Shared kitchen
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Reviews of WHOLE Family - Barrette - back - Hostel

1.5 out of 5
WHOLE Family - Barrette - back - Hostel
337 Barrette Ave, Sacramento, CA

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

4.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pedro

Liked: Staff & service, amenities, property conditions & facilities
My roommate very rude
Stayed 6 nights in Apr 2022

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely not as advertised. There was no off street parking options. There was no parking on the street as the area was crowded. There was no laundry as the machines were broken. Owner was a black hole and never responded to anything at all either before during or after the booking. Absolutely do not recommend.
Stayed 2 nights in Feb 2022

2/10 Terrible

Lena

Stayed 1 night in Feb 2022
Response from WHOLE Family on 28 Feb 2022
Hi Lana, I'm so sorry you had such a bad experience! You noted about not having a door with a lock on your room, but you did book a shared space and not a private room. We do have locks on some of our private rooms, but for safety, we do not keep door nor locks on shared spaces. We look forward to discussing this further, and if not, we hope you have safe travels!