Mercure Han-sur-Lesse

4.0 star property
Upscale hotel with business centre and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mercure Han-sur-Lesse

Photo gallery for Mercure Han-sur-Lesse

Indoor pool, pool loungers
Exterior
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Classic Room, 2 Single Beds

Overview of Mercure Han-sur-Lesse

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is €105
Price available on 20/5/2024

Explore the area

Map
Rue Joseph Lamotte 16 18 20, Rochefort, 5580
  • Popular LocationCaves of Han7 min walk
  • Popular LocationCity Centre5 min drive
  • Popular LocationChevetogne Park19 min drive
  • AirportBrussels (BRU-Brussels - National)81 min drive
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Room options

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

Family Suite, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

About the area

Rochefort

Mercure Han-sur-Lesse is located in Rochefort. Château Royal d'Ardenne and Riveo are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ardennes Regional Natural Park and Caves of Han. Chevetogne Park and Euro Space Center are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and cave exploring, or hop on a moped rental nearby and take a self-guided tour around Rochefort.

What's nearby

  • Caves of Han - 7 min walk
  • City Centre - 5 min drive
  • Rochefort Chateau - 6 min drive
  • Château de Lavaux-Sainte-Anne - 9 min drive
  • Chevetogne Park - 19 min drive

Getting around

  • Rochefort-Jemelle Station - 10 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 59 min drive

Restaurants

  • Le Pavillon - 9 min walk
  • Merlesse - 1 min walk
  • Tivoli - 8 min drive
  • Brasserie de la Lesse - 4 min drive
  • La Taverne du Centre - 1 min walk

About this property

Mercure Han-sur-Lesse

Upscale hotel
Take advantage of a terrace, a garden and a fireplace in reception at Mercure Han-sur-Lesse. Adventurous travellers may like the ecotours at this hotel. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Smoke-free property, a TV in reception and a 24-hour front desk
  • A front desk safe, ATM/banking services and a vegetable garden
Room features
All 117 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Premium channels, electric kettles and daily housekeeping

Languages

Dutch, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Merlesse

Things to do

  • Ecotours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 0-cm Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and access to the heated pool
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Mercure Han Sur Lesse
Mercure Han-sur-Lesse Hotel
Mercure Han-sur-Lesse Rochefort
Mercure Han-sur-Lesse Hotel Rochefort
Mercure Han Sur Lesse (Opening October 2020)

Frequently asked questions

Does Mercure Han-sur-Lesse have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Han-sur-Lesse?

As of 8 May 2024, prices found for a 1-night stay for 2 adults at Mercure Han-sur-Lesse on 20 May 2024 start from €105.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Han-sur-Lesse?

Limited spots are available.

Mercure Han-sur-Lesse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 166 reviews" "
Rating 8 - Good. 62 out of 166 reviews" "
Rating 6 - Okay. 24 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with fab pool.

10/10 Excellent

NAMA

Stayed 2 nights in Sep 2023

6/10 Okay

Cobain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Staff very helpful, breakfast good and the area is a very nice place to stay.
Stayed 2 nights in Sep 2023

8/10 Good

Roman

Travelled with family
Liked: Property conditions & facilities
If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that.
Stayed 3 nights in Aug 2023

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel stay ruined by poor dining experience
Nice hotel in the centre of Han sur Lesse, about 19 minutes walk from the caves / animal park complex. As the car park was already full we were told we should simply find a space on the street and move the car the next morning by 8am when street parking would be charged again. The low point of our one night stay though was dinner: although food was nice the service was amongst the worst I have ever experienced. Two hours for a two-course dinner (starter and main), including being asked halfway through if we were ready for dessert when we had been waiting for an hour for our main course; then being given the wrong food. And not a word of apology for the chaos throughout, or even a glance from the staff. I’d like to think this was a one-off due to staff being (or looking) untrained but I would not be willing to try again
Stayed 1 night in Aug 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jan Mario, Mill Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and the room we had was well laid out for family with kids. When walking in there is a nook with bunk beds. The a small kitchen and the a queen bed. Only downside was that ac did not work and the removed parking charge to address this inconvenience. Keep in mind that many of the restaurants closed their kitchen at 1830. The hotel kitchen was not open at all.
Stayed 1 night in Jul 2023

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New property/comfortable
Check in person was very helpful. The room had less floor space than most rooms we have stayed in but was very well appointed with lighting and amenities. We would recommend it to friends.
Stayed 1 night in May 2023