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Reviews of Kyriad Direct Mont De Marsan - St Avit

2 out of 5
Kyriad Direct Mont De Marsan - St Avit
ZA Mamoura-71 allee Mamoura, Saint-Avit, Landes

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 494 reviews" "
Rating 8 - Good. 211 out of 494 reviews" "
Rating 6 - Okay. 30 out of 494 reviews" "
Rating 4 - Poor. 9 out of 494 reviews" "
Rating 2 - Terrible. 2 out of 494 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
Easy to find. Located at entrance to a small industrial estate. Have stayed a couple of times before. Easy on site free parking. Friendly staff and quick check in. Clean, safe and relatively comfortable, just that my pillow was a bit too firm for me. Basic choice for breakfast. Lidl & Carrefour a very short drive away. All in all value for money.
Stayed 1 night in Feb 2024
Response from Kyriad Direct from Mont de Marsan on 15 Feb 2024
Good morning,Thank you very much for your very positive and detailed review.Have a nice day.Cordially.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L'Equipe du Kyriad Direct Mont de Marsan on 18 Nov 2023
Bonjour Madame,Nous sommes très heureux que votre séjour chez nous vous ait autant satisfait.En vous souhaitant un très beau weekend et au plaisir.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stop-over
Easy check in. Pleasant & friendly staff. Safe & secure free on site parking. Spacious basic room, clean & comfortable. Good selection cold buffet breakfast. Ideal for a night stop- over.
Stayed 1 night in Oct 2023
Response from L'Equipe du Kyriad Direct Mont de Marsan on 15 Oct 2023
Hello,Thank you for taking the time to leave us your review, and we are delighted that you had a pleasant stay in our hotel. We look forward to welcoming you back.Best regards,The Kyriad Direct Mont de Marsan Team

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for what we paid
Good little budget place and you get what you pay for was only one night on route to uk. could do with some tea and coffee making facilities in room and please leave extra pillows
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from L'Equipe du Kyriad Direct Mont de Marsan on 28 May 2023
Bonjour Monsieur,Nous vous remercions pour votre excellente note qui nous fait très plaisir.L'équipe vous souhaite un très beau weekend.Cordialement.

10/10 Excellent

Jean Luc

Stayed 1 night in May 2023
Response from L'Equipe du Kyriad Direct Mont de Marsan on 7 May 2023
Bonjour Monsieur,Un grand merci pour cette excellente note.Nous vous souhaitons un très beau weekend et à bientôt.Cordialement.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night stop with a very clean room & comfy bed. Value for money breakfast. Pleasant staff.
Stayed 1 night in Jan 2023
Response from L'équipe de l'hôtel Première Classe Mdm on 19 Jan 2023
Good afternoon,Thank you so much for your good message.Have a nice day.

10/10 Excellent

David

Stayed 1 night in Sep 2022
Response from L'équipe de l'hôtel Première Classe Mdm on 8 Oct 2022
Bonjour Monsieur,Nous vous remercions d'avoir pris le temps de nous avoir laissé votre avis, et sommes ravies que vous ayez apprécié votre séjour dans notre établissement.Au plaisir de vous accueillir de nouveau.Cordialement,

10/10 Excellent

Mr.David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed there before..It's just as good now as it was then. The room was excellent. Staff were very friendly, and efficient. You cannot really say more.
Stayed 1 night in Sep 2021
Response from Véronique on 6 Oct 2021
Dear Sir, Thank you very much for your comment. I am very happy that you enjoyed your stay with us. I hope that we will have the pleasure to welcome you soon. Kind regards,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly acceptable budget hotel
Typical budget hotel. Small room. Good shower. Friendly staff. Efficient air conditioning.
Stayed 1 night in Jul 2021

8/10 Good

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very calm good stay
Stayed 1 night in Mar 2020
Response from LP on 5 Jun 2020
Cher client, nous sommes ravis de vous avoir reçu dans notre hôtel, nous vous remercions de nous avoir fait partager votre opinion sur votre séjour. A très bientôt dans notre belle région, Cordialement,

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2019
Response from MV on 8 Aug 2019
Merci beaucoup , cher Client , d avoir choisi notre établissement nouvelle génération et d'avoir pris le temps de donner votre avis. A très bientôt dans notre belle région du sud ouest Cordialement

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the premiere classe
The best premiere classe in France, we would be happy to recommend it to anyone.
Stayed 1 night in Jun 2019
Response from LP on 2 Aug 2019
Bonjour, nous sommes ravis de lire votre satisfaction à travers votre commentaire et nous vous en remercions. Dans l'attente de vous recevoir à nouveau à Mont de Marsan, Très cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and basic. Good value hotel. I would stay again!
Stayed 1 night in Jan 2019
Response from LP on 10 Mar 2019
Hello, our team will be happy to welcome you back to mont de marsan. We thank you for your kind opinion. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value-friendly Reception staff-no complaints.
Stayed 1 night in Jan 2019
Response from SL on 5 Mar 2019
La satisfaction de nos clients est une priorité. L'équipe du Première Classe Mont de Marsan vous remercie.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stop, comfortable and clean
Good for a quick stop, comfortable and clean.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Antony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cheap stay but very small rooms
A very basic, budget hotel. The receptionist was polite and helpful and spoke English, although the reception closes at 9pm and so if you are intending to arrive after this you will need to inform the hotel ahead of time. The room was VERY small (there was not much space in the room aside from the beds) as was the bathroom, but it was clean. Parking was secure. The hotel was located away from the centre but in a car, it could be reached within 6-8 minutes. If you just want to spend a night in a bed before continuing your journey, and don't mind being on top of each other, this is ok. Not great, but ok.
Stayed 1 night in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Great location for us and competitively priced. Spotless and the best shower I've ever been in!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,very good conditions,close to the road,good relation price and quality,
Stayed 1 night in Aug 2018

8/10 Good

lee, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to far from the motorway
A good friendly service . The room was clean and the bed was very comfortable. Also I had an enjoyable breakfast
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great travellers hotel... comfortable room, clean washroom, hot water, slept well... what else can one say? Great value for the price
Stayed 1 night in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
Fantastic value for money. Room was comfortable and clean. Hotel on edge of industrial estate but no issues with noise whatsoever. Short drive to Mont de Marsan passing restaurants and supermarkets en route. Would definitely stay here again if in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very acceptable , good value for money. Very acceptable , good value for money
Stayed 1 night in Mar 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good stop over accommodation. Value for money.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

peter, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay !
Really impressed with reception greeting,very spacious room,especially bathroom. Nice clean,quiet hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value
This is the best Premiere Class we have used. We have stayed here on at least 8 occasions since it was built. It is far better than others in the same chain
Response from Eric on 16 Jul 2016
Cher Client, Toute l'équipe se joint à moi pour vous remercier de votre excellent ressenti lors de vos différents séjours dans notre Hôtel Premiere classe de nouvelle construction.Tout le bonheur est ,pour nous , de vous recevoir. A res bientot Bien à vous MV

10/10 Excellent

Andrew, The Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new bathrooms and king sized bed
I have stayed at a lot of Premiere Classe hotels over the years, and the one thing that was always a bug bear was the plastic bathroom. Thankfully in this New Generation hotel you now get a real bathroom. We also had a king size bed too. Now we only look for the New Generation PC hotels

8/10 Good

Patricia, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best Premiere Classe..
This is the 2nd time at this Hotel and we would return without hesitation. The room has a good sized double bed and quite comfortable although a thicker pillow or two pillows would have resulted in a better night sleep. Nice shower. Adequate breakfast. Ample parking. The Hotel is in a new Industrial area. There is a Restaurant 2 doors down.

10/10 Excellent

Alan, Co. Antrim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
VERY good value for money. Clean, comfortable and convenient. Basic hotel but very clean, very comfortable bed and excellent shower. What else do you need when travelling ?

8/10 Good

Liubov, Warsaw

Disliked: Staff & service, room comfort
BE CAREFUL, THEY ARE SCAMMING
The hotel is fine for quick stay, if you need just sleep after the long day away from the hotel. But SERVICE IS HORRIBLE! I booked 6 days stay for 6 rooms, in my reservation was written 39,60 EUR per room, but hotel refused to accept my reservation and charged me 49 EUR per room after one hour of arguing and calls to customer support of Hotels.com. In overall I paid 360 EUR (!) more just for rooms, which is ridiculous. They also charge 6.60 EUR extra per person for breakfast. DO NOT PAY for it. Breakfast is so poor, it doesn't worth this money at all. Unless you are skinny model on yogurt diet, better grab something in cafe next to it.

10/10 Excellent

Robert, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay whilst travelling to Spain. Good sized room, friendly staff, accepted our dog. Breakfast reasonable. Nearby restaurant. Quiet night. Hotel easy to find, situated near main road.

8/10 Good

Ray, Hayling Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stopover,check late entry procedure
We prebooked a room but after driving all day we arrived on a Saturday at 10.30 pm to find the car park locked and the reception had closed at 9pm with no bell. Fortunately a security guy appeared around 5 minutes later, and although he spoke no English, directed me to a machine by the gate where I had to enter our booking no, which it wouldn't accept, but did recognise my name when I entered that. But it still wouldn't let me in until I had paid the tax (about98p) with my credit card.( why this could not have been included with the original booking I don't know!) Apparently this is a standard procedure on a lot of French hotels,and it makes sense as you can just roll up without a booking and still get automated entry, however as I had not experienced this before I was not too charmed at the hassle especially as it was raining heavily. It might be a good idea to explain the procedure when making a booking. Otherwise the hotel was fine for a stopover, although a little isolated. Good secure car park was appreciated as we were towing a trailer. Coffee machine in foyer is very picky about what coins it will accept, an unnecessary inconvenience when arriving late. ( apparently the reception only closes early on weekends) Not easy to find as my satnav wouldn't recognise the address given

6/10 Okay

Robert, World Explorers.Club

Liked: Cleanliness, property conditions & facilities
Best of the Claustrophobic Hotels!
This week we stayed in 3 Premiere Classe hotels in France. This new Mont de Marsan hotel is an example of the latest version of the Premiere Class model. This unit has an elevator and an enclosed-glass door shower. All of these hotels suffer from the severe lack of space. However, since they are priced so low, they are great value-for-the-money. The breakfast, at just under five Euros, is fantastic. Their sister slightly-upscale hotel, which we are using tonight, charges double that price for the same continental breakfast.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean hotel... spacious Everything NEW!
Very friendly staff, just outside of Mont de Marsan. Very clean and spacious rooms. Only down experience was that the internet was unreliable - went in and out. Parking was free and secure, gated. Stayed here on the way to St. Jean Pied de Port.

6/10 Okay

MB104, Kyiv

Liked: Staff & service
Cheap, functional hotel.
Friendly reception. On edge of town. Business park area, with one restaurant close by. Room as expected, given relatively inexpensive rate.

8/10 Good

maryg, ottawa.Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable
staff were courteous and attentive to small details clean spacious and easy to find .

10/10 Excellent

Scott, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a one night stop
We used this hotel as a one night stop. It was perfect for what we required given budget was a consideration. Reception, air conditioning, and cleanliness were all excellent.

6/10 Okay

Stokey, Expat, Alicante

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very basic overnight, out-of-town hotel
Suitable only as one-night through-travel hotel. Clean, tidy but sparsely furnished, very basic room. No reasonable restaurant facilities found within walking distance and very little within a ten minute driving tour locally. We went to a Chinese buffet-style restaurant about 2 kilometres away and were extremely disappointed with that ! Obviously not the fault of the hotel. Good on-site parking.

8/10 Good

Stephen, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Clean functional close to motorway. Suitable for stop off on longer journey. Breakfast buffet is disappointing.

10/10 Excellent

Cindy and Graha, Runcorn, Halton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Over night stay on return from Spain great bed good staff got us extra pillows on asking. Fit for purpose next door was twice the price Had breakfast €4.50 just what you need good coffee juice, toast cereal cake good value Only negative was strong smell of smoke at entrance although no smoking hotel

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
The hotel is very good for a short stay as it is almost new and very clean. Rooms are a little small but all in all it is very good value for money.

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour
Stayed 1 night in May 2024

10/10 Excellent

Alisson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from L'Equipe du Kyriad Direct Mont de Marsan on 16 May 2024
Bonjour Madame,Nous vous remercions pour cette avis très positif.En vous souhaitant une très belle journée et au plaisir.Cordialement.

8/10 Good

Kuro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien mais c’est vraiment trop loin
Stayed 3 nights in Apr 2024
Response from L'Equipe du Kyriad Direct Mont de Marsan on 16 Apr 2024
Bonjour,Nous vous remercions pour cet avis positif.En vous souhaitant une très agréable journée.Cordialement.

10/10 Excellent

JEAN-YVES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour agréable
Stayed 1 night in Mar 2024
Response from L'Equipe du Kyriad Direct Mont de Marsan on 12 Mar 2024
Bonjour Monsieur,Toute l'équipe est ravis que votre séjour chez nous vous ait été agréable.En vous souhaitant une très belle semaine.Cordialement.

10/10 Excellent

PAVILLON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super, tout était parfait, personnel très sympathique
Stayed 1 night in Feb 2024
Response from Kyriad Direct de Mont de Marsan on 25 Feb 2024
Bonsoir Madame,C'est avec beaucoup de plaisir que nous lisons votre commentaire très élogieux.Toute l'équipe vous souhaite une très belle semaine et au plaisir.Cordialement.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très agréable. Chambre propre . Un peu de bruit extérieur . Très proche du golf
Stayed 1 night in Feb 2024
Response from Kyriad Direct de Mont de Marsan on 23 Feb 2024
Bonsoir Madame,Nous vous remercions pour ce commentaire très positif et élogieux.L'équipe vous souhaite un très beau weekend et à bientôt.Cordialement.