Apartment, 1 Bedroom | Balcony
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Reviews of Rockhampton Serviced Apartments

3.5 out of 5
Rockhampton Serviced Apartments
128 Denham Street, Allenstown, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 260 reviews" "
Rating 8 - Good. 110 out of 260 reviews" "
Rating 6 - Okay. 25 out of 260 reviews" "
Rating 4 - Poor. 9 out of 260 reviews" "
Rating 2 - Terrible. 1 out of 260 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Zubair

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ron on 14 Jan 2024
Hello Zubair,Thanks for taking the time to rate us.For our betterment, can you please explain the reason for providing the poor rating so that we can take the necessary action for improving?RegardsFront Desk

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ron on 14 Jan 2024
Hello Carla,Thanks for taking the time to rate us. Appreciated,Hope to see you soon on your next visit to Rockhampton.RegardsFront Desk

10/10 Excellent

Jodie

Liked: Cleanliness, property conditions & facilities
We had a great stay Thank you
Stayed 1 night in Nov 2023
Response from Ron on 28 Nov 2023
Hello Jodie,Thank you so much for the wonderful rating and review. Much Appreciated. Hope to see you soon in your next visit to Rockhampton.RegardsFront Desk

10/10 Excellent

Hayley

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Ron on 22 Nov 2023
Hello Hayley,Thank you so much for the best rating. Much Appreciated.Hope to see you soon in your next visit to Rockhampton.RegardsFront Desk

10/10 Excellent

Kirk

Stayed 2 nights in Nov 2023
Response from Ron on 28 Nov 2023
Hello Kirk,Thank you so much for the wonderful rating. Much Appreciated. Hope to see you soon in your next visit to Rockhampton.RegardsFront Desk

8/10 Good

Kelly

Stayed 1 night in Oct 2023
Response from Ron on 23 Nov 2023
Hello Kelly,Thanks for taking time on rating us. Much Appreciated.Hope to see you soon in your next visit to Rockhampton.RegardsFront Desk

10/10 Excellent

james

Liked: Amenities
Very comfortable unit and walkable to city centre.
Stayed 2 nights in Aug 2023
Response from Julie on 30 Aug 2023
Thank you James for your review. I am happy to hear that you found the unit comfortable and close enough to the city to walk. If you are travelling to Rockhampton again, please don't hesitate to book with us.

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our room was super spacious, comfortable and clean. The staff were friendly and extremely helpful. So close to the Brisbane CBD and the area is safe and secure.
Stayed 1 night in Aug 2023
Response from Julie on 27 Aug 2023
Thank you for your review Sarah. I am glad to hear that you found the twin studio spacious and clean and the staff helpful and friendly. We are however not close to Brisbane CBD as we are located in Rockhampton a 7.5 hour drive away. We look forward to seeing you again.

10/10 Excellent

John

Business traveller
Liked: Amenities
Great place to stay while in Rocky. The hotel is very well managed excellent communication and great facilities. It will be my place of choice in Rocky.
Stayed 1 night in Aug 2023
Response from Julie on 14 Aug 2023
Thank you John for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Randall

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Julie on 8 Aug 2023
Thank you Randall for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

8/10 Good

DarrylDonna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Julie on 24 Jul 2023
Thank you Darryl and Donna for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

8/10 Good

Nicole

Bathroom was very dated, location was great.
Stayed 3 nights in Jun 2023
Response from Management on 7 Jul 2023
Thanks for your comments.We are working through updating the rooms.

10/10 Excellent

Barbara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great would stay again.
Stayed 2 nights in Jun 2023
Response from Management on 4 Jul 2023
Thanks Barbara, Hope to see you again in the future.

8/10 Good

William

Liked: Cleanliness
Was in new one bedroom apartment Only issue was the mattress that seemed somehow to slope to each aide
Stayed 2 nights in Jun 2023
Response from Management on 26 Jun 2023
Thank you William for taking the time to provide a review of your stay. I am sorry to hear that you had a problem with the mattress. We hope to see you again!

10/10 Excellent

Terrence

Stayed 1 night in Jun 2023
Response from Julie on 18 Jun 2023
Thank you Terrence for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

stephanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Property to stay at
Stayed 1 night in Jun 2023
Response from Julie on 15 Jun 2023
Thank youStephanie for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing find! Comfortable and thoughtfully fitted out. Will stay again.
Stayed 1 night in Jun 2023
Response from Julie on 5 Jun 2023
Thank you Susan for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Campbell

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in May 2023
Response from Managment on 7 May 2023
Thank you Campbell for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Management on 7 May 2023
Thank you Shane for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Kerry-Lee

Stayed 2 nights in Mar 2023
Response from Management on 6 Apr 2023
Thank you for your review Kerry-Lee. I am happy to hear that you enjoyed your stay. We hope to see your again.

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
spacious rooms, clean and well equipped
Stayed 4 nights in Feb 2023
Response from Management on 20 Feb 2023
Thank you David for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception. Great place to stay for us as a stop overnight on our way to Brisbane
Response from Management on 15 Jan 2023
Thank you Darren for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Tenille

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lady at the front desk was welcoming and friendly. The room was very clean and well presented. I would definitely would recommend people staying here.
Response from Management on 10 Jan 2023
Thank you for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Andrew

Stayed 1 night in Jan 2023
Response from Management on 8 Jan 2023
Thank you Andrew for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Hayley

Liked: Cleanliness, room comfort
Always clean and comfortable and quiet
Stayed 1 night in Dec 2022
Response from Management on 8 Jan 2023
Thank you Hayley for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean and tidy
Stayed 1 night in Nov 2022
Response from Management on 2 Dec 2022
I am delighted Jeff to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust.

10/10 Excellent

Marewa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to everything and just out of the city heart.
Stayed 3 nights in Nov 2022
Response from Management on 23 Nov 2022
Thank you for your review Marewa. I am pleased that you found the location convenient during your stay. If you're travelling to our area again soon, don't hesitate to book with us.

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment. exactly what we needed for the week. Highly recommend
Stayed 5 nights in Oct 2022
Response from Management on 21 Oct 2022
Thank you for taking the time to provide a review of your stay Brett. I am so pleased to hear that you found everything you needed during your stay and that you would recommend to others. We look forward to having you stay, should you be visiting in the area.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, room comfort
Ron 240822
Very convenient, clean and comfortable. Staff were very helpful and courteous. Thoroughly recommend.
Stayed 1 night in Aug 2022
Response from Management on 28 Aug 2022
Thank you for your review Ronald and for your kind words. I am so pleased you enjoyed your stay. Take care!

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really noisy. I was in the front room facing the road and under the stairwell. The noise from people in boots walking up the stairs till late at night kept me awake, the road noise from very early in the morning from trucks woke me while it was still dark. Due to the excessive noise i won't be staying again. The room was very clean and tidy. Bed was comfortable.
Stayed 1 night in Aug 2022
Response from Management on 24 Aug 2022
Thank you for taking the time to provide a review of your stay Rachel. I am so sorry to hear that you were disturbed by the noise during your stay. I am pleased to hear that you did find the room clean and tidy and the bed comfortable. Take care!

8/10 Good

sonia

Travelled with family and small children, Business traveller
Liked: Cleanliness
it was central the problem was the people at nitgh and the tucks but that is to do with the location, a fun is need in the bathroom
Stayed 5 nights in Aug 2022
Response from Management on 14 Aug 2022
Dear Sonia. Thank you for your review and for choosing Rockhampton Serviced Apartments. Take care!

10/10 Excellent

Deanna

Liked: Cleanliness
Clean and everything you need to make your stay enjoyable Friendly and helpful management
Stayed 4 nights in Jul 2022
Response from Management on 8 Aug 2022
Thank you for taking the time to provide a review of your stay Deanna. I am so pleased to hear that you enjoyed your stay. Take care!

2/10 Terrible

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We got a disabled unit there was nowhere to sit except 2 hard chairs.
Stayed 2 nights in Jul 2022
Response from Management on 14 Jul 2022
Dear Paul. Thank you for taking the time to provide a review of your stay. The rooms that have couches are the 1 bedroom and 2 bedroom apartments that you have previously stayed in. The twin studios and twin disability rooms do not have couches. I am sorry to hear that you did not feel comfortable. We look forward to welcoming you back soon!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it was clean and fresh and modern with a great kitchen area and easy access to everything downtown. The size of the room was spacious with a good sized bathroom and a comfortable useful kitchen space. It was an enjoyable space to come back to after travelling.
Stayed 1 night in Jul 2022
Response from Management on 14 Jul 2022
Dear Patricia. Thank you for your review and your kind words. The twin studio has recently being renovated. I am pleased that you enjoyed your stay. If you are travelling in the area, don't hesitate to book with us.

10/10 Excellent

Priscilla, river heads

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for multiple families. Close parking Clean Woolies and food.not far away
Stayed 1 night in Jul 2022
Response from Management on 19 Jul 2022
Dear Priscilla. Thank you for your review and for staying at Rockhampton Serviced Apartments. I am so pleased to hear that you enjoyed your stay. If you are travelling in the area again, don't hesitate to book with us.

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Close to people we visited.
Stayed 3 nights in Jun 2022
Response from Management on 23 Jun 2022
Dear Melanie. Thank you for your review and for staying at Rockhampton Serviced Apartments. I am glad that you found the location close to people you visited. Take care!

8/10 Good

JANE

Business traveller
Liked: Cleanliness, room comfort
Good space
It was clean ans had a lot of space good cooking area. The only thing is they had a very small TV the size you would use in a caravan. Needs updating
Stayed 2 nights in Apr 2022
Response from Management on 17 Apr 2022
Dear Jane. Thank you for your review. I am so pleased that you enjoyed your stay. The smaller TV's are being upgraded next month. We look forward to having you stay again.

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2022
Response from Management on 31 Mar 2022
Dear Jeff. Thank you for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments

8/10 Good

stella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms, well furnished
Stayed 1 night in Jan 2022
Response from Management on 4 Jan 2022
Dear Stella. Thank you for your review and for staying at Rockhampton Serviced Apartments. I am pleased to hear that you enjoyed your stay. Take care.

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Does the job. Cable channels were a good selection.
Stayed 3 nights in Dec 2021
Response from Management on 27 Dec 2021
Dear Scott. Thank you for taking the time to provide a review of your stay. We are pleased to hear that you enjoyed your stay. Take care.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good quiet location near the Cathedral, spacious and excellent value for money
Stayed 1 night in Nov 2021
Response from Management on 16 Nov 2021
Dear Mike. Thank you for taking the time to provide a review of your stay and for staying at Rockhampton Serviced Apartments. We are so pleased to hear that your enjoyed your stay. We look forward to welcoming you back again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great communication, helpful staff, good location
Stayed 1 night in Oct 2021
Response from Management on 11 Oct 2021
Hi Michael. Thank you for your review and for staying at Rockhampton Serviced Apartments. We are so pleased to hear that you enjoyed your stay. Take care!

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, room comfort
Rocky rocks
Great place to stay, all facilities you need, bed was very comfortable. Pat was very helpfull manager
Stayed 1 night in Oct 2021
Response from Management on 7 Oct 2021
Dear Brad. Thank you for your review and for staying at Rockhampton Serviced Apartments. We are so pleased to hear that you enjoyed your stay. Take care!

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property suited our needs passing through for the night. Spacious and clean. Would happily stay here passing through again.
Stayed 1 night in Sep 2021
Response from Management on 13 Sept 2021
Dear Matt. Thank you for your review and for choosing Rockhampton Serviced Apartments. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our serviced apartments.

8/10 Good

Patricia

Travelled with partner
Liked: Amenities, property conditions & facilities
The property had everything we needed for our 1 night stay and was value for money.
Stayed 1 night in Aug 2021
Response from Management on 30 Aug 2021
Dear Patricia. Thank you for taking the time to provide a review of your stay. We are pleased to hear that you enjoyed your stay with us. We look forward to having you stay again soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The bed was not comfortable.
Stayed 1 night in Aug 2021
Response from Management on 18 Aug 2021
Dear Guest. Thank you for taking the time to provide a review of your stay. We are sorry to hear that the bed comfort was not to your liking. We do hope you give us another chance

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021
Response from Management on 9 Aug 2021
Dear Maureen. Thank you for your review. We are pleased you enjoyed your stay. We look forward to having you stay again, should you be visiting in Rockhampton.