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Reviews of Quality Inn Roanoke near Lake Gaston

2.5 out of 5
Quality Inn Roanoke near Lake Gaston
1914 Julian R Allsbrook Hwy, Roanoke Rapids, NC

Reviews

6.6
Rating 10 - Excellent. 53 out of 255 reviews" "
Rating 8 - Good. 74 out of 255 reviews" "
Rating 6 - Okay. 53 out of 255 reviews" "
Rating 4 - Poor. 42 out of 255 reviews" "
Rating 2 - Terrible. 33 out of 255 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
I don't have any complaints. The staff was very friendly courteous. Thank you
Stayed 1 night in Apr 2024

8/10 Good

NED

Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate ...
Stayed 1 night in Apr 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service
The establishment itself is definitely old but they did the best they could with what they got.
Stayed 1 night in Apr 2024

6/10 Okay

Vincent

Stayed 1 night in Mar 2024

4/10 Poor

DAVID

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff is very friendly and did a good job. When I pulled up to my room, there was a woman going through the trashcan looking for something, not sure if she was homeless or not. The room was very dirty with the floors not looking vacuumed, a burn mark on the comforter, closet door left open, side lights not plugged in and the remote not turning on/off the TV. When I turned the bed down, I found two long hairs on the linens. The bathroom was dirty with the toilet not being clean and again hairs on it and the floor. The AC/heat unit was very loud especially in the shutting off process and reminded me of a riding lawnmower engaging its blade. The worst part was being awaken at 4am to the sound of pounding on the door next to me yelling to let him in. It was so loud, I thought he was trying to break into my room. I would never stay here again.
Stayed 1 night in Feb 2024

4/10 Poor

Chuckie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor conditions, needs to be updated, smells bad
Stayed 2 nights in Feb 2024

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness
Filthy room due to a bad cleaning job.
The maid clearly didn't clean the room. Hair and crumbs all over the place. Previous guest had the runs and it was all over the toilet. Hair on shower wall and dirt in the soap holder. I was very disappointed with Quality Inn this time.
Stayed 1 night in Jan 2024

6/10 Okay

Timia

Stayed 1 night in Jan 2024

10/10 Excellent

Leona

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Donaciano

Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is UNSAFE AND DO NOT STAY HERE UNLESS YOU WANT TO BUY DRUGS OR GET ROBBED AND POSSIBLY HURT . SUPER UNSAFE!!!WE LEFT WITHIN 10 MINUTES OF CHECKING IN!
Stayed 1 night in Jan 2024

6/10 Okay

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy on and off. Had everything we need nearby.
Stayed 1 night in Dec 2023

6/10 Okay

Jean-Sebastien

Travelled with partner
Liked: Staff & service, amenities
The room door has a gap for wind to get through. The TV is an old Flat screen and the original remote replaced with one to not add an HDMI streaming stick. We also ended up with a smoking room that still had cigarette odour.
Stayed 1 night in Dec 2023

8/10 Good

paul

Liked: Staff & service
.
Stayed 1 night in Dec 2023

8/10 Good

chalongsak

Stayed 1 night in Nov 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Charles

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Floor was not vacuumed, multiple burn holes in the couch, blanket, and floor. A light fixture and light switch did not work. Cabinet in bathroom area was broken (looked like it had been kicked) and sink was leaking. Couch was dirty - like caked on grime on the arms. Multiple people loitering outside drinking and smoking until late at night. When we left there was a smashed beer bottle next to our car.
Stayed 1 night in Oct 2023

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
The front desk receptionist, although very nice, took someone who walked in after me first. It took me over 25 minutes to check into my already booked room. When I got to my room it was dirty. Stains on the couch very dirty shower, bed was clean. The door is an external door, and it did not feel very sturdy. The people around me were very loud. the room did not smell clean. Space outside my door had a lot of cigarette butts. The entire building seem very rundown.
Stayed 1 night in Oct 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

William

Travelled with partner
Liked: Staff & service
was disappointed in the room
Stayed 1 night in Aug 2023

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not clean, walls, bathrooms, smelled a bit
Stayed 1 night in Aug 2023

6/10 Okay

Bethany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Bun Rith

Liked: Staff & service
Disliked: Cleanliness
Old
Stayed 1 night in Jul 2023

4/10 Poor

harlee

Disliked: Cleanliness
Didn’t like and not unique. Ripped carpet, dirty mirrors and moldy tub. Mattress very uncomfortable. Will never stay here again. Many other nicer quality inns. Smells musty and filter in AC should be changed. Needs painting!
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very accomodating. Friendly and helpful. The property is a bit outdated but it is extremely convenient to I- 95, food and shopping. Beds are comfortable and water is hot.
Stayed 3 nights in Jul 2023

6/10 Okay

Loretta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
One Wornout Room
This room waca totally worn out and patched everything. The room had an odor or maybe cleaning solutions trying to mask the odor, but it appeared very clean. Bed super uncomfortable. Where did they get the springs under the mattress? Awful - mattress bounced when you took a breath. Breakfast was better than average. Food was organized and hot. Breakfast area clean.
Stayed 1 night in Jun 2023

6/10 Okay

Mary Beth

Liked: Staff & service, room comfort
Not the best.
Hotel suffers from neglect. Bed was fine, counter space minimal, floor not clean.
Stayed 1 night in May 2023

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well and no issues
Stayed 1 night in May 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding front desk staff. Convenient to dining. Great location off 95.
Stayed 1 night in May 2023

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drugged out people kept walking by and asking for money. Wi-Fi not strong enough for a laptop. Looks like someone did a burnout on the carpet.
Stayed 1 night in May 2023

2/10 Terrible

Nick

Stayed 1 night in May 2023

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus rating
Room was clean, bed was comfortable enough. Plenty of parking and really quiet with lots of amenities close by.
Stayed 1 night in May 2023

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The evening check in was great
Stayed 1 night in Apr 2023

4/10 Poor

Cheryl

Stayed 1 night in Mar 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2023

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right and breakfast is included. Room is a bit dated, but clean. I would definitely recommend.
Stayed 1 night in Feb 2023

6/10 Okay

CARLOS

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Need a little more cleaning

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Walter

Disliked: Cleanliness, amenities, property conditions & facilities
All you hear is traffic al day and night. Dirty rooms. Will never stay here again!
Stayed 1 night in Aug 2022

8/10 Good

morse

Travelled with group
Liked: Staff & service
Stayed 3 nights in Aug 2022

2/10 Terrible

Alisha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Did not appreciate the refrigerator not staying closed. Live and dead bugs, pool was dirty. Got no sleep after a 14 hour drive because someone in the middle of the night kept knocking on my door many times and made me feel unsafe with my two children.
Stayed 1 night in Aug 2022

2/10 Terrible

FARID

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If someone offers me a night free to this hotel, i would say NO. After 13hours driving from Florida heading to Canada, I didn't have the thans to stay. All the pictures are fake, Expedia should remove it from its listing, the environment was unsafe, the room was dirty, the carpet smells horrible , stains everywhere, fake photos. Neverthless the staff at reception were very kind and friendly. sorry for them. The hotel chain should remove the word QUALITY, cause you will find everything but quality.
Stayed 1 night in Aug 2022

10/10 Excellent

Lisa

Stayed 1 night in Aug 2022

6/10 Okay

LUZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One night
Carpet disgusting. Needs to be replaced ASAP. Pets hair in one of bed skirt. Comfortable bed. Basic breakfast. Cracker barrel, Gas Station next door.Easy check in and check out. Free water free coffee. Plenty of parking. 2 minutes right off I95.
Stayed 1 night in Jul 2022