Rocklin Hotels

"Super friendly staff, close to lots of fun things"

"Great"

"Property is city center and easy to get to. But there was some pretty major construction that we were not able to the room we requested that was accessible for my husband that was in a wheelchair. The room was clean and freshly painted and remodeled, but had a bad musky/smokey smell."

"The tv remote wasn't working. I called the front desk and he told me to pick up a new remote from the front desk. That one didn't work either. I gave up. When I checked in, there was no one at the counter for 10 minutes and no way to get anyone's attention. When the guy showed up he said he was "wandering around the hotel." He checked me in and never said one word about an extra $100 deposit he charged for "incidentals." I didn't know about it till the next morning when I saw the money being held in my account. That "incidental" charge is such bs. What a way to tell your guest "I don't trust you" right off the bat. It's gross. Many of us live paycheck to paycheck so when we are able to eke out a vacation, even for only a day, an extra $100 being held on the account is a detriment. Yes, we get it back eventually - but what if I needed it asap? It also tells me the quality of your typical guest if you have to charge people ahead of their stay. It's a terrible business practice. "

"Comfortable, clean, great location, great amenities "

"."

"The staff was exceptional. The room was clean and nice."

"Pool was really cold"

"Everything was ok besides the fact that the carpet was still wet from a previous cleaning and the heater was left on a blazing 84 degrees before I arrived."