The Wai

3.0 star property
Travelers can count on The Wai's round-the-clock front desk service, convenient luggage storage, and thoughtful amenities that make every stay hassle-free

Choose dates to view prices

The Wai offers a practical travel experience with buffet breakfast and airport shuttle service. Guests connect to WiFi in common areas while multilingual staff assists with any needs. Luggage storage adds convenience for early arrivals or late departures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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About this property

The Wai

  • Property highlights
  • The Wai provides amenities, such as a hair salon and dry cleaning/laundry services. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • Buffet breakfast (surcharge), a free local area shuttle and a 24-hour front desk
    • Luggage storage, a lift and multilingual staff
    • A front desk safe
  • Room features
  • All guest rooms at The Wai boast thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free bottled water.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • 32-inch flat-screen TVs with cable channels
    • Fridges, electric kettles and daily housekeeping

Similar properties

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 21 August 2024 to 20 August 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 120 for adults and from THB 100 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: THB 1200 (one-way), (from 4 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is The Wai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Wai?

Limited spots are available. There is free parking nearby.

What time is check-in at The Wai?

Check-in start time: 7:00 AM; check-in end time: anytime.

What time is check-out at The Wai?

Checkout is at noon.

Does The Wai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 1200 per vehicle applies.

Where is The Wai located?

Situated in Sadao, this hotel is 1 mi (1.7 km) from Sadao Customs House and within 9 miles (15 km) of Muang Sadao Municipal Public Park and Sadao Hospital. Universiti Utara Malaysia is 10.2 mi (16.4 km) away.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

5.4

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

6/10 Okay

Vinayagarmoorthy

Disliked: Staff & service, property conditions & facilities
different with pink panther and staff representative must be very energetic and cheerful whenever and guest arrival.
Stayed 1 night in Apr 2024
Verified

8/10 Good

BALASUBRAMANIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms. More appropriate for kids as the walls have cartoons.
Stayed 1 night in Jun 2024
Verified

8/10 Good

BALASUBRAMANIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020