Property amenity

Reviews of Holiday Inn Express & Suites Roanoke Rapids SE, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Rebekah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean and safe hotel with the quality of Holiday Inn Express. Good place to stay on a road trip.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Clean, convenient to interstate.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Rt 95
Stayed 1 night in May 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised during our first stay.
Stayed 1 night in May 2024

8/10 Good

Joseph

Stayed 1 night in May 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
The room had a terrible Oder Appeared clean but smell was overwhelming Offered 24:7 coffee but told no coffee til 4 am Would not recommend
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay! Room was spacious, breakfast was great, and the surrounding area had everything we needed. I’ll definitely be back.
Stayed 2 nights in May 2024
Response from Hotel General Manager on 11 May 2024
Thank you for sharing your excellent experience with us! We're thrilled to hear that you had a wonderful stay and that you found your room spacious, enjoyed the breakfast, and found everything you needed in the surrounding area.Providing our guests with a comfortable and enjoyable experience is our top priority, and we're delighted that we succeeded in meeting your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit.

10/10 Excellent

Laura, Beachwood

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good and the person attending to the breakfast was exceptional!
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 11 May 2024
Thank you for sharing your positive experience at our Holiday Inn Express & Suites in Roanoke Rapids, NC! We're thrilled to hear that you enjoyed our breakfast offerings and that our breakfast attendant provided exceptional service. Providing a delicious breakfast and excellent customer service are top priorities for us, and we're delighted that we succeeded in meeting your expectations in these areas.Your 5-star rating and kind words mean the world to us, and we truly appreciate your feedback. It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

2/10 Terrible

Maria

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was extremely disappointed in our stay. The bathroom was filthy and I had to lay a towel down in order to shower because I was afraid to catch something. They charged $250 for a Saturday night stay and it wasn’t worth it!!!!
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
We're deeply sorry to hear about your disappointing experience during your stay with us. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of meeting your expectations in this regard.We sincerely apologize for the condition of the bathroom and any discomfort or inconvenience it caused you. Your feedback is extremely important to us, and we will address this issue with our housekeeping team immediately to ensure that similar incidents do not occur in the future.Regarding the pricing, we understand your concerns and will review our pricing policies to ensure that they align with the value and experience we aim to provide to our guests.We truly appreciate you bringing these matters to our attention, and we hope to have the opportunity to make it right for you.

10/10 Excellent

Laurie, Winter Haven, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This HIE seems absolutely new (COMPLETELY REFURBISHED), with a lovely outdoor seating area, impressive condition and exceptionally clean, friendly and helpful reception staff, a beautiful outdoor pool area, and a full complimentary breakfast. This is definitely on our "we will be back" list. Good choice Laurie!!!
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful stay at our Holiday Inn Express & Suites. It's fantastic to know that you found our hotel to be in impressive condition and exceptionally clean. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we could meet your expectations in this regard.We're also pleased to hear that you enjoyed our lovely outdoor seating area, beautiful outdoor pool area, and full complimentary breakfast. Ensuring that our guests have a relaxing and enjoyable experience during their stay is important to us, and we're glad that we could provide you with amenities and services that enhanced your stay.Your kind words mean a lot to us, and we're grateful for your recognition of our friendly and helpful reception staff. We're thrilled to be on your "we will be back" list and look forward to welcoming you back for another wonderful stay in the future!

4/10 Poor

CryingSparrow

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel was very nice , staff was very friendly, but I did not like the policy with cleaning the rooms, I was not made aware of,, we had a very long day of activities, came back to the room expecting it to be cleaned, it was not,, I was not informed that the rooms are only cleaned after 3 days of stay,, we had full garbage, dirty towels,, this was very unpleasant and unsatisfactory,, I paid over $800 for 2 rooms,, and i believe the rooms should have been cleaned
Stayed 2 nights in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and dissatisfaction you experienced regarding our room cleaning policy. We understand how important it is to have a clean and comfortable room during your stay, and we regret that we did not meet your expectations in this regard.We apologize for any lack of communication regarding our cleaning policy. We will review our procedures to ensure that all guests are properly informed upon check-in.Your feedback is invaluable to us, and we will use it to improve our services and ensure that similar issues do not occur in the future. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice stay for 1 night but the bed was very, very soft. Thank God for the low, uncomfortable couch which was still better than the soft bed.
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Thank you for sharing your feedback with us! We're glad to hear that you had a nice stay overall, but we apologize for any discomfort caused by the softness of the bed. We understand that everyone has different preferences when it comes to mattress firmness, and we regret that our bed did not meet your expectations.We're also sorry to hear that the couch did not provide the comfort you were seeking. Your feedback regarding the comfort of our furnishings is important to us, and we will review this internally to see how we can improve in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to make your next visit more comfortable, please don't hesitate to let us know what you require when you arrive to check in.

8/10 Good

Steph

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beds were very soft. The tv was only like 3 channels, but the staff was very friendly and helpful. The plumbing was about falling off the wall and some stains on the sofa but other than that great!
Stayed 2 nights in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Thank you for sharing your feedback with us! We're delighted to hear that you had a great stay overall. We're glad that you found the beds very soft and that our staff provided you with friendly and helpful service. Ensuring that our guests feel welcome and well taken care of is our top priority, and we're thrilled that our team made a positive impression on you.We apologize for any inconvenience caused by the limited TV channels and the issues with the plumbing and sofa. Your feedback is important to us, and we will address these concerns internally to ensure that they are promptly addressed.We appreciate your understanding and hope to have the pleasure of welcoming you back for a more pleasant experience in the future.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place
Stayed 1 night in Apr 2024

8/10 Good

Al

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New &clean
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
Clean, safe, everything I expected.
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Thank you for sharing your experience with us! We're thrilled to hear that your stay at our Holiday Inn Express & Suites met all your expectations. Providing a clean and safe environment for our guests is our top priority, and we're delighted that we could meet your expectations in these areas.Your positive feedback means a lot to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, shower stall with shower doors great breakfast easy off and on 95
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel to be clean and modern, and that you enjoyed our breakfast offerings.We understand the importance of convenience for travelers, and we're pleased to hear that our location near Interstate 95 made it easy for you to access our hotel.Your satisfaction is our top priority, and we're thrilled that you had a positive experience during your stay.We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice friendly and efficient staff. Room was very clean. Beds very comfortable.
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 30 Apr 2024
Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful stay and that our staff provided you with friendly and efficient service. Ensuring that our guests feel welcome and well taken care of is our top priority, and we're delighted that our team made a positive impression on you.We're also pleased to hear that you found your room very clean and the beds very comfortable. Providing a clean and comfortable environment for our guests is important to us, and we're glad that we could meet your expectations in this regard.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic overall experience at our hotel and that our staff provided you with good customer service.Delivering exceptional service is our top priority, and we're delighted that our team members were able to make your stay memorable. Your compliments mean a lot to us, and we truly appreciate your recognition of our efforts.Thank you for choosing to stay with us and for awarding us with a 5-star rating. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.

6/10 Okay

John

Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Breakfast was better than expected.
Stayed 2 nights in Apr 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be very clean and that you enjoyed our breakfast offerings.Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad that our efforts were evident during your stay. Additionally, we're pleased to hear that our breakfast exceeded your expectations.Your satisfaction is important to us, and we appreciate your kind words.We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

IEVA

Stayed 1 night in Apr 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
All in all a nice stay.
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a nice stay at Holiday Inn Express & Suites.Your satisfaction is our top priority, and we're pleased to know that you enjoyed your time with us.If there are any specific aspects of your stay that you particularly enjoyed or any areas where we could improve, please feel free to let us know your thoughts when you next arrive to check in. Your feedback helps us ensure that we continue to provide the best possible experience for our guests.We appreciate your choosing to stay with us and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a nice experience during your stay at Holiday Inn Express & Suites.Ensuring that our guests have a pleasant stay is our top priority, and we're pleased that we could meet your expectations.We appreciate your choosing to stay with us and look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Jorshawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway, pleasant staff, close to dining options as well as stores/gas stations
Stayed 1 night in Feb 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our convenient location right off the highway, along with our pleasant staff, contributed to a satisfying experience for you.Ensuring easy access to area necessities is important to us, and we're pleased that our location met your needs in this regard.Your kind words about our staff will be shared with them, as they strive to provide exceptional service to all our guests.We appreciate your recommendation and hope to have the pleasure of welcoming you back during your future travels.

8/10 Good

Paulina

Stayed 1 night in Apr 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the side of the interstate, and you could hear the traffic. Shower could have been a little cleaner. And at breakfast, the attendant was a little rude. But overall, bed was comfy and room was clean. I would stay here again. In close distance to restaurants/shopping.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your detailed comments and are glad to hear that you found the bed comfy and the room clean overall.We apologize for any inconvenience caused by the noise from the interstate and the condition of the shower. Please rest assured that we will address these issues with our team to ensure improvements are made.Additionally, we are disappointed to hear that you encountered rudeness from our breakfast attendant. Providing friendly and attentive service is a priority for us, and we will address this matter with our staff to ensure it does not happen again.We are pleased to know that you found our location convenient for accessing restaurants and shopping and that you would consider staying with us again.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Laureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to I95
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, comfortable bed, and very pleasant and accommodating staff, especially the breakfast lady who put a smile on all our early morning faces!
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that you enjoyed a quiet, clean, and comfortable stay with us, and that our staff, particularly our breakfast attendant, made your visit memorable.Ensuring a pleasant and accommodating experience for our guests is our top priority, and it's heartening to know that our team succeeded in brightening your morning with their hospitality and smiles.Your kind words will be shared with our staff, especially with the breakfast attendant who left such a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Carl

Travelled with family
Liked: Amenities
a wonderful stay, The room was clean and tidy the staff was friendly and cheerful .The breakfast was very good a lot of variety.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 30 Mar 2024
Thank you for your positive review! We're thrilled to hear that you had a wonderful stay at our hotel.Ensuring a well-appointed and properly prepared room, along with a professional staff, are priorities for us, and we're delighted that we met your expectations in these areas. Your comfort and satisfaction are important to us, and we're pleased to know that you found our accommodations and service to your liking.We're also glad to hear that you enjoyed our breakfast offerings. Providing a variety of options for our guests is important to us, and we're pleased that you found the selection to be to your liking.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

Yury, Huntingdon Valley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Christine Morehouse

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The room was very clean and pleasant. The bed and pillows were very comfortable. We felt very safe walking ourdog at night.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 30 Mar 2024
Thank you for sharing your experience with us! We are delighted to hear that you had a pleasant and comfortable stay at Holiday Inn Express & Suites in Roanoke Rapids, NC.It's wonderful to know that you found our staff to be hospitable and that you felt welcomed during your visit. We strive to provide exceptional service to all our guests, and we're glad to hear that our efforts made a positive impression on you.We're also pleased to hear that you found your room to be clean, pleasant, and equipped with comfortable bedding. Ensuring a clean and comfortable environment for our guests is one of our top priorities, and we're glad that we met your expectations in this regard.We understand the importance of safety, especially when traveling with a pet, and we're glad to hear that you felt safe walking your dog at night around our property.Thank you for choosing to stay with us, and we look forward to welcoming you back to Holiday Inn Express & Suites in Roanoke Rapids, NC, on your future visits to the area.

8/10 Good

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I really have is about how hard the bed was. Everything else was great, nice and quiet, super clean, staff was very friendly.
Stayed 2 nights in Mar 2024
Response from Hotel General Manager on 30 Mar 2024
Thank you for taking the time to provide your feedback on your recent stay with us. We're delighted to hear that you had an overall positive experience and that you found our hotel to be quiet, clean, and our staff to be friendly.However, we apologize that the firmness of the bed did not meet your expectations. We understand that everyone has different preferences when it comes to mattress firmness, and we regret any discomfort this may have caused during your stay.Please know that your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' experiences. If you ever encounter any issues during your stay, please don't hesitate to reach out to our front desk team, as we're always here to assist and ensure that you have a comfortable stay.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future.

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this as a last minute stop and I am so glad we did! The hotel was very nice and clean. Looked recently updated and the shower was a dream! The breakfast was amazing. But all of this wouldn’t have been worth it without the friendliest staff ever!! Smiles at check in last night and check out this morning. And the woman who manages the breakfast area was a gem! She greeted everyone and made sure your needs were met all while keeping everything moving! We would definitely stay again!
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 10 Mar 2024
Thank you for sharing your recent experience at the Holiday Inn Express & Suites in Roanoke Rapids, NC. We truly appreciate your feedback and are delighted to hear that you had a positive stay overall.While we regret the inconveniences you encountered with the cleanliness of the room and the missing soap, we're glad to know that these issues did not overshadow the rest of your experience. Please accept our apologies for any inconvenience caused, and rest assured, we'll address these matters with our housekeeping team to ensure they are rectified promptly.On a brighter note, we're thrilled to hear that you enjoyed our recently updated accommodations and the amazing breakfast. It's also heartwarming to learn that our staff, particularly those at breakfast, made such a positive impression on you. We take great pride in delivering exceptional service, and your kind words serve as motivation for us to continue going above and beyond for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Roanoke Rapids.

10/10 Excellent

SAMY

Stayed 1 night in Mar 2024

8/10 Good

Jeanne

Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Stayed 1 night in Mar 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher, Abingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 10 Mar 2024
Thank you for sharing your experience with us. We're thrilled to hear that you had a very nice stay at the Holiday Inn Express & Suites in Roanoke Rapids, NC and that we met all of your expectations.Providing exceptional service and accommodations is our top priority, and we're delighted that we succeeded in doing so during your visit. Your recommendation means the world to us, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay in the future.

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay
Stayed 1 night in Feb 2024
Response from Hotel General Manager on 10 Mar 2024
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an excellent stay at our Holiday Inn Express & Suites.Providing exceptional service and accommodations to our guests is our top priority, and we're delighted that we met your expectations. Your 5-star rating means a lot to us, and we appreciate your kind words.We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

Christina

Travelled with partner
Been here many times traveling. Never disappointed. Great place.
Stayed 1 night in Feb 2024
Response from Hotel General Manager on 26 Feb 2024
Thank you for being a loyal guest of Holiday Inn Express & Suites in Roanoke Rapids, NC, and for taking the time to share your positive experience with us. We are thrilled to hear that you have consistently enjoyed your stays with us and that we have consistently met your expectations.Providing excellent service and ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're delighted that we have been able to achieve this during your visits. Your continued patronage and your five-star rating mean a great deal to us, and we truly appreciate your kind words.Should your travels bring you back to Roanoke Rapids in the future, we would be honored to welcome you back for another fantastic stay.Thank you once again for your feedback, and we look forward to serving you again soon.

10/10 Excellent

Amy, Palmyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was excellent! Everyone was extremely kinda and friendly. The food area for breakfast was fantastic with a great variety of food options. The room was very clean and had 3 double beds with a couch sitting area which provided plenty of room for our family of 6. I cannot say enough good things and definitely would stay here again!
Stayed 1 night in Feb 2024
Response from Hotel General Manager on 26 Feb 2024
Thank you for choosing to stay with us at our Holiday Inn Express & Suites in Roanoke Rapids, NC and for sharing your wonderful experience! We are thrilled to hear that you had an excellent stay and that our hospitality, along with the amenities provided, exceeded your expectations.It's fantastic to know that you found our staff to be genuinely hospitable and that you enjoyed our breakfast offerings. We strive to provide a wide variety of options to cater to all of our guests' preferences, and we're delighted that you found the food area fantastic.We're also pleased that your room accommodations were comfortable and spacious enough to accommodate your family of six. Our Triple Queen Suites are very popular with larger families. Ensuring a clean and inviting environment for all our guests is a top priority, and we're glad that we met your expectations in this regard.Your kind words mean a lot to us, and we truly appreciate your recommendation. Should your travels bring you back to the area in the future, we would be honored to welcome you back for another memorable stay.Thank you once again for your feedback, and we look forward to serving you again soon.

10/10 Excellent

Anders

Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Really enjoyed the free breakfast and walking distance to Ruby Tuesday for dinner. Convenient parking and easily accessible from interstate.
Stayed 1 night in Feb 2024
Response from Hotel General Manager on 26 Feb 2024
Thank you for choosing to stay at our hotel and for sharing your positive feedback with us. We are delighted to hear that you enjoyed your experience and found our hotel to be well-appointed and clean.We're pleased that you enjoyed our complimentary breakfast offerings and found them to your liking. Providing a satisfying start to the day for our guests is important to us, and we're glad we could meet your expectations in this regard.It's great to know that you found our location convenient, with nearby dining options such as Ruby Tuesday for dinner. We understand the importance of convenient parking and easy accessibility, especially for travelers, and we're glad that you found our facilities to meet your needs in this regard.Should your travels bring you back to the area in the future, we would be honored to welcome you back for another enjoyable stay.Thank you once again for your feedback, and we look forward to serving you again soon.