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The Promissory Hotel

2.0 star property
Hotel with a restaurant, steps from Center in the Square

Choose dates to view prices

Located close to Center in the Square and Berglund Center, The Promissory Hotel provides concerts and live shows, a coffee shop/cafe and a bar. The on-site Spanish cuisine restaurant, ¡Suerte!, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Bar
The current price is €142
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Signature Suite, 1 King Bed with Sofa bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, blackout curtains, iron/ironing board, free WiFi

Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Roll-in Shower

Floor plan

Premier Suite, 2 Bedrooms, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
2 bedrooms
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
2 bedrooms
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
2 bedrooms
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 47 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Daily housekeeping
Laptop-compatible safe
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Blackout curtains
Hairdryer
Detached private bathroom
Daily housekeeping
Laptop-compatible safe
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

Loft, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Living room
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Floor plan

Premier Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
2 bedrooms
Hairdryer
Detached private bathroom
Laptop-compatible safe
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Loft, 1 Queen Bed with Sofa bed

Loft, 1 Queen Bed with Sofa bed

Loft, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Living room
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 Queen Bed

Signature Suite, 1 Queen Bed

Signature Suite, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Hairdryer
Detached private bathroom
Living room
Laptop-compatible safe
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Downtown Roanoke, a neighbourhood in Roanoke, The Promissory Hotel is in the entertainment district. Center in the Square and Mill Mountain Star are notable landmarks, and travellers looking to shop may want to visit Valley View Mall. Looking to enjoy an event or a match? See what's going on at Berglund Center or Salem Civic Center. Visit our Roanoke travel guide
Map
201 S Jefferson St, Roanoke, VA, 24011

What's nearby

  • Downtown Roanoke is an awesome hangout with some great bars and restaurants
    Center in the Square
    2 min walk - 0.2 km
  • Lovely entrance to a wonderful museum to see the Norman Rockwell exhibit.
    Taubman Museum of Art
    3 min walk - 0.3 km
  • One of the many trains on display. It's not the best museum by any means but for $8, you can't complain.
    Virginia Museum of Transportation
    8 min walk - 0.7 km
  • Science Museum of Western Virginia
    2 min walk - 0.2 km
  • Berglund Center
    15 min walk - 1.3 km

Getting around

  • Roanoke Station
    3 min walk
  • Roanoke, VA (ROA-Roanoke Regional)
    16 min drive

Restaurants

  • Olde Salem Brewing Company
    3 min walk
  • Three Notch'd Craft Kitchen and Brewery
    2 min walk
  • Jack Brown's Beer & Burger Joint
    2 min walk
  • Corned Beef & Co
    1 min walk
  • City Market Building
    2 min walk

About this property

The Promissory Hotel

Hotel near Center in the Square
Located close to Berglund Center and Carilion Roanoke Memorial Hospital, The Promissory Hotel provides concerts and live shows, a coffee shop/cafe and a bar. The on-site Spanish cuisine restaurant, ¡Suerte!, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • Self-parking (surcharge), a 24-hour front desk and smoke-free property
  • A lift and luggage storage
Room features
All guest rooms at The Promissory Hotel offer comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi.
More amenities include:
  • Bathrooms with hairdryers and shampoo
  • Mini fridges, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ¡Suerte!

Things to do

  • 24-hour gym
  • Concerts/live shows

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (122 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: USD 10.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is The Promissory Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Promissory Hotel?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at The Promissory Hotel on 8 Feb 2026 start from €142.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Promissory Hotel?

Self-parking is available for USD 10.00 per night.

What time is check-in at The Promissory Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Promissory Hotel?

Checkout is at 11:00 AM.

Where is The Promissory Hotel located?

Located in Downtown Roanoke, this hotel is within 1 mi (2 km) of Center in the Square and Berglund Center. Carilion Roanoke Memorial Hospital and Mill Mountain Star are also within 3 mi (5 km). Roanoke Station is only a 3-minute walk.

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Reviews

The Promissory Hotel Reviews

9.0

Wonderful

10

Cleanliness

7.0

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make us comfortable; the room was immaculate and the bed very comfortable. We will definitely stay there whenever we are in Roanoke. The only reason I gave it 4 instead of 5 stars is that the hotel has a small loading area and it would have been great to have had valet parking as the hotel makes use of a parking garage separate from the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
From the moment I walked in the door, the staff was extremely friendly and accommodating. My room was upgraded from a loft to a king suite, and it reminded me of a small condo. The room was very comfortable, the kitchenette clean with plenty of mugs, cups, a refrigerator, and a kettle to boil water. The bathroom was clean with plenty of hot water and the shower very luxurious. The bed was comfortable and I enjoyed the robe hanging in the bedroom area. Everything about this suite was "new" and "fresh". As I was leaving the next morning, the lady at the front desk was again very kind and polite. She warned me to be careful walking out, as the floor had just been mopped and was slippery. Also, upon checking in on Thursday evening, the lady at the desk gave me a mini-tour of the building, and the spaces that were being renovated. It was interesting to see the concept and how much had already been done. I hope to return and see the finished product later this year.
Stayed 1 night in Jan 2026