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The Enchanted Suites & Residence

2.0 star property

Choose dates to view prices

Free continental breakfast, a free daily manager's reception and dry cleaning/laundry services are just a few of the amenities provided at The Enchanted Suites & Residence . Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Hairdryer
Private bathroom
2 bathrooms
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 3 Queen Beds

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Exterior

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About the area

Roswell is home to The Enchanted Suites & Residence . The area's natural beauty can be seen at Bitter Lake National Wildlife Refuge and Bottomless Lakes State Park, while Anderson Museum of Contemporary Art and Roswell Museum are cultural highlights. Alien Zone and Spring River Park & Zoo are also worth visiting. Visit our Roswell travel guide
Map
2725 N Pennsylvania Ave, Roswell, NM, 88201

What's nearby

  • Overcast view of the Learning Center of New Mexico Military Institute
    New Mexico Military Institute
    18 min walk - 1.5 km
  • Eastern New Mexico Medical Center
    8 min walk - 0.7 km
  • Lovelace Regional Hospital
    17 min walk - 1.4 km
  • Anderson Museum of Contemporary Art
    4 min drive - 3.4 km
  • Woof Bowl Dog Park
    4 min drive - 3.4 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center)
    21 min drive

Restaurants

  • Whataburger
    15 min walk
  • Subway
    8 min walk
  • Texas Roadhouse
    2 min drive
  • Golden Corral
    3 min walk
  • Starbucks
    3 min drive

About this property

The Enchanted Suites & Residence

Hotel near a zoo
Consider a stay at The Enchanted Suites & Residence and take advantage of free continental breakfast, a free daily manager's reception and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business centre.
Other perks include:
  • Free self-parking
  • Smoke-free property, an off-lead area and a lift
  • A 24-hour front desk, 4 meeting rooms and local meal delivery service
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as computer monitors and printers.
Other amenities include:
  • Baths or showers, hairdryers and soap
  • 40-inch TVs with cable channels
  • Separate sitting areas, kitchenettes and full-sized fridge/freezers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

Is The Enchanted Suites & Residence pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Enchanted Suites & Residence ?

Self-parking is free at this property.

What time is check-in at The Enchanted Suites & Residence ?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Enchanted Suites & Residence ?

Checkout is at 11:00 AM.

Where is The Enchanted Suites & Residence located?

Situated in Roswell, this hotel is within 1 mile (2 km) of Eastern New Mexico Medical Center, New Mexico Military Institute and Lovelace Regional Hospital. Woof Bowl Dog Park and Anderson Museum of Contemporary Art are also within 2 miles (3 km).

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Reviews

The Enchanted Suites & Residence Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 165 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

Reviews

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities
Room was nice clean staff was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff,
Stayed 5 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff and good breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Jon

Spacious room Needed to request soap and extra towels but they were quick to accommodate
Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Friendly and helpful staff. Breakfast was cooked fresh per guest.
Stayed 1 night in Dec 2025

10/10 Excellent

B. Diane

Courteous staff, large rooms with fridge and
Stayed 1 night in Dec 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities
Very clean room and the staff were awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, cozy!
Stayed 3 nights in Oct 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for a great price!
Stayed 1 night in Oct 2025

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the decorations and the staff it was a really nice place to stay I would come back to stay there it was safe and quiet and the breakfast was good that y’all!
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little spot. Staff is super friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Good space for a family of 6 adults traveling through on a road trip. Very nice gentleman checked us in and showed us our room. Iffered a library, game room, and free laundry. Offered extra towels since there were 6 of us.
Stayed 1 night in Dec 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and the price was good
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn or Robert

Liked: Cleanliness, staff & service, amenities
Very nice hotel for mid price. Very large, clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Denell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was clean, quiet, and I felt comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities
The room was very good and large. The front desk staff were very friendly and helpful. I didn't expect this hotel in roswell, and so glad I stayed there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very large suite style Rooms. Better than average breakfast! Friendly and welcoming staff, we would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
The staff was very helpful' The first room he gave us , the floor had not been vacuumed well and he immediately apologized and gave us another room that he personally inspected 1rst! It was well cleaned and comfortable. The staff went above and beyond compared to other places we stayed at.
Stayed 1 night in Nov 2025

10/10 Excellent

jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Ken M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant find that we would not have located without hotels.com
Stayed 1 night in Oct 2025

8/10 Good

Richelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant. Love the game room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great room and I love it and I love the staff too they are so nice they are nice there you guys need to stay there love it ❤️❤️❤️
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice when walking in and customer service has been great will definitely stay again thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Satya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, well-maintained, clean, value for money
Stayed 1 night in Oct 2025