Chicago Hotel Guide - Robert S. Abbott Residence hotels in Chicago, United States of America.

"We were in room 500, great corner room! I love the old charm. Traffic noise is a bit much and it was a Thursday evening. I imagine a holiday weekend in that area would be pretty noisy. But the bed was comfy! Staff is very courteous. I would stay again, I'll try for floor 12 next time."

"I loved it there right in the center of China town! Lots of things to do in walking distance and not far from public transit at all! It was very clean too!"

"The room was great. BUT we were charged with beverage purchases that we did not make. Luckily we asked for a receipt at checkout and saw the charge. Even though we later received refunds for the charge, I am not sure how the mistake happened. We were told that the front desk needs room number and last name to charge to our room. I am not sure if they keep the guest information safe."

"Yes "

"Everything was good"

"DO NOT STAY! Go to a hotel instead. First off they require a security deposit, which yes is stated in the review, but they fail to mention you need to use a cash transfer app to do this. The listing states that they do take credit/debit cards (Not for the security deposit I guess). I had to start a Venmo account to make this happen. Transferred $300 for the deposit through Venmo. More on this after review of the property. The room was ok, the slats on the bed supporting the mattress were half falling off so we had to fix that ourselves. The shared bathroom was ok but no stopper for the bath tub. Property was ok. Back to my deposit issue. As stated in the agreement, security deposit would be returned 5 to 7 business days after checkout. After 9 DAYS I reached out to the property to inquire about my deposit. They asked for my Venmo account so they could refund my deposit. They responded with "it will be refunded soon, latest tomorrow morning. Tomorrow comes, no refund. Shocker! Multiple text messages were sent about my refund and wouldn't you know it, not a single response. Now I have to contact Hotels.com. Multiple times! They kept telling me I need to contact the property. The property has officially ghosted me at this point. Thankfully Hotels.com got though to them and I got my deposit back 13 days after checkout. If you stay here be ready to work for your deposit back. Not sure about all these 10 out of 10 reviews? Did they get their deposit back automatically? I did not."

"Will continue to stay at his location with great staff and amenities. This particular was off with renovations going on in hotel. HVAC in room would not work properly and assumed it was with ongoing work."

"Good "

"Upscale hotel. Geared towards a clientele that was out of my useful reach. All drinks/apps/etc are $22 no economical options "