Washington Hotel Guide. Hotels in Rock Spring, Washington, United States of America

"The pool is not open until May 16th"

"The breakfast could have been a like fresher"

"I love this hotel! I always stay here when I come into town. The staff is great, and the included breakfast is even better. My room is always clean. The only issue I had was the water pressure in the shower, it was very low this visit. I’m not sure if it was just the shower spout in this room, or if the water pressure throughout the entire hotel is reduced. But this was still a pleasant visit."

"Very nice hotel, the breakfasts were excellent, clean rooms quiet. Centrally located, waling distance tothe National Mall, and a Metro station. Turely enjoyed our time there"

"The breakfast felt quite lacking. I think a bit more effort is needed. Out of the many places I’ve visited, this was the most disappointing breakfast experience."

"The check in agent was great and friendly whe. I arrived… a different experience at check out though as the agent named McKenna …An African American lady who clearly did not want to be there was the rudest person I’ve EVER had wait on me!!!!!!I’ve stayed at lots of Holiday Inns etc and even worked for the company in Minneapolis from 1986-2000.. but NEVER had an employee speak to me the way she did. I went to check out and give her my card keys. I didn’t see her hand . I said my room # and she said “ how rude “.. I said what?? Me?? She said “Yes your being rude I had my hand out”….. I advised her I didn’t see it which I didn’t .. who the heck speaks to a customer that way ???.. wow!! She needs to go back to customer service training cause that alone will have me bad mouth this property and never stay there again., your company should be ashamed that that’s who is the face to check out/ in too.. "

"No. Waited forever for a simple overpriced breakfast. Minimal choices to chose from and lousy customer service "

"I enjoyed my stay here. The room was clean, and the staff were very helpful when I had questions or problems. There’s also a Chinese restaurant nearby with reasonable prices and good food, which was really convenient. The location is not right in the city center, but there’s a bus stop nearby that goes directly to the center, where most of the monuments and museums are. Overall it was a comfortable and convenient stay."

"Staying at Zena was amazing. The comfort, the service, the atmosphere and the value was incredible. I would definitely recommend staying at Zena. The distance to all sightseeing destinations is minimal"