"Friendly. Helpful staff"

"Staff were friendly, welcoming, helpful. My one problem is that on the website we thought we were booking bed and breakfast but found there was no breakfast on site, so for us was a bit of an issue. I think this needs to be clarified when booking, if it wasn't for that I would have given it full ..."

"I’ve always stayed at this hotel because it’s good and handy for the ferry. I didn’t stay last year and was surprised at how downhill it had gone. After checking in I asked if there was a lift as I have a bad knee (awaiting knee replacement) to be told there wasn’t and had to walk up the two flights ..."