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Heritage Hotel

2.5 star property
Hotel in Rockhampton with bars/lounges and coffee shop/cafe

Choose dates to view prices

Photo gallery for Heritage Hotel

Balcony
Property amenity
Garden view
2 bars/lounges
Lobby sitting area
Heritage Hotel offers a garden and sunny terrace for unwinding. Travelers can savor a meal at the restaurant, challenge each other to billiards, and stay connected with free WiFi throughout their stay - a combination that has earned high marks from previous visitors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room (for 4)

Room (for 4)

Room (for 4)

Highlights

Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 15 sq m
  • River view
  • Sleeps 4
  • 2 Twin Bunk Beds

Double Room (No Air Conditioning)

Highlights

Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Coffee/tea maker
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Twin Room (No Air Conditioning)

Highlights

Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bunk Bed
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About the area

Map
228 Quay Street, Rockhampton, QLD, 4700

What's nearby

  • Nissan Navara Arena - 10 min walk - 0.9 km
  • Pilbeam Theatre - 12 min walk - 1.0 km
  • Rockhampton Hospital - 3 min drive - 2.7 km
  • Stockland Shopping Centre - 4 min drive - 3.0 km
  • Rockhampton Showgrounds - 4 min drive - 2.6 km

Getting around

  • Rockhampton Station - 20 min walk
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪Great Western Hotel - ‬11 min walk
  • ‪Oxford Hotel - ‬4 min walk
  • ‪The Two Professors - ‬3 min walk
  • ‪Criterion Hotel - ‬6 min walk
  • ‪Bush Inn Steak House - ‬6 min walk

About this property

Heritage Hotel

Hotel located in Rockhampton City
Take advantage of a terrace, a coffee shop/cafe and a garden at Heritage Hotel. The on-site restaurant, Heritage Hotel, offers lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and 2 bars.
Other perks include:
  • Free self-parking
  • ATM/banking services, a billiards/pool table and coffee/tea in reception
Room features
All guest rooms at Heritage Hotel include comforts, such as air conditioning, in addition to
Extra amenities include:
  • Showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, electric kettles and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Heritage Hotel

Things to do

  • Billiards/pool table
  • Playground

Family friendly

  • In-room refrigerator
  • Playground

Conveniences

  • ATM

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Heritage Hotel Rockhampton
Heritage Rockhampton
Heritage Hotel Hotel
Heritage Hotel Rockhampton
Heritage Hotel Hotel Rockhampton

Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heritage Hotel?

Self-parking is free at this property.

What time is check-in at Heritage Hotel?

Check-in start time: 3:00 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Heritage Hotel?

Checkout is at 10 AM.

Where is Heritage Hotel located?

Located in Rockhampton City, this hotel is within a 15-minute walk of Nissan Navara Arena, Pilbeam Theatre and Rockhampton Art Gallery. The Cathedral College and Archer Park Station & Steam Train Museum are also within 1 mile (2 km). Rockhampton Station is 20 minutes by foot and North Rockhampton Station is 21 minutes.

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Heritage Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 134 reviews
Rating 8 - Good. 61 out of 134 reviews
Rating 6 - Okay. 24 out of 134 reviews
Rating 4 - Poor. 12 out of 134 reviews
Rating 2 - Terrible. 8 out of 134 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities
Just didn’t feel comfortable very noisy
Stayed 1 night in Jul 2024

6/10 Okay

ian

Liked: Cleanliness, staff & service
My room was on a balcony shared with noisy neighbours and my room was a rather small and cramped. However it was clean and tidy and very reasonable value for money
Stayed 3 nights in Jun 2024

8/10 Good

David Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Would like to thank staff member ABBY for her service on getting ne book in to hotel .
Stayed 1 night in Jun 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
A comfortable budget room for a 1 or 2 night stay. Recommend an ensuite
Stayed 1 night in Aug 2022

4/10 Poor

Karen

I had to wear earplugs as there was a motor running continually outside our room.
Stayed 1 night in Jul 2022

4/10 Poor

Peter

Liked: Staff & service, property conditions & facilities
2Nd night worse for noise than 1st.. no fault of staff, men drinking, yapping, men most wouldn't want to tell to stop it, including me, even after 1am.. then council sweepers at 5am, so loud, impossible to rest there sadly... also one of the men wiped poo on toilet wall and many seemed unwell, loud coughs in morning.. never again, but staff were great!
Stayed 1 night in Jul 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grand old Heritage building on the river. Beautiful parklands Close to food nice hot shower bit noisy in the morning - woken by council blowing paths & vehicle street sweepers at 5 a.m. Very noisy way too early! bit noisy at night at the hotel downstairs, and the neighbour in the room and on balcony til 1am i miss sleep ✨💖✨
Stayed 1 night in Jul 2022

8/10 Good

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rates, good food. Bit of noise from playground over road at night
Stayed 1 night in Jul 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Hotel was fantastic a must stay. Just a note that I had no remotes for A/C or TV in my room but did not require them. Great morning views from balcony.
Stayed 1 night in Jun 2022

10/10 Excellent

Sue

Liked: Cleanliness, staff & service
Great location , friendly helpful staff comfortable room
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
For the price of the rooms, and the location.
Stayed 1 night in Mar 2022

8/10 Good

Irene

Liked: Cleanliness, staff & service
It's a beautiful old hotel. Rooms were clean, but extremely hot. Bathroom was a bit disappointing but did us well for an overnight stay. Staff friendly. Food was good. Train staff on pricing before they deal with public. Stairs to rooms need more light otherwise it could be devastating to hotel and persons using dark areas.
Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice firendly staff, good place to stay
Stayed 1 night in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Feb 2022

8/10 Good

FlipPass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful building/premises. Staff ethics are professional, polite and respectfully sound. Thank you Heritage Hotel Rockhampton.
Stayed 1 night in Jan 2022

8/10 Good

FlipPass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the options for room size
Stayed 1 night in Jan 2022

6/10 Okay

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second stay at Heritage. I did not have any troubles whatsoever. The only thing I would strongly recommend is that the aircon in room 5 should be changed urgently.
Stayed 1 night in Nov 2021

10/10 Excellent

leigh

Liked: Staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2021

2/10 Terrible

Donna

Disliked: Amenities
The staff were friendly and helpful from the beginning as I didn't know where the entrance was but inside they were rushed as it was busy at the bar. After walking up 5 flights of stairs, I opened the door toa "sauna" even with the fan on. Having a 5 year old, the toilets being right down the other end of the hallway, this ended up being hard. The next morning when we we're supposed to leave, rushing to the toilets at 6am turned out to be a very long day in end as we were completely locked out of the room until a staff member finally showed up at 2.30pm. she was really good and very apologetic about the situation and did everything she could to get a manager in to supply keys to open the door so we could finally leave. A gentleman in the room opposite was very kind enough to phone the 'out of hours' number- TWICE but no-one answered. When I confronted the manager about this, all he had to say was that he left it at work and didn't think it would be a big deal because it was Sunday. I will not recommend this place toany of my family and friends at all.I wasn't even offered any type ofcompensation for having towait for anyone.Cleaners don't go in there on Sundays to clean or get the rooms prepped for new customers to check in as they don't docheck ins on that day. Dirty linen lying around, rubbish bins not emptied for a whole day. Not exactly ideal
Stayed 1 night in Oct 2021

8/10 Good

Tierney

Liked: Cleanliness, staff & service, amenities
Very friendly staff, great downstairs bar, nice quiet stay
Stayed 1 night in Oct 2021

10/10 Excellent

Hsiao-yun

Liked: Cleanliness, staff & service, property conditions & facilities
Great Just the mattress not as comfortable
Stayed 1 night in Sep 2021

4/10 Poor

Tracy

Liked: Staff & service
Nowhere was it explained that it was a communal toilet and shower.
Stayed 1 night in Sep 2021

8/10 Good

Sahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant stay in an iconic building. Well maintained and clean. No Wifi available though.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, the staff was very helpful and friendly. Was shocked for the quality for the price paid.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The heritage was a nice old world place, staff were great.
Stayed 1 night in Jul 2021