guide - River Oaks Center hotels in Chicago, United States of America.

"I have been staying overnight there for the past 4 months maybe they have roaches and bedbugs plus no refrigerator or microwaves in rooms"

"I rarely leave negative reviews, but this stay was completely unacceptable. We reserved 3 rooms. Our first room was filthy and in disarray at check-in (mattresses against the wall) and we were moved. However, all rooms were filthy with food, a lot of stains (red, white and chunks of brown on the bathroom wall behind toilet) and debris on floors. Food and thick dust in A/C unit. Ripped and stained furniture and bedding. There was a smoke/fire incident with insufficient alarm communication and no clear staff-led evacuation guidance. Guests had to evacuate in thick smoke after another guest alerted people. One of our rooms had a broken deadbolt. The pool area was a mess. There was not enough food at breakfast for the number of guests. I would not recommend this property for families, single women or anyone prioritizing safety and cleanliness."

"I don't like the fact that you allow kids at this property. They run around unsupervised, going to the pool. The property should be for people 21 and older!!"

"This was the most horrible stay I've ever had. When we first check in we wasn't really treated. The person at the front desk or front window I should say was really rude. When I got the key to the first room nothing in the room worked. The lights didnt work nor the air. The room also didn't have a phone and it smelt like urine. So I went back to the office and all he would say was "well do you want another room" no apology or anything. He gave me another room and this room one light worked. But the others we could not turn on because they flickers like strob lights. The room had a phone but it didn't work. There was no TV remote. So we had to go to the office again and they gave us a remote that didn't work so we went again. The represent said that if this one doesn't work just call, I told him the phone doesnt work he said I can just come with you. So he followed to our room and ensured the remote worked. On our second day we needed service was on request so I went to the office and asked for towels and trash to be taken out and the was around 1pm. We didn't not come back to the room until 7pm still no new towels and trash was not taken out. The man in the office said "I can take your towels" when I was coming to bring him the towel he was coming out the office and told me to follow him to get more towel. Mind you I'm a woman I had to send my husband to go get the towels. I would never recommend this place to anyone I know. To be honest this should be taken off Hotels.com"

"The WORST place I’ve ever stayed in. And the price was around $80 per night. I was so tired and it was 3 am in the morning when I already arrived and paid. I should’ve checked the room first. Drug people place. Didn’t feel safe and it was a trash room. "

"Older facility that could use some updating and redecoration."

"It’s an outdated hotel. It was going under renovations while I was there. "

"Smell old and everything not updated "

"1 Star (would give 0 if I could) This was one of the most disgusting hotel experiences I’ve ever had. The room was absolutely filthy from the moment we walked in. There were visible liquid stains and substances dripping down the headboard. The loveseat had white stains all over it. There was ketchup smeared on the walls and floor. The bedding was stained and clearly not properly cleaned. The bathroom smelled strongly like sewage. This wasn’t just “a little dirty” — this was unsanitary and unacceptable. It felt like the room had not been cleaned at all before our arrival. Or ever for that matter! I would not recommend this hotel to anyone. Save your money and go somewhere that values basic cleanliness. I took video but it doesn’t allow me to upload. But i attached pics hopefully that is helpful! I’m honestly questioning how this place is allowed to operate under these conditions."