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Franklyn D. Resort & Spa

4.0 star property
Poolside relaxation and aromatherapy treatments help travelers shed their worries at this resort where the island atmosphere creates a peaceful escape

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Travelers soak up the sun at Franklyn D. Resort & Spa - All Inclusive, where ocean views complement modern comforts. The beachfront property features four outdoor pools for lounging, spa treatments for rejuvenation, and evening entertainment with live shows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers airport shuttle service from Sangster International Airport (MBJ) only.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Franklyn D. Resort & Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Franklyn D. Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Franklyn D. Resort & Spa?

Self-parking is free at this property.

What time is check-in at Franklyn D. Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Franklyn D. Resort & Spa?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Does Franklyn D. Resort & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Franklyn D. Resort & Spa?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Franklyn D. Resort & Spa located?

Located in Runaway Bay, this beachfront hotel is in the entertainment district and within a 10-minute walk of Ocean View Beach and Cardiff Hall Beach. Runaway Bay Beach and Flavours Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Location

9.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 242 out of 446 reviews
Rating 8 - Good. 112 out of 446 reviews
Rating 6 - Okay. 55 out of 446 reviews
Rating 4 - Poor. 24 out of 446 reviews
Rating 2 - Terrible. 13 out of 446 reviews

Reviews

Verified

10/10 Excellent

Kamisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere and the people were friendly. I would stay again!
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The resort was very damaged from previous hurricanes, and it was disappointing how un tidied up it still was. Staff were lovely, friendly and helpful. The rooms/apartments themselves were great and no complaints. The lack of restaurants , spa area and access to a nice beach were very disappointing.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Loved the over all vibe of the place. Great place for family's with children.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel at one time was top of the line. The very best. But now it’s old and tired. The hurricane that happened last year did alot of damage and repairs are slow in bringing this property back to its glory days. Little things caught my attention like new matts for the lounge chairs existing ones old and they smelled. Broken lounges, Beach was small and rocky hard to get into ocean to swim. One night of entertainment and literally nothing to for senior adults. Food was good limited variety but good. Rooms were clean and staff friendly and would go out of their way to make you comfortable. Overall I would not recommend this place until improvements have been made.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Stacy Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked during their off season, so I had pretty much the entire resort to myself. Yet the staff still gave full service. Everyone was quite friendly and helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, amenities, property conditions & facilities
Starting from the receptionist…very nice & informative! The staff overall were super friendly & helpful. Every single day, didn’t matter the time, they were there to help. The rooms were clean & filled with utilities, from plates to cups to water bottles and milk. If you needed extra, they assisted & provided you with anything and everything. Even without asking you, they made sure you had things! Just would like to shout out our nanny Kerina that was assigned to us. She was always with a smile & very helpful. Even though our kids were so glued on to us, Kerina was around to help out. I would also like to shout out the manager (I forgot her name), she was so kind to take me to the supermarket to buy my baby formula. Overall, I had a great time and experience at the FDR. Would highly recommend if you have kids.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, staff & service
Very peaceful, kind and attentive staff.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
The staff, the staff, the staff. The Nannies were wonderful, the entire dining staff was great, and although the property needs some upgrades it is lovely. This was my son’s (13 yr old) favorite of many travel trips
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time, the staff truly treats you like family. The food was delicious, we have nothing but good things to say about our stay.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Lilly

Liked: Staff & service
Love the staff and the service of this resort.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
This is truly a family-friendly resort. The staff members are very welcoming, attentive, patient, and kind. The grounds of this beachfront property are beautiful. The suites are spacious and comfortable. The food was delicious and the chef considered my dietary restrictions. Every meal was a treat. I wasn't expecting a Thanksgiving Day dinner and was pleasantly surprised. The food, music, decor, and family atmosphere at the Thanksgiving Day dinner were wonderful. There are daily activities for all age groups. I enjoyed sitting on my suite's balcony looking at the ocean and listening to the waves. My son worked out in the gym. It was a great vacation experience.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was very accommodating.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with nannies! The only time I have had a vacation with little kids that was actually a vacation. We will definitely be back
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nadisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the family setting and the staff was wonderful and polite it was a great all around experience
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my son 5th Birthday which he enjoyed. The staff were amazing very kind. Our nanny Ms.P was the best. Definitely would return.
Stayed 3 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a peaceful restful stay

Lovely boutique hotel with family friendly service. Beach on property is not the best for swimming but great beaches are literally next door. Food and service is great, with rooms/suites conveniently fitted with small fridge and microwave. Furniture could use some updates. Nanny service and activities for kids is a big plus.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

ihab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet family oriented resort. Friendly staff. 5 star Allinclusive dining. Just a piece of paradise.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Dennis George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are receptive , kind and friendly! Best customer service I had ever received!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as kid-friendly and safe for them as advertised. Staff made it such a pleasure.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Amiyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the vacation we needed. Staff was attentive and accommodating. Nanny service spectacular! We will be returning.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our nanny Deborah was amazing, she kids loved her. The owner is such a kind, down to earth person. The staff were incredible, they made us feel welcome and were so sweet with our kids. The food was delicious. It's a perfect destination if you are travelling with young children and although the property is quite outdated (but very clean), we would love to come back.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a beautiful way to see the island for the first time. Lovely surroundings showing you the beauty and natural land of Jamaica. Staff is beyond wonderful helpful and very friendly. This is a kid friendly resort with nannies on the property to tend to those who have families and will give you an authentic Jamaican experience.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Soriya Maria

Liked: Cleanliness, staff & service, amenities
Staff is friendly caring going above and beyond their duties.
Stayed 6 nights in Feb 2024
Verified

6/10 Okay

Michael J

Liked: Cleanliness, staff & service
Property needs severe updating. Staff and food/drink were amazing. Owner is amazing but hotel needs a revamp
Stayed 6 nights in Mar 2024