Search Villas in Rocky Point

"The staff was great, the property is very run down, as you walk in the wall paper is falling off the wall, ceiling is water stained, carpets are stretched out and lose, gyn equipment being stored in restaurant, hallways are extremely dirty, window view trash in courtyard, fence broken apart and just laying there. Miniature pillows on the bed. Hole in wall above the bathroom mirror, felt like i was staying in the ghetto. "

"Great breakfast!"

"Hotel messy, mattresses all over the lobby. Rooms were fairly clean looks like they have tried to update them. Tv wouldn’t work , no one could fix it. Breakfast was very limited options. "

"Everything was great until I decided to turn the TV on and it was not working i informed the front desk and they sent someone to check on it and only Spanish channels where I hope next time Everything will be taking care of"

"No breakfast. Construction materials in parking lot "

"We booked a king sized bed, but were given 2 double beds. I did not call the front desk —he had already told us they were booked. I did not appreciate the switch."

"I have stayed here several times. Usually it’s fine. But now that have a totally unscrupulous $500 automated charge for “smoking or vaping” which they will collect without even going in the room to check for damages, basing it off of a “state of the art” sensor that, by the way, will also get triggered by blowing out a candle positioned near the sensor. Will you have a chance to refute it before they charge you? No! Will they check the room before they charge it? No! Totally ridiculous, I expect a class action lawsuit against the Hilton Brand if they continue to use this policy across more of their properties. Bad form. I’d love to see what $500 worth of damage they have to clean up. Because I can tell you, there is none. They gave me a report which states the time that the room’s air quality shifted, when the PPM went up is EXACTLY when I extinguished a candle. I had extended my room for one more night and when I went to check out an in again, they informed me that they tried to charge $500, which just goes to show you that they didn’t even get in the room to check for damages before charging a whopping $500. If this happens to you, I recommend reporting it to the BBB. Enough of these complaints will encourage them to stop… perhaps they will just lose enough business eventually."

"we needed to stay the night for a wedding and this hotel was perfect for an overnight trip with kids! much better to have a bigger room so the kids have space to play and the full kitchen is such a plus !! the included breakfast + 24/7 coffee / tea / hot chocolate access is a great benefit! definitely one of the best hotels i’ve stayed in and will definitely stay again!"

"The front desk woman was beautiful and very nice. But the hotel overall is beautiful as well. first great stay!"