Does Mercure Han-sur-Lesse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Mercure Han-sur-Lesse?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Han-sur-Lesse on 1 Sept 2025 start from €109.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Han-sur-Lesse pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Han-sur-Lesse?

Self-parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Mercure Han-sur-Lesse?

Check-in start time: 3:00 PM; check-in end time: anytime.

Where is Mercure Han-sur-Lesse located?

Situated in Rochefort, this hotel is 0.4 mi (0.6 km) from Caves of Han and within 6 miles (10 km) of City Centre and Rochefort Chateau. Château de Lavaux-Sainte-Anne and Chevetogne Park are also within 12 miles (20 km).

Mercure Han-sur-Lesse Reviews, Deals & Photos 2025

8/10 Good

Gert

27 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop. Nice place super clean

Perfect room for a family of 4! High standard and perfect for a pit stop on our way back to switzerland. Will come again.

Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

1 Aug 2025

Liked: Cleanliness

Check in was fine and room was clean, kitchen was a nice touch, facilities were well maintained & there was a convenient shop over the road. The car park was full on arrival, but we were told we could park outside until 9:30am in the 30 minute area. Pool was out of commission and WiFi didn't work from 11pm until when we checked out. Weren't given our drinks voucher. Honestly? Would be expecting monetary compensation as half of what was promised wasn't delivered. Complained to the staff to reception several times, and they didn't seem to care. I asked if I could use the alternate WiFi as the guest one wasn't working and I was told that wasn't for guests. Didn't have breakfast as had read previous reviews that weren't particularly positive.

Stayed 1 night in Jul 2025

8/10 Good

David

5 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Staff very helpful, breakfast good and the area is a very nice place to stay.

Stayed 2 nights in Sep 2023

8/10 Good

JUSTINE

23 Feb 2025

Liked: Staff & service, property conditions & facilities, room comfort

Modern and confortable but food to be improved

Very nice location, modern hotel , confortable but the food (breakfast at 23e and restaurant 45EUr 3 courses) was very expensive for the quality.... breakfast especially disappointing

Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel. Excellent common spaces and terrace. Staff at the Lounge were gracious and warm.

Stayed 2 nights in Jul 2024

10/10 Excellent

Lisette

15 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay. The family room is spacious and clean.

Stayed 4 nights in Aug 2023

10/10 Excellent

Martha

3 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful new hotel with fab pool.

10/10 Excellent

Jacqueline

3 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great and beautiful hotel. Nice lobby, good menu and drinks and service. Swimming pool too cold, unfortunately.

Stayed 2 nights in Oct 2023

8/10 Good

Howard

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kitchenette was a surprise bonus - never seen that before, but there were no bowls only plates. Like the separate bunk bed area for the children.

Stayed 1 night in Aug 2024

8/10 Good

Brian

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As others have mentioned before, if arriving by car, use the parking by the church. Its free between 18.00 and 09.00 and far cheaper and easier to access than the mercure underground parking (€15).

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Propere kamers

Stayed 1 night in Jun 2024

10/10 Excellent

Greta

9 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New property/comfortable

Check in person was very helpful. The room had less floor space than most rooms we have stayed in but was very well appointed with lighting and amenities. We would recommend it to friends.

Stayed 1 night in May 2023

8/10 Good

Louise

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's a beautiful room, bathroom and swimming pool. Front desk staff is very friendly! Only bad thing I have to say is that you only get 2 towels and there are no towels at the swimming pool? Very strange. Also good to know: there are no bathrobes or slippers. It's a very standard room. Also do not expect a lot from the airconditioning. A lot of functions are blocked and we were really hot through the night.

Stayed 1 night in Sep 2024

8/10 Good

Jan Mario

16 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The property is new and the room we had was well laid out for family with kids. When walking in there is a nook with bunk beds. The a small kitchen and the a queen bed. Only downside was that ac did not work and the removed parking charge to address this inconvenience. Keep in mind that many of the restaurants closed their kitchen at 1830. The hotel kitchen was not open at all.

Stayed 1 night in Jul 2023

8/10 Good

Roman

26 Aug 2023

Liked: Property conditions & facilities

If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that.

Stayed 3 nights in Aug 2023

6/10 Okay

Robert

13 Aug 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice hotel stay ruined by poor dining experience

Nice hotel in the centre of Han sur Lesse, about 19 minutes walk from the caves / animal park complex. As the car park was already full we were told we should simply find a space on the street and move the car the next morning by 8am when street parking would be charged again. The low point of our one night stay though was dinner: although food was nice the service was amongst the worst I have ever experienced. Two hours for a two-course dinner (starter and main), including being asked halfway through if we were ready for dessert when we had been waiting for an hour for our main course; then being given the wrong food. And not a word of apology for the chaos throughout, or even a glance from the staff. I’d like to think this was a one-off due to staff being (or looking) untrained but I would not be willing to try again

Stayed 1 night in Aug 2023

2/10 Terrible

Ayfer

19 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Not what it promises

In the last leg of our driving holiday, I specifically chose a Mercure hotel as we were going to be driving for 7/8 hours and I wanted a hotel I could trust to give us quality rest. I found the Mercure Hun-Sur hotel, made sure it had a restaurant, as our intention was to have a drink and a meal and go to sleep. An hour after I booked, I received an email saying that the restaurant will be closed. This upset our plans but the same email said there will be bar food available, which was fine for us. Unfortunately, once checked in we were informed that the bar food wasn’t available either. Not only that, they couldn’t even prepare a cheese platter or a sandwich for us. To add insult to injury, there were no eateries open in the village which meant we had to get back in the car and drive to another town, which was the least thing we wanted to do at that time. Because of this distress caused at a time when we needed rest and calm, I respectfully ask that I’m refunded the price of the room which was charged to my card.

Stayed 1 night in Jun 2024

8/10 Good

Carsten

30 Jul 2023

Liked: Staff & service, property conditions & facilities, room comfort

Yes we would come back...

We had a nice familyroom with fridge, microwave and cooking posibility. Nespresso and water. Very nice. First night on arrival the aircon didn't work. Next morning we got a much better room and a working aircon. Great service, thanks Mercure. ***** Beds were very comfy, pillows well you know, if it is not your own... Area around the hotel is very beautyfull. Breakfast is good. Pool is very nice. Last whole day we asked the staff to indicate the way to the biggest Carrefour to us. We got a trip to France to see a nice town. Again great service staff.. ***** When we got back from our trip to France however..... The room hadn't been cleaned. Not very nice. Wet towels lying on the floor, trashcan full. etc etc.... The staff, only one person, did a great job. New towels, new toiletpaper, new coffee, free drinks (beer) So what to say ? Hotel concierge service: GREAT JOB AND SERVICE Hotel cleaning: NOT OK We did't get a refund, should we????? Yes two major bummers = refund.... Would I come again? Yes without hesitation.

Stayed 4 nights in Jul 2023

8/10 Good

Geert

27 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

goed ontbijt

Stayed 3 nights in Aug 2025

6/10 Okay

Michel

19 Aug 2025

Liked: Amenities

Disliked: Staff & service

Het schoonmaken van kamer en badkamer liet te wensen over. Je moest het personeel aanspreken of je nieuwe handdoeken mocht, wc papier was bijna op geen nieuwe rol terwijl er altijd 2 rollen staan, vloer kamer werd niet schoongemaakt terwijl er zooi lag, bij de wc was de zeep op. Ik was er maar mee opgehouden dingen te melden. Erg jammer vorig jaar was stuk beter dan dit jaar. Parkeren €18,- voor 24 uur maar als je eruit gaat en weer terug kom betaal je weer €18,- waardoor het op de straat €11,50 per dag een stuk goedkoper is dan parkeergarage van Mercury

Stayed 5 nights in Aug 2025

6/10 Okay

Natasja

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

De familiekamer voldeed prima en er ontbrak niets. Helaas hadden de bovenburen een actief kind dat je steeds heen en weer hoorde rennen. Verder geen last gehad van de overige buren. Er waren voldoende handdoeken aanwezig, wat erg handig was vanwege het zwembad. Het zwembad was wel gehorig, het water zag er niet echt fris uit en rook sterk naar chloor. Vanwege de drukte tijdens het hoogseizoen waren er tijdsloten bij het ontbijt. Tijdens de tweede lichting van het ontbijt was het chaotisch, er waren geen bekers, borden en bestek meer. Alles van het uur daarvoor zat nu in de vaatwasser en het personeel kon het maar moeilijk aan om het weer aan te vullen. Er werden zelfs schalen als borden gebruikt. Er ontbrak een logische indeling bij de flow van het buffet en er was te weinig personeel voor de aan- en afvoer van het servies en schoonmaken van de tafels. Verder viel het mij op dat er maar één persoon bij de receptie zat en er een lange rij ontstond tijdens het inchecken. Had je na het inchecken nog een korte vraag, dan was er geen andere optie dan opnieuw in de lange rij te gaan staan.

Stayed 2 nights in Aug 2025

10/10 Excellent

Nadja

12 Aug 2025

Liked: Cleanliness, staff & service, amenities

Het was een hele fijne accommodaties lekker dichtbij de bezienswaardigheden. En ook dichtbij de andere mooie plaatsjes zolas dinant en la roche an arden. Het enige wat iets minder was was het water van het zwembad. Erg troebel en koud. Een ander puntje toen we gezellig een avond op het buiten terras gingen zitten. Zagen we allemaal wespen nesten aan het dak hangen wel een stuk of 6. En uitgerekend bij ons kwam er een flinke hoornaar goede dag zeggen. We keken waar die heen vloog na een landing op onze tafel. En vloog recht op een van de wespennesten af. Maar we hebben verder wel een super verblijf gehad. We hadden een familiekamer waar we iedere ochtend lekker zelf broodjes konden bakken.

Stayed 3 nights in Aug 2025

8/10 Good

Lilia

12 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Ein schönes Hotel mit einem sehr gutem Frühstück! Zentrale Lage . Freundliches Personal! Das Schwimmbad war ok. Das Wasser war nicht klar. Im Schwimmbadbereich roch es sehr streng nach Chlor,

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

8 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Het is een heerlijk hotel, mooie lobby en restaurant.. lekker zwembad en super uitgebreid ontbijt

Stayed 1 night in Aug 2025

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Mercure Han-sur-Lesse

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