Studio Suite, 1 King Bed, Non Smoking
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Reviews of Baymont by Wyndham Robinson

2.5 out of 5
Baymont by Wyndham Robinson
1500 W Main Street, Robinson, IL

Reviews

7.0

Good

Rating 10 - Excellent. 63 out of 236 reviews" "
Rating 8 - Good. 64 out of 236 reviews" "
Rating 6 - Okay. 52 out of 236 reviews" "
Rating 4 - Poor. 31 out of 236 reviews" "
Rating 2 - Terrible. 26 out of 236 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Andy on 23 Apr 2024
Thank you for taking the time to leave us feedback. We appreciate hearing from our guests.

8/10 Good

Desa, Columbus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Mar 2024
Response from Andy on 27 Mar 2024
Thank you for taking the time to leave us feedback. We appreciate feedback from our guests.

10/10 Excellent

Tamara

Stayed 1 night in Feb 2024
Response from Andy on 27 Mar 2024
Thank you for taking the time to leave us a review. We like to hear from our guest.

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have really stepped up their game. I stayed here a few years ago, and I was not impressed at all. I go to Robinson to visit my Mom. I have been spending more money the last few years to stay at "the other hotel in town". I decided to give Baymont another chance. I was pleasantly surprised. Clean room, decent breakfast, everything in good repair, and I saved a few bucks over "the other hotel". I'll be back next time.
Stayed 2 nights in Dec 2023
Response from Andy on 15 Dec 2023
Thank you for taking the time to leave us a review. We try to improve the property as much as possible. We look forward to seeing you again. Thank youAndy HarrisManager

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Property was just average except the staff they accommodated us with early breakfast which was very nice!!
Stayed 6 nights in Nov 2023

2/10 Terrible

cora

Disliked: Cleanliness, staff & service, property conditions & facilities
There was mold in the bathroom an hair on the bathroom floor. Breakfast wasnt good
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Stayed 2 nights in Oct 2023
Response from Andy on 26 Oct 2023
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay.Thank you

2/10 Terrible

Samantha

Stayed 2 nights in Oct 2023

8/10 Good

Levi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Front desk people were very nice and friendly
Stayed 2 nights in Oct 2023
Response from Andy on 16 Oct 2023
Thank you for taking the time to post a review. We look forward to seeing you again in the future. Thank you

10/10 Excellent

Oleksandr

Stayed 1 night in Oct 2023

8/10 Good

Scott

Stayed 2 nights in Oct 2023
Response from Andy on 10 Oct 2023
Thank you for taking the time to leave a review of your recent stay.thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Andy on 6 Oct 2023
Thank you for taking the time to post a review. We look forward to seeing you in the future.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying again - this is housekeeping??
Horrible no towels at all in the room when we checked in. There was no shower curtain! There were dead bugs on the floor throughout the room and bathroom. A deep dirty ring in the toilet bowl. ( and we arrived to check in at midnight. There were 3, 30ish bicycle guy smokers hanging out outside the back door at that time with bicycles… not sure if they were homeless they looked it…and didn’t belong there? )
Bathroom bugs
Dead bug on floor
No towels and no shower curtain
Another bathroom dead bug
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Stayed 1 night in Sep 2023
Response from Andy on 22 Sept 2023
Thank you for taking the time leave a review of our property. We look forward to seeing you again.Thank you Andy

8/10 Good

Charlotte

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Andy on 14 Sept 2023
Thank you for taking the time to leave of review of our property. We look forward to seeing you in the future. Thank you for your

8/10 Good

lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Andy on 22 Sept 2023
Thank you for taking your time to take the survey. We look forward to seeing you in the future. Thank youAndy

4/10 Poor

Alexandra

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was extremely humid / moist to the point that the carpet and blankets felt wet / damp. The shower would not turn on and the white tub had a yellow hue.
Stayed 1 night in Sep 2023

10/10 Excellent

Carla

Stayed 2 nights in Aug 2023

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Lesser of the 2 choices
Walking in the back door I seen a dead cockroach and there was a smell. We went to our room 116. My son laid on the bed and got wet. I grabbed all of the comforter and sheets thinking they just didn’t get dried. I took them to the front desk and he said he would get us more. We went to shop with out college student and came back and noticed that now my wife’s pillow that she just brought in was damp now. All of the towels were damp and there was a smell that I thought might have been a previous smoker and they were trying to get rid of the smell. I went to the front desk and they said they have had no complaints about room. He did give us another room and it was like a different hotel. There was a hot breakfast but was not very good.
Stayed 1 night in Aug 2023

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We were booked for a two day stay. When we came back late the first night the beds had not been made up, no clean towels, and no tissues. I asked at the desk when I got back and the rep said not sure but thought since we were staying two days the room would not be cleaned or beds made. I talked to the rep when I checked out and she had never heard such a thing. I asked that the manager call me this morning or email me, he did neither. Also the breakfast was limited compared from one day to the other. They didn't have waffle mix the first day. I had stayed there before, was not as happy this time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Corey

Stayed 9 nights in Jul 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We left after 10 minutes, one of the most disgusting hotels I have been in. The smells, dirt, AC was "wet" and the other half of the room was hot. We debating sleeping on top of the covers with our clothes on, but decided to loose the money and go somewhere we could actually sleep. When the guy checked us in, he listed more what was broken that was "amenities" there were.Zero stars. Knowing I would NOT get a refund from Expedia, we still left and found the Country Inn across the street.
Stayed 1 night in Jul 2023

2/10 Terrible

Damaris

Stayed 1 night in Jul 2023

6/10 Okay

Sherry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The curtains have huge holes in them. The bed pillows are small and uncomfortable
Stayed 1 night in Jul 2023

8/10 Good

Floyd

Liked: Cleanliness
Not the cleanest or safest feeling staying there
Stayed 1 night in Jul 2023

6/10 Okay

Jeff

Travelled with family
Disliked: Room comfort
Hot with no internet
The hotel was clean, and the beds comfortable. Unfortunately the AC was not aduquate, and was off when we got there. Room was hot till well after Midnight, and was then not as cool as I would like. WiFi did not work correctly .
Stayed 1 night in Jun 2023
Response from Andy on 25 Jun 2023
Thank you for taking the time to review your stay at our property. I apologize for any insolvencies you experienced during you stay. We are always looking for ways to improve the quality of our service and property.Thank youAndy HarrisManager

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot to stay.
Stayed 1 night in Jun 2023
Response from Andy on 21 Jun 2023
Thank you for taking the time to respond. We look forward to seeing you in the future. Thank youAndy HarrisManager

10/10 Excellent

Jonathan

Stayed 1 night in May 2023
Response from Andy on 26 May 2023
Thank you for taking the time to give your feedback on your current stay at our property. We look forward to seeing you in the future.Thank youAndy HarrisManager

2/10 Terrible

Angelitha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The room had a foul smell, and I was put in a handicap room which I am far from handicap. I am so glad I bring my own pillowcases and blankets because the way theirs look was not appealing. I would never stay there again in my life and I will not recommend this place to NOBODY!!
Stayed 1 night in May 2023

4/10 Poor

Richard

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was just dingy. Bare necessities, amenities were laughable,towels were threadbare. Had smart tvs that would not even connect to major tv stations. Breakfast not comparable to other hotels. Very surprised Baymont and Wyndham allow their names on the property. Will not go back.
Stayed 5 nights in Apr 2023

4/10 Poor

Mary

Stayed 1 night in Apr 2023
Response from Andy on 27 Apr 2023
I am sorry your stay didn't go as well as expected. If you wish please let us know what occurred during your stay. We always look forward to feedback from our guests. Thank youAndy HarrisManager

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Apr 2023
Response from Andy on 23 Apr 2023
Thank you for taking the time to place a review. We look forward to seeing you in the future.Thank youAndy HarrisManager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quik easy check-in, helpful an friendly staff
Stayed 1 night in Apr 2023
Response from Andy on 17 Apr 2023
Thank you for taking the time to review your recent stay. We look forward to seeing you again. Thank youAndy HarrisManager

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Lane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Chris

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We found roaches in the coffee maker and around the microwave. The teenaged clerk apologized for the bugs, but didn’t seem too shocked or willing to do anything about it. The packaged breakfast items (oatmeal, cereal, granola bars, bananas) were the only edible options. Their “hot” items weren’t appealing enough to even put on a plate. The sheets, bedding and towels had stains. The exterior doors to the hotel didn’t lock. This didn’t wind up being an issue for us, but was telling to the lack up upkeep to this hotel. Will never stay at a Baymont again.
Stayed 2 nights in Nov 2022

6/10 Okay

Brian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Andy on 30 Oct 2022
Thank you for taking the time to place a review about your stay. We hope to see you again and we can hopefully improve your stay.Thank youAndy HarrisManager

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced And in need of dramatic updating
Faint smoke odor in room, hotel quality wildly out of sync with what I paid for one night
Stayed 1 night in Oct 2022
Response from Andy on 30 Oct 2022
Thank you for leaving a response. We are in the process of doing some remodeling in our rooms. We hope to see you in the future so that you may experience the improvements we make.Thank youAndy HarrisManager

8/10 Good

Annabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Made an effort to make sure we were satisfied and our needs were met. Needed some updates-our room phone didn't have service. Ironing board broken. Breakfast items not available for entire time-cleaned up before time was up.
Stayed 4 nights in Sep 2022
Response from Andy on 29 Sept 2022
We appreciate the comments. We are starting some remodeling so I will defiantly use your review as reference. We look forward to seeing you in the future.Thank youAndy HarrisManager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Andy on 6 Sept 2022
Thank you for taking the time to post a review. We love to hear feedback from our guests. We are always striving to make each guests hotel stay as comfortable as possible.Thank youAndy HarrisManager

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Build is Old. Poor breakfast
Stayed 2 nights in Aug 2022
Response from Andy on 29 Sept 2022
I appreciate you taking the time to comment on you stay with us. We are getting ready to start renovations at the property. We hope you next stay is an improvement.Thank youAndy HarrisManager

2/10 Terrible

Bruce

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best late night stay.
It was a pleasant stay. Staff was nice and friendly, and helpful.
Stayed 1 night in Jul 2022

6/10 Okay

Dakoda

Liked: Staff & service
Stayed 2 nights in May 2022

6/10 Okay

Shirley

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was very outdated and needed a good deep cleaning, repainting, and repair work done.
Stayed 1 night in Apr 2022

8/10 Good

Jazzolin

Stayed 2 nights in Apr 2022

10/10 Excellent

Rosalio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good so far. Clean room hot shower. Comfortable
Stayed 1 night in Mar 2022

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2022

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There website said hot breakfast. Eggs Sausage biscuits Gravy etc. Due to covid they could not provide that. We were there for a funeral and had family members at another hotel 1/2 down ther road and they had hot breakfast. It wouldn't bother me so much but the website said breakfast. Shower was dirty water smelled. Place is old but but and is not well cared for. I stayed here 10 years ago and was much better than it is today forsure
Stayed 2 nights in Feb 2022