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Reviews of Ibis Rouen Centre Rive Gauche Mermoz

3 out of 5
Ibis Rouen Centre Rive Gauche Mermoz
13 Rue De La Motte, Rouen, FR

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 491 reviews" "
Rating 8 - Good. 217 out of 491 reviews" "
Rating 6 - Okay. 40 out of 491 reviews" "
Rating 4 - Poor. 17 out of 491 reviews" "
Rating 2 - Terrible. 8 out of 491 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cristian

.
Stayed 1 night in Mar 2024

10/10 Excellent

josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable place
Stayed 5 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay at this lovely Ibis.Very good on-site parking for €7 a night.Only let down was that it says there is tea/coffee facilities in the room.There was not!! Please amend this.We will stay again,but will bring a kettle next time.
Stayed 2 nights in Dec 2023

6/10 Okay

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lawryn, Réceptionniste on 29 Sept 2023
Bonjour,Nous vous remercions pour votre notation !Belle journée !

6/10 Okay

Detek

Travelled with partner
Liked: Cleanliness, staff & service
Nice view of the rugby pitch
Stayed 1 night in Jul 2023
Response from Lawryn, Receptionist on 5 Aug 2023
Hello,Thank you for your rating!See you soon!

10/10 Excellent

Trevor

Stayed 1 night in Jun 2023
Response from Lawryn, Réceptionniste on 18 Jul 2023
Bonjour,Nous vous remercions pour votre note !A très bientôt à l'hôtel IBIS ROUEN CENTRE RIVE GAUCHE MERMOZ

10/10 Excellent

Jonathan, Doral

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Response from Fanny P - Adjointe de direction on 29 Dec 2022
Cher Jonathan,Nous vous remercions pour votre note et espérons vous recevoir de nouveau très bientôt.Bien cordialement

10/10 Excellent

John

Stayed 1 night in Dec 2022
Response from Fanny P - Deputy Manager on 11 Dec 2022
Dear JohnWe thank you for your positive feedback and hope to see you back soon in our hotel.Best regards

2/10 Terrible

miloudi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty.
Stayed 3 nights in Sep 2022
Response from Fanny P - Adjointe de direction on 6 Oct 2022
Cher Monsieur,Nous vous remercions pour votre note. Nous sommes navrés que votre séjour ne vous a pas donné entière satisfaction et espérons vous recevoir de nouveau pour vous faire partager une meilleure expérience.Bien cordialement

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Fanny P - Adjointe de direction on 28 Sept 2022
Chère Jana,Nous vous remercions pour votre note et espérons vous recevoir de nouveau très prochainement.Bien cordialement

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling to Spain
Very convenient. Excellent staff. Food was very nice. Only one small thing let it down and that was the quality of the pillows, which were very thin. I would still stay here again.
Stayed 1 night in Sep 2022
Response from Fanny P - Deputy Manager on 28 Sept 2022
Dear Christine,Thank you for your comments. We are thrilled to read that your have enjoyed you stay with us and hope to see you back in the near future.Best regard

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Restaurant closed on arrival. Bar closes too early.
Stayed 1 night in Sep 2022
Response from Fanny P - Deputy Manager on 28 Sept 2022
Dear Chris,Thank you for sharing your comments after your stay in our hotel.Our restaurant is open from Monday to Thursday from 6.45PM to 9.15PM and our bar is open until 10PM. We are looking forward to welcoming you again.Best regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Fanny P - Adjointe de direction on 28 Sept 2022
Chère Martine,Nous vous remercions pour votre note et espérons vous recevoir de nouveau très prochainement.Bien cordialement

10/10 Excellent

Matthew

Stayed 1 night in Jul 2022
Response from Fanny P - Deputy Manager on 5 Aug 2022
Dear Matthew, Thank you for your note. Best regards

10/10 Excellent

Ron

Stayed 1 night in Jul 2022
Response from Fanny P - Adjointe de direction on 5 Aug 2022
Cher Ron, Merci pour votre note. Au plaisir de vous recevoir de nouveau Bien cordialement

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel.
Room was clean and modern. The shower was excellent and clean towels every day. The room could benefit from draws or shelves to unpack in to as there were only 5 hangers for clothes. We ate in the restaurant on the first evening and the food was good. The bar shut quite early so having returned to the hotel in the evening it was a little disappointing not to be able to drink a cold beer. (Day time temperature was very high 30's) Location is a little way out of Rouen but if you don't mind a little walk it was quite simple to get to the centre.
Stayed 4 nights in Jul 2022
Response from Fanny P - Deputy Manager on 5 Aug 2022
Dear John, Thank you for sharing your review about your last journey in our hotel. We are glad to read that you have enjoyed your stay with us. We take note about your comments on the early closure of the bar. We are looking forward to welcoming you again very soon. Best regards.

8/10 Good

Ruth

Stayed 1 night in Jun 2022
Response from Fanny P - Adjointe de direction on 5 Aug 2022
Chère Ruth, Merci pour votre note Au plaisir de vous recevoir de nouveau Bien cordialement

10/10 Excellent

Katie

Stayed 1 night in Jun 2022
Response from Fanny P - Adjointe de direction on 5 Aug 2022
Chère Katie, Merci pour votre note Au plaisir de vous recevoir de nouveau Bien cordialement

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, almost new, way above expectations
My last Campanile stay was over 25 years ago, I didn't have high hopes, expecting an Ibis Budget at best. This was way better than a regular Ibis, spacious and spotless and well kept. Bottles of water on check-in was a nice touch. The one thing that lets it down is the mattress which felt a bit cheap, everything else was excellent. Location is walkable to the city, 30 minutes to the far side of it - or there's a bus if you time it right. I'd definitely stay again.
Stayed 1 night in Apr 2022
Response from Fanny P - Adjointe de direction on 17 May 2022
Dear Kenton, Thank you for your comments following your stay at the Hotel Campanile Rouen Mermoz. Thank you for your glowing comments, they help make us proud and improve on a daily basis. We are very happy that the quality of service gave you complete satisfaction. We hope to have the pleasure of welcoming you very soon among us. Best regards Fanny P - Assistant Manager

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Fanny P - Adjointe de direction on 17 May 2022
Cher Sebastian, Nous vous remercions pour votre note. En espérant vous revoir très prochainement. Cordialement Fanny P. Adjointe de direction

8/10 Good

The

Liked: Staff & service, room comfort
Rouen stay.
Fine, but a strange smell when we arrived. Left window open. Bit of a walk to the centre of Rouen. But Pauls bakery 100m from hotel. Great for Breakfast. Petrol station next to it! Great view of Rouen Lambs rugby club pitch. Unfortunately no match on the weekend we were there! Would stop again.
Stayed 2 nights in Apr 2022
Response from Fanny P - Adjointe de direction on 17 May 2022
Dear Client Thank you for sharing your comments about your recent stay in our hotel. We are happy to read that it met your expectations. We are looking forward to welcoming you again very soon. Best regards. Fanny P - Assistant Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Fanny P - Adjointe de direction on 17 May 2022
Chère Sharon, Nous vous remercions pour votre note. En espérant vous revoir très prochainement. Cordialement Fanny P. Adjointe de direction

10/10 Excellent

Stina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Fanny P - Adjointe de direction on 17 May 2022
Chers clients, Nous vous remercions pour votre note. En espérant vous revoir très prochainement. Cordialement Fanny P. Adjointe de direction

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with underground parking. Nice and pleasant for weekend trips
Stayed 2 nights in Apr 2022
Response from Fanny P - Adjointe de direction on 17 May 2022
Dear Ethan We would like to thank you for your comments about your recent stay at the Campanile Rouen Mermoz. We are happy to read that you have appreciated your stay among us. We are looking forward to welcoming you again very soon. Best regards Fanny P - Assistant Manager

6/10 Okay

Gloria

Liked: Cleanliness, property conditions & facilities, room comfort
Needs attention to details.
Comfortable rooms. Little maintenance issues. Loose tap. Loose toilet seat. Loose soap dispenser. Chip in my plate for dinner.
Stayed 1 night in Jan 2022
Response from Campanile Rouen Mermoz on 12 Jan 2022
Dear Gloria, Thank you for taking the time to post a review regarding your stay at the Hotel Campanile Rouen Mermoz. We are pleased to know that you enjoyed your room. The reception is at your disposal 24h/24, next time do not hesitate to ask us for any issue. We could have offered you another room. We hope to welcome you back in the near future. Best regards, Pauline B. Manager

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find exactly what we needed
Great hotel and great service very modern and very convenient
Stayed 1 night in Dec 2021
Response from Raphaël D. on 27 Dec 2021
Dear Customer, Thank you for taking the time to share your experience at Campanile de Rouen Mermoz. We believe that our establishment has been able to meet your expectations. cordially

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hôtel Campanile Rouen Mermoz on 27 Sept 2021
Cher client, Nous vous remercions pour votre retour d'expérience suite à votre récent séjour à l'Hôtel Campanile Rouen Mermoz. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour. Nous espérons vous revoir très bientôt, Cordialement, Pauline B. Responsable de site

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hotel
Staff were friendly and helpful The room was clean The area wasn’t wonderful but in the way city outskirts tend to be
Stayed 1 night in Jul 2021
Response from Campanile Rouen Mermoz on 26 Jul 2021
Dear Victoria, We very much appreciate your comments regarding your stay at the Hotel Campanile Rouen Mermoz. We were delighted to read you enjoyed your visit of our hotel and that find our staff very helpful. Thank you again for sharing your experience and we really do hope to welcome you back in the near future. Best regards, Pauline B Responsable de site

8/10 Good

JEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Campanile Rouen mermoz on 12 Oct 2020
Cher Jen, Merci pour votre avoir pris le temps de donner votre avis. Nous sommes ravis de constater que vous avez apprécié votre séjour. Nous espérons avoir l'occasion de vous accueillir à nouveau. Cordialement, Pauline B. Responsable de site

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Campanile Rouen mermoz on 12 Oct 2020
Cher Geoffrey, Merci pour votre commentaire suite à votre récent séjour à l'Hôtel Campanile Rouen Mermoz. Nous sommes ravis de constater que vous avez apprécié votre séjour. Nous espérons avoir l'occasion de vous accueillir à nouveau. Cordialement, Pauline B. Adjointe de Direction

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncompromising
Campanile stuck their guns and would not allow us to postpone our booking when quarantine restrictions were imposed. No problem, I shall stick to my guns and never ever use them again.
Stayed 1 night in Aug 2020
Response from Campanile Rouen Mermoz on 6 Oct 2020
Dear Peter, Thank you for your comment. I have already answered to your problem and I stay at your disposal to understand and better respond to your problem. I am truly sorry if there was a misunderstanding within the management of your reservation. I invite you to send me an email to manager.rouen.mermoz@campanile.fr in order to find a solution. Best regards, Pauline B. Manager

6/10 Okay

STEPHEN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good cheap place for stopover
Parking was a challenge as had to check-in to find out where we could park securely. They could just email to let you know in advance. Room was good except a bad drain stink. I suspect we were just unlucky. It is literally above rugby pitch, so likely more challenging to park! Recommend you ring up and get secured parking in advance. Finally, about 25 minutes stroll into the old centre, across the river.
Stayed 1 night in Aug 2020
Response from Antoine on 20 Aug 2020
Dear Stephen, Thank you for your staying in our hotel. Indeed, we have a private and safe carpark. (3€ per night). We explain during the check-in how to go to the carpark. We have a little map if you need. We have a good feed back about the stadium. By bus the old centre is at 10 minuts. You can go to the center by walk, you just have to follow the seine. Best regard,

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal if you like additional services
Very clean, modern hotel. There was a slight issue with the air con which meant we had to open the very large windows - at first this was an ideal solution, however shortly after a cacophony of car horns beeping at the prostitutes on the street outside the hotel kept us awake into the early hours. This is a shame as it has the potential of being a great city hotel.
Stayed 1 night in Jul 2020
Response from Campanile Rouen mermoz on 14 Aug 2020
Dear Vanessa, Thank you for taking the time to post a review of the hotel Campanile Rouen Mermoz. We were delighted to read that you globally enjoyed your visit of our hotel. The reception is at your disposal 24 hours a day, 7 days a week, next time please do not hesitate to ask us for any issues. We could have offered you another room or just checked your room’s ventilation system. For the people you consider undesirable near the hotel, this is the responsibility of the authorities. We hope we get the chance to welcome you back again in the near future. Best regards, Pauline Manager

6/10 Okay

Rich, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on last day of July - staff are very friendly, location is excellent for city centre, breakfast is plentiful and full of variety and parking easy. However, if you get a room on the main road side be prepared for a disturbed nights sleep.
Stayed 1 night in Jul 2020
Response from Campanile Rouen mermoz on 14 Aug 2020
Dear Rich, Thank you for taking the time to tell us about your experience. We were delighted to read you enjoyed your visit of our hotel and that you find our staff very friendly. However, we are sorry to hear that noise pollution has slightly disrupted your stay with us. Thank you again, and we hope to seeing you back very soon. Best regards, Pauline B. Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good All Rounder
Just stayed for one night,but the hotel was very clean and comfortable,masks worn by all and sanitiser where needed.staff friendly and helpful and pleasing buffet breakfast.
Stayed 1 night in Jul 2020
Response from Campanile Rouen mermoz on 31 Jul 2020
Dear Jill, Thank you very much for your very kind feedback and we do hope to welcome you back soon for another enjoyable stay. Best regards, Pauline B. Manager

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Campanile Rouen mermoz on 22 Jul 2020
Cher Rod, Merci d'avoir pris le temps de donner votre avis suite à votre récent séjour à l'hôtel Campanile Rouen Mermoz. Nous vous remercions également pour votre recommandation et serions très heureux de vous accueillir à nouveau à Rouen. Excellente journée à vous, Cordialement, Pauline Adjointe de Direction

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice one nighter
On the whole this is a good place to stop for a night. I booked it due to its price, location (walking distance to the centre) and safe free parking. The hotel it modern, clean and the staff are courteous. It is about a 25 minute easy pace walk into the city along the river Seine, however there is a bus service nearby. The rooms on the back of the hotel look onto the Rouen Rugby stadium which is fantastic, if you like rugby, sporting atmosphere and crowd noise. However it was quiet during the post lockdown period. Breakfast wasn’t included but we opted in st check in; it was exactly what we expected with a continental breakfast. It was sufficient for our needs. The only negatives were In the Hotel.com filter I selected “free parking” to avoid crazy overnight charges, as this stay was on a budget; however we were told there was a fee for secure hotel parking, albeit €3, it was slightly annoying that this options on the web page had been ignored. The other niggles, which wouldn’t put be off staying again were that there were only one really soft pillow person (who goes down to reception to complain) and that 2 of the 3 downlight spotlights in the bathroom didn’t work. Trivial maybe but just at matter of housekeeping viligance. So if you’re passing through Rouen looking for somewhere to rest your head (on the one pillow) then it’s a good budget option.
Stayed 1 night in Jul 2020
Response from Campanile Rouen mermoz on 31 Jul 2020
Dear Ron, Thank you so much for taking the time to post a review of the hotel Campanile Rouen Mermoz. We are really pleased to see that you globally enjoyed your time with us. The feedback that we are provided with by guests is what makes us learn and grown to become a better hotel.Your review will be used as a training tool in order to improve the service that we provide. However, the hotels.com website indicates in the conditions of use, the optional additional services in particular the price of our parking. Also there is a small green tab on the hotels.com website indicating free parking, however if you clicked on this tab you will see that our parking is charged. We can understand your dissatisfaction but unfortunately hotels.com does not allow us to do otherwise We really do hope to welcome you back to the hotel in the near future. Best regards, Pauline B. Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop.
Perfect overnight travelling stop. Short walk to nice square with may food and drinks places
Stayed 1 night in Jul 2020
Response from Campanile Rouen mermoz on 22 Jul 2020
Dear Peter, Thank you for sharing your positive feedback with us. It is pleasing to hear that you enjoyed all aspects of your stay. The team will be delighted to know they have assisted in making this possible and so we look forward to welcome you back for your next visit. Best regards, Pauline Manager

8/10 Good

António

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IN MEMORY
Stayed 1 night in Feb 2020
Response from Antoine on 4 Mar 2020
Dear Antonio, Thank you for your stay, it was a pleasure to welcome you. We hope to see you again soon. Best regard,

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine stay
Easy access by car. Good location. Average food
Stayed 2 nights in Feb 2020
Response from Antoine on 10 Feb 2020
Dear Kim, Thank you for your feed back. Our safety and private carpark is 3€ pers night or free if you take your diner in our restaurant. We hope to see you again soon, Antoine

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Friendly staff, great hotel, excellent services.
Stayed 1 night in Jan 2020
Response from Antoine on 9 Jan 2020
Dear Jayne, Thank for your comment. It's was a pleasure to welcome you. We wish you a happy new year !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location though check where the garage entrance is. Super, spacious rooms and really friendly staff. Views from the front towards the river and the lifting bridge, those at the rear overlook the rugby grounds, sadly no match on when we visited.
Stayed 1 night in Dec 2019
Response from Antoine on 9 Jan 2020
Dear Customer, Thank you for your nice comment. For us, it's very important to welcome the customer in the best possible way. We hope to see you again in 2020 during a match maybe ? Best regard,

6/10 Okay

Verified traveller

Liked: Staff & service
The reception staff good Room good Food not very good
Stayed 2 nights in Dec 2019
Response from Antoine on 25 Dec 2019
Dear Customer, We thank you for your feedback as well as for your comment about our team. We apologize if our restaurant has not lived up to your expectations. Our Chef offers home cooking from our local producers. We wish you a pleasant Christmas, La réception - Antoine

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Laurette G. on 28 Nov 2019
Cher client, Merci d'avoir séjourné dans notre hôtel Campanile Nouvelle Génération ! Nous sommes absolument ravis de savoir que vous avez passé un excellent séjour, nous vous remercions pour cette note, à bientôt

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Laurette G. on 21 Nov 2019
Cher Ray, Merci d'avoir choisi notre Campanile Nouvelle Génération pour votre séjour à Rouen ! Nous sommes heureux de constater que vous avez passé un excellent moment parmi nous, et nous vous remercions sincèrement pour cette note que vous nous avez attribué, Dans l'attente d'avoir le plaisir de vous accueillir de nouveau,

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and well located
Very nice modern hotel, 3 stops away from centre on local bus (10 min walk away). Friendly staff and a good parking garage. Be VERY careful coming off the roundabout as it's really busy!
Stayed 1 night in Oct 2019
Response from Laurette G. on 27 Oct 2019
Dear Peter, Thank you for this review. We are glad to hear you spent an excellent stay with us and you enjoyed our welcoming staff as well as our free and secure car park with direct access to our hotel. Indeed, we are close to the city center by bus or by walk. Looking forwards to welcome you again,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for exploring Rouen and very clean . Fantastic facilities for rugby training . Easy and safe private parking . Good laid back restaurant with excellent breakfast .
Stayed 1 night in Oct 2019
Response from Laurette G. on 7 Oct 2019
Deat customer, Thank you for this review. We are happy to know you enjoyed your stay with us and you appreciated our location close to Rouen as well as our free and secure car park. Indeed, we have a restaurant inside our hotel where our Chef and his team works fresh and local products to guarantee the quality of our meals, Looking forwards to welcome you again,

6/10 Okay

Dolores

Too far from old town unless you take a tram. Dominated by sports teams who just overwhelm the breakfast buffet. Beds uncomfortable and not a nice section of town. Staff at front desk acted like they were doing you a favor. Find another hotel if you can.
Stayed 2 nights in Sep 2019
Response from Laurette G. on 28 Sept 2019
Dear customer, Thank you for this review about our hotel. Concerning the problems you encountered, we are sincerely sorry. Our hotel is located at the gates of Rouen and you can reach the city center in 20minutes by walk or 10minutes by bus (close to the hotel). Like you mentionned, we had a sport group adn they took the breakfast but we have two persons to restock it. Regarding our bedding, we usually have good feedback but we are sorry if you did not like it. We stay at your disposal,

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good walking distance to Old Town, friendly staff
Stayed 2 nights in Sep 2019
Response from Laurette G. on 28 Sept 2019
Dear customer, Many thanks for this kind review. We are happy to learn you spent a nice stay with us and you highly appreciated our location as well as our helpful and friendly staff. Looking forwards to welcome you another time,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure free parking once I found way in. On edge of town overlooking rugby pitch with balcony running all along side of hotel.
Stayed 1 night in Sep 2019
Response from Laurette G. on 21 Sept 2019
Dear customer, Thank you for this review. We are happy to know you enjoyed your stay in our hotel and you appreciated our free and secure car park as well as your room view on the rugby field. Looking forwards to welcome you later,