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"Always so comfortable and nice staying here! "

"I never stayed they kept my money, and I had insurance and it’s been phone hockey. They had me walking around with workers searching for basic items. I don’t work there. It was a full blown orchestration of theft and ignorance that I just don’t have patience for. As of this time I still am waiting for some compensation as I had to drive to another hotel and pay a second hotel the same night. "

"Friendly staff, however faucet was loose, shower curtain too short which wet floor after shower & last day of stay McCloud not work. If all items are fixed, I would increase my rating to five stars."

"The layout of the hotel itself is cute, tons of stairs & 1 elevator was out of order. The cleanliness was good for the most part. The restrooms are VERY small. The only problem was the metal/aluminum bed frame. My Honey & I kept slamming our toes into the bed frame and it was loud. Overall would stay again."

"The staff wad very friendly and accommodating. Even the breakfast was far better than any breakfast I've seen at other hotels. The only reason I gave it a 4 instead of 5 is because of the ceiling damage in the bathroom"

"Checking in was great and easy. The staff was super friendly and very knowledgeable. The first room they put me in there was a wet spot on the carpet so I immediately let them know and they were kind enough to move me rooms with no problem. The rest of my night was great and I was able to get free breakfast before heading out. "

"Great place to stay."

"Clean rooms very comfy"

"I wish I would have been told prior to booking that their pool and spa was under construction. That was the whole point of my booking was so I could use the pool and spa. Let was a waste of a booking. "