Monastery of Rueda

I have stayed at this hotel frequently as I have family living close by. On this occasion I had brought my car from England and the excellent staff arranged access to a secure underground car park very close by. When the technology of the check in system at the car park confused me Lucia from reception took the trouble to come to the car park to assist me… amazing guest care on her part. On the Sunday evening Tsueh guided me to a local store that was open the Sunday for me to get a few essentials. I phoned Marlos on reception whist I was still in the UK and he helped arrange my place at the underground car park. All three members of the reception staff were absolutely amazing ! As were the chamber maid ladies. This hotel is a total pleasure to stay in. R. Villagrasa

Staff were so friendly! The hotel was amazing the pool especially! Needs improvement on updating the carpets in the hotel but I would still stay here again! A bit out of the way from the city centre but close to transport routes to the city! I enjoyed my stay!

Great value and nice apartment not far from everything. Host was friendly and helpful. I would definitely start there again. Note my apartment was in the annex without an elevator which could be a problem for some people