Front of property

Reviews of Riverside Casino & Golf Resort

2.5 out of 5
Riverside Casino & Golf Resort
3184 IA-22, Riverside, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 144 reviews" "
Rating 8 - Good. 30 out of 144 reviews" "
Rating 6 - Okay. 16 out of 144 reviews" "
Rating 4 - Poor. 7 out of 144 reviews" "
Rating 2 - Terrible. 4 out of 144 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and has friendly and accommodating staff. The restaurants within the resort has a good variety of cuisine to choose at a reasonable price. The golf course was in good shape and the golf staff are very accommodating. Overall a great experience.
Stayed 4 nights in May 2024
Response from Riverside Casino & Golf Resort on 25 May 2024
We appreciate the kind words, Carlos. Golf and lodging sounds like an all-around fun trip! Hope to see you again soon.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love having amenities all at onr place. Tons of dining options.
Stayed 1 night in May 2024
Response from Riverside Casino & Golf Resort on 21 May 2024
We appreciate the kind words, Jennifer. Glad to hear that your stay was enjoyable, too. Please keep us in mind the next time that you are in the area.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very enjoyable stay. Very comfortable beds nd pillows.
Stayed 1 night in May 2024
Response from Riverside Casino & Golf Resort on 21 May 2024
Awesome news, David! It can be easy to get lost in the comfort of the beds...speaking from experience. Have a wonderful rest of your week.

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, property conditions & facilities
Area was nice. But they not clean the room every day. When we went to breakfast buffet they didn't have everything out like all the pastries and donuts. And it looks that they where short in staff because they took time to pass by to offer us more drinks.
Stayed 2 nights in May 2024
Response from Riverside Casino & Golf Resort on 14 May 2024
Thank you for the feedback, Javier. Yes our housekeeping staff does not clean rooms every day for guests staying multiple nights but they will happily replenish any towels or clean as requested. Our breakfast buffet includes many hot dishes items, while 22 & Vine is a great spot for doughnuts and pastries.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024
Response from Riverside Casino & Golf Resort on 14 May 2024
Thank you, William! Love hearing that your stay was great. Have a wonderful week.

2/10 Terrible

Phillip

Travelled with partner
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Riverside Casino & Golf Resort on 14 May 2024
Hello, Phillip. Please tell us more about your stay and about any issues or areas of concern. Our hotel management can be reached at 319.648.1234. Thank you.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times! It is always fun and exciting! The entertainment, casino and restaurants! The pool area is beautiful!
Stayed 2 nights in Apr 2024
Response from Riverside Casino & Golf Resort on 29 Apr 2024
Love it, Nancy! Thank you for the kind words and for your continued support. We look forward to seeing you for your next stay.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and it was quiet on our floor.
Stayed 1 night in Apr 2024
Response from Riverside Casino & Golf Resort on 28 Apr 2024
Awesome! Thank you for staying, Janet. So happy to hear that you enjoyed your visit.

10/10 Excellent

Jan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good food. Wonderful restaurant staff.
Stayed 1 night in Mar 2024
Response from Riverside Casino & Golf Resort on 7 Apr 2024
Hi, Jan! Thank you for staying here and for leaving us a review. Wonderful hearing that you enjoyed your accommodations and dining.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about hotel was fine. Service at casino subpar.
Stayed 1 night in Mar 2024
Response from Riverside Casino & Golf Resort on 7 Apr 2024
Hi, Craig. Thank you for staying with us and for leaving some feedback. We are interested in where you experienced subpar service so that we can address the appropriate team.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet great hot tub in the pool area. 22 & vine was delicious
Stayed 1 night in Mar 2024
Response from Riverside Casino & Golf Resort on 13 Mar 2024
Thank you for the wonderful review, Melissa! We appreciate your feedback and are delighted to hear that you enjoyed your recent stay. We hope to see you back again soon. Have a great day!

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024
Response from Riverside Casino & Golf Resort on 30 Mar 2024
Thank you for the full 5-star rating, Christopher! Have a wonderful rest of your weekend.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even the housekeeper wished me a good day! Nice Guy. No Airpods in his hears. Nice
Stayed 1 night in Feb 2024
Response from Riverside Casino & Golf Resort on 1 Mar 2024
Thank you for the great feedback and 5-stars, Dave. We're delighted to hear that our team delivered great customer service during your recent visit. We look forward to welcoming you back again soon. Have a great day!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Me and my wife had an amazing time and it was a beautiful hotel! The room was spacious and the casino had a great variety of games we still had a great time even though we lost on the slot machines overall 10/10 experience would highly recommend!!
Stayed 1 night in Feb 2024
Response from Riverside Casino & Golf Resort on 26 Feb 2024
Yes we love hearing this, James! We appreciate you and your wife staying with us and are thrilled that you enjoyed your visit. Riverside is a fun getaway so we hope to see you both again soon. Have a wonderful day!

6/10 Okay

Karen

Travelled with family
I had made a comment about being unsatisfied and the hotel manager on duty Saturday did reach out to me to make things better. She was very nice and the second night there was much better. I appreciated that she took the time to try to correct things.
Stayed 2 nights in Feb 2024
Response from Riverside Casino & Golf Resort on 26 Feb 2024
Thank you for your review and feedback, Karen. We're happy to hear that our hotel manager reached out to help improve your stay. If there is anything additional we can do to achieve a 5-star rating on your next visit, please do not hesitate to reach out and let us know. We appreciate your feedback. Have a great week!

8/10 Good

Tim

Stayed 1 night in Feb 2024
Response from Riverside Casino & Golf Resort on 30 Mar 2024
Good afternoon, Tim! We appreciate you staying with us.

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Riverside Casino & Golf Resort on 11 Feb 2024
Thank you for staying with us, Amber! We appreciate you taking a moment to leave us a 5-star rating. Please keep us in mind the next time that you are in the area.

8/10 Good

Joe

Stayed 1 night in Feb 2024
Response from Riverside Casino & Golf Resort on 30 Mar 2024
Hi, Joe. Thanks for staying with us. Please let us know if there is anything that we can do to ensure that your next visit is fully to your liking.

8/10 Good

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Riverside Casino & Golf Resort on 29 Jan 2024
Thank you for the review, Jamie! We hope you enjoyed your stay with us, if there is anything we can do to achieve a 10 star rating during your next visit, please do not hesitate to reach out and let us know. Have a great week!

8/10 Good

Ashley

Stayed 1 night in Jan 2024
Response from Riverside Casino & Golf Resort on 5 Feb 2024
Thank you for the rating, Ashley. If there is anything that we can do to achieve a 5-star rating on your next visit, please do not hesitate to reach out and let us know. Have a great day!

4/10 Poor

Jasper

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Riverside Casino & Golf Resort on 15 Jan 2024
Thank you for your review, Jasper. If there is anything that we can do to achieve a 10-star rating during your next visit, please do not hesitate to reach out and let us know. Have a great week!

6/10 Okay

Tylen

Stayed 1 night in Dec 2023
Response from Riverside Casino & Golf Resort on 15 Jan 2024
Thank you for your review, Tylen. If there is anything that we can do to achieve a 5-star rating during your next visit, please do not hesitate to reach out and let us know. Have a great week!

10/10 Excellent

Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay and the casino
Stayed 2 nights in Dec 2023
Response from Riverside Casino & Golf Resort on 4 Jan 2024
Thank you for the great review and rating Armando! We're delighted to hear you enjoyed your recent stay with us and we look forward to welcoming you back again soon. Have a great day!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Riverside Casino & Golf Resort on 5 Dec 2023
We appreciate the positive rating, April! Thank you so much for staying with us.

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Riverside Casino & Golf Resort on 5 Dec 2023
Good afternoon, Jaclyn! Thank you for the 5-star rating. We appreciate you staying with us, and we hope to see you again soon.

4/10 Poor

Curt

Travelled with group
Disliked: Staff & service, property conditions & facilities
Had a difficult time checking into our room. The front desk called my cell phone after they gave us our cards to get into the room. Saying they needed to have us come back down to resubmit our credit card because of error on the Hotel side. Than, early Sunday morning 7:30AM. Maids and service workers with walkie-talkies (Very LOUD) were heard up and down the halls. Lots of doors opening and shutting from cleaning workers. (Never experienced this before.) Next, showed up to eat at the buffet at 10:05AM. No one in line or ahead of us. Waited for 15 minutes to get sat down at the table. Buffet closes at 10:30AM ? Had to settle with Ruthies 22 café with coffee & a donut. Very POOR SERVICE in this AREA. Needs much improvement!!! Overall would rate this experience 1.5 out of 5.
Stayed 1 night in Nov 2023
Response from Riverside Casino & Golf Resort on 20 Nov 2023
Hello Curt, Thank you for your feedback and review. Our Hotel Manager, Lauren Anderson will be reaching out to you shortly to discuss your recent stay. Thank you.

10/10 Excellent

Tom

Stayed 1 night in Nov 2023
Response from Hotel Management on 27 Nov 2023
Hey Tom!We're happy you enjoyed your visit with us. We look forward to seeing you again in the future!

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time at Riverside
Great stay. Room was clean and nice. It was quiet. Pillows a little squished but still slept fine. Food was good at 22&Vine and breakfast okay at the Café. The comedy show at the Event Center was great and despite massive lines for drinks they moved quickly. Gym was clean and had a variety of equipment. Would stay again (and hopefully win next time at the casino LOL). Lots to do at Riverside!
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 30 Oct 2023
Thank you for the wonderful review and rating, Trinity! We're happy to hear that you enjoyed your recent visit highlighted by a great comedy show in our Event Center. We look forward to welcoming you back again soon and wish you luck on a big win next time too! Have a great day.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very clean staff was friendly. Had a great time.
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 29 Oct 2023
Thanks for the kind words, Rick. We appreciate you staying here, and we hope that you will keep us in mind the next time that you are in the area.

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 20 Nov 2023
Thank you for the 5 stars, Michelle! We appreciate the rating and look forward to having you stay with us again. Have a great day!

10/10 Excellent

Gwennan C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 28 Oct 2023
Hello, Gwennan! Thank you so much for the great rating. We appreciate you staying with us, and we hope to see you again soon. Have a wonderful weekend.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally satisfied
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 23 Oct 2023
Thank you for the 5-star rating, Paul. We appreciate your review and look forward to having you stay again with us soon. Have a great week!

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 20 minutes from Iowa City. Cheaper option that the high priced hotels downtown.
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 23 Oct 2023
Thank you for the 5-star rating & review, Erika. We appreciate hearing your feedback and hope to have you stay with us again soon. Have a great day!

10/10 Excellent

KRAIG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 23 Oct 2023
Thank you for the wonderful review & 5 stars, Kraig! We appreciate your feedback and look forward to having you stay again with us soon. Have a great day!

8/10 Good

Teresea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Casino experience
our room was nice.didnt like u had to walk through resort casino area in bathing suit to get to pool area. The front desk person was rude.great food and options.casino very clean.great parking.
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 16 Oct 2023
Hello Teresa, Thank you for your review. We're sorry to hear that our staff did not hit our high mark for customer service during your stay. We will coach our team members to be sure to achieve a 10 star rating during your next visit. If there is anything we can do to improve upon for next time, please do not hesitate to reach out and let us know. Have a great day!

4/10 Poor

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
The room price was high. We were told no hot water till after 5, hubby had a cold shower at 600. I went to the pool and there was food in the water so sad i looked forward to that.
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 15 Oct 2023
Hello, Suzanne. Thank you for taking time to leave us a review. Hearing from our guests helps us better understand how things are running within the resort. Our facilities team was conducting maintenance on the water system and we do try to minimize the disruption so please pass along our apologies for the cold shower. Along with the concerns about food in the pool, our hotel director would be happy to speak with you. She can be reached at 319-648-1234 ext. 1550 or you can ask to speak with Lindsay in the hotel.

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
I’m a General contractor I had 4 of works stay 2 - double rooms. One of the 4 was a foreman. It took forever to get check in . They work last that night for me. The hot tub Luke warm those hurt when got there. The restaurant or food available was Terrible. In morning the no hot breakfast for them. This bonus For construction job done. I paid over $745.00 for rooms they one night and they said strew this. The one guy’s stayed at hotel 5 years ago it was nice. Then. My workers attitudes about hotel is bad I’m For paid for the rooms and workers attitude about the Intirer experience they had stay at this dump.
Stayed 2 nights in Oct 2023
Response from Riverside Casino & Golf Resort on 9 Oct 2023
Hello Michael, We're saddened to hear that your team members did not enjoy their stay with us. We did not hear any concerns or feedback from their during their stay. We encourage all guests to contact our Front Desk at anytime during their stay for any and all concerns, so that we may address them in a timely manner. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful.
Stayed 1 night in Oct 2023
Response from Riverside Casino & Golf Resort on 4 Oct 2023
Thank you so much! We're thrilled hearing that you enjoyed your room. Please keep us in mind the next time that you are staying over in the area.

4/10 Poor

Ryan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff has not been very helpful, accommodating or friendly
Stayed 1 night in Sep 2023
Response from Riverside Casino & Golf Resort on 2 Oct 2023
Hello Ryan, Thank you for your review. We're saddened to hear that our staff did not hit the high mark we hold for customer service. We would like to know more regarding your recent stay. Can you please send us a message at your convenience? Have a great day!

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice….Not the resorts fault but someone pooped in the hot tub……maybe you should have to have a mental evaluation before they let you stay! We are going back!
Stayed 1 night in Aug 2023
Response from Riverside Casino & Golf Resort on 6 Sept 2023
Thank you for your review, Sharon. We're glad to hear that you enjoyed your stay with us despite the unfortunate guest incident. We hope to see you back again soon!

8/10 Good

Brian

Stayed 1 night in Aug 2023
Response from Riverside Casino & Golf Resort on 19 Aug 2023
Hi, Brian! Thank you for staying with us. Please let us know if there is anything that we can do to ensure that your next trip is a 5-star experience.

10/10 Excellent

Tammy, Mason City

Travelled with partner
Great hotel
Stayed 1 night in Aug 2023
Response from Riverside Casino & Golf Resort on 14 Aug 2023
Thank you for the wonderful review, Tammy! We're glad to hear that you enjoyed your stay with us and we hope to see you back again soon.

8/10 Good

Michael

Stayed 1 night in Aug 2023
Response from Riverside Casino & Golf Resort on 6 Sept 2023
Thank you for your review, Michael. If there is anything we can do to help achieve a 5 star rating during your next visit, please do not hesitate to let us know. Have a great day!

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved that we could park and stay with plenty of restaurants, spa, pool, entertainment! It was a great one night getaway
Stayed 1 night in Jul 2023
Response from Riverside Casino & Golf Resort on 1 Aug 2023
Woohoo so awesome to hear, Karen! Yes, we pride ourselves on being an all-encompassing entertainment destination with lots of amenities and services to enjoy.

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Riverside Casino & Golf Resort on 19 Aug 2023
Thank you for the awesome rating, Michael! We are thrilled seeing that you enjoyed your stay.

6/10 Okay

John

Stayed 2 nights in Jul 2023
Response from Riverside Casino & Golf Resort on 9 Jul 2023
Hello, John! Thank you for staying with us. It looks like everything may have not been to your liking so we would appreciate any feedback as to how we can help ensure your next visit is better.

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness
Staff at check in was average.
Stayed 1 night in Jul 2023
Response from Riverside Casino & Golf Resort on 6 Jul 2023
Hi, Jamie. Thank you for staying with us and taking time to leave us feedback. Is there anything that we could address to make the check-in above average? Guest input is appreciated as it helps us better understand and evaluate how things are running within the resort.

10/10 Excellent

Carey

Stayed 1 night in Jul 2023
Response from Riverside Casino & Golf Resort on 4 Jul 2023
Thank you for the great review Carey. We appreciate the review and we're glad that you enjoyed your stay with us. We hope to see you back again soon!

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lighting could be better in rooms.
Stayed 2 nights in Jun 2023
Response from Riverside Casino & Golf Resort on 1 Jul 2023
Hi, Tasha. Thank you for the feedback regarding your stay. Hearing from guests is a helpful way to better understand and evaluate how operations and accommodations are running within the resort. We apologize if the lighting in your room was not to your preference. Please let our hotel team know next time of any issues and we will work to get those speedily resolved. Thank you again and have a wonderful day.

10/10 Excellent

Sharon, Ankeny

Stayed 1 night in Jun 2023
Response from Riverside Casino & Golf Resort on 1 Aug 2023
Thank you for the wonderful rating, Sharon! We appreciate you staying with us and we hope that you will consider coming here again for future visits.