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Reviews of Motel 6 Sacramento, CA - Downtown

2 out of 5
Motel 6 Sacramento, CA - Downtown
1415 30th St, Sacramento, CA

Reviews

6.2
Rating 10 - Excellent. 213 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 154 out of 1001 reviews" "
Rating 2 - Terrible. 233 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yehuda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smashed up rooms and very scary people around
Stayed 1 night in Mar 2023

2/10 Terrible

Lucy

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The font office accommodate my request for bottom room. But I will have to wait 2hr over the chech-in time. I was ok but it took over 3hrs...ugh!! Room cleaner was lazy, I told her that the sheets was dirty and she says the morning cleaners change sheets, she clean room. I just had to stay last minute for 1 night so I dealt with it. Would not recommend.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Less noise, I was a guest for a week. No cleaning service the entire stay
Stayed 4 nights in Apr 2024

10/10 Excellent

PROLAY

nice
Stayed 4 nights in Apr 2024

2/10 Terrible

Ellen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room smelled like old fish because in the fridge there was a fish and its smells terrible.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Ellen,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Alejandro Acevedo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean. Smelled an exaggerated amount of cigarette smell in the room. A lot of homeless people hang around the motel. People walking through the halls at all times
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Alejandro Acevedo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much except no deposit is nice
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Myles

Liked: Amenities
Security
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ridge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches. Washing machines out of service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Ridge,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Tiffanie sylve

Disliked: Amenities
It would be nice to have at least one or the other inside of the rooms: Microwave/refrigerator . I prefer a microwave.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Tiffanie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6

6/10 Okay

Monique, Sacramento

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Monique, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Rochele

Stayed 1 night in Mar 2024

2/10 Terrible

Jon, Red bluff

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The photos look nice, Brandon at the front desk was cool. Random people walking around/through the property. We drive around the block and homeless and garbage was all over the steps of the same hotel on the rear of the property on Alhambra and N st. Would not bring your family here!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Jon,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, amenities
Chrcking in was a hassle because my card had no chip they couldn't take it and i had to go get cash for my room plus the front staff was not very nice he didn't even apologize to me for the inconvenience with the card situation and the room has no microwave and the room was very untidy.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Grace,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Myles

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Myles,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Hasan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drugs being done all around outside property, prostitutes, noisy, no fridge or microwave, rude disrespectful staff. Won't return. Called a Lyft and even they wouldn't pick me up from unsafe environment.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Rocio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Rocio, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Angella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel rooms are real nice and clean and updated. Very cute. What I didn’t like was we only had a thin blanket and sheet. No comforter. It was quite loud all night. Between cars coming in booming their music to people up all hours of the night talking outside loudly. Some noise is to be expected since motel is by busy streets and freeway. Nice having IHOP across the street
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Angella,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Salma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 14 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

JERALD

Liked: Amenities
daniel...very friendly, efficient server
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Jerald,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Eudora

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This was an emergency trip. My daughter was in the Sacramento hospital. I was exhausted when I arrived at the front desk. It felt like I was bothering the woman. However, she may have been tired, and/or I may have taken it wrong. After all, I was extremely tired, worried and in pain. That has to be taken into account. This hotel definitely had signs of wear and tear. It also appeared that the doors may have been broken, though a new lock had been installed. There really were no amenities. There was no refrigerator. Though there was soap, there was no shampoo. There was no ice bucket. There were no actual drawers, just cubby holes. The remote was taped up multiple times with packing tape. But the thing that bothered me most was the bed. It didn't have a bedspread. There was a sheet on top instead. Inside the bed, instead of two sheets, there was only one sheet and a blanket. The second sheet was on top of the blanket. I have never seen that before. It made me wonder how many people slept there without the blanket being washed. If it's going to be next to various bodies, it should be washed after each customer. Perhaps it is. I had no way of knowing. I did not feel in danger there, but I will not return.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Eudora, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All my channels on my television wasn't working it was going in and out so I couldn't really watch TV like that and my heater don't get hot like that either so it was not a good state for me
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Ricky,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Kay

Stayed 1 night in Jan 2024

10/10 Excellent

Alvernaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricky

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Love it....
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Ricky,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Selina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prostitution, drug dealing, unsafe, smelled of cigarette smoke in non smoking room. Cigarette burns on bedspread. Dirty floors, dirty towels, screaming, and tire screehing at night. Holes in the wall and the front door was kicked in prior to my stay and did not close fully. I left asap as soon as the sun came up. Locals told me this is where they house homeless. Never stay here.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

8/10 Good

Barbara

Stayed 1 night in Jan 2024

10/10 Excellent

Lasharita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Midtown Sacramento
Had a very clean room
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Chrystal

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We felt unsafe at the property die to people knocking on our door throughout the night. Those who go there, I know cannot be controlled, the quality of the room was definitely fornthe price we got, bed was uncomfortable, we slept over the blanket. The ac kept running hot and turing off, malfunctioned a bunch of times, the shower was alright though. But the worst was when my sister got attacked by some kinda bug thag left welts all over her hand. The pattern was bed bug like but it also looked like bunch of spider bites. We wished we slept in our car at a rest stop outside of sac like the night before. We felt safer and slept better there plus hey no bug attacks and was free. Total waste of our time and money which was limited due to our trip. But the staff was polite, just who ever owns the motel is who I blame.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time around, the room was the worst I've ever gotten here. It was in the back of the hotel, loud music all night from both rooms next to me. Strangers knocking on my door throughout the night. Took forever to check in. Check in lady not the friendliest. Sheets had cigarette burns, TV did not work. Heater didn't work, couple outlets were out of order.
Stayed 5 nights in Dec 2023
Response from Nancy Y. on 17 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

trevias

Stayed 11 nights in Dec 2023

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, property conditions & facilities
easy to order
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Jerald,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to a grocery store and fast food and door dash will deliver
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi AlexanderThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Kaitlyn

Stayed 1 night in Dec 2023

8/10 Good

Rafael

Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff is nice
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi RachelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
always have a reservation don't need a deposit
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hey Rachel, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Fong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

steven

Disliked: Cleanliness, property conditions & facilities
If you enjoy doped up hookers,& homeless,ever where you turn ,thin that's the hotel for you.P.S. maids were nice especially the maid with a smile,that seemed Tobe surgically implanted on her face guys in the office were nice to.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Steven,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Elohim

Travelled with partner
Liked: Cleanliness, staff & service
Quite
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Rajnesh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have room
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hi Rajnesh, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Jose de jesus

Business traveller
Liked: Staff & service
Motel six is just a bed to go to sleep. Homeless around the motel. But they do provide security at night.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Jose, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Roger

Disliked: Staff & service
Disappointing
Stayed 1 night in Dec 2023

4/10 Poor

elizabeth

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Close to transportation and downtown. Food within walking distance.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Elizabeth, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Jon

Stayed 2 nights in Dec 2023

2/10 Terrible

Randy

Stayed 1 night in Dec 2023

6/10 Okay

Gilbert

Disliked: Property conditions & facilities
No bathtub parking away from room
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Gilbert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Ricky

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of freeway noise and I didn't feel safe with so many vagrants hanging around.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 13 Dec 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6