At Excelsior, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), luggage storage and a front desk safe
A 24-hour front desk, concierge services and a banquet hall
Smoke-free property, multilingual staff and 1 meeting room
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Excelsior have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 14.50 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
646 square feet of conference space
Meeting room
Outdoors
Terrace
Accessibility
Lift
More
2 floors
Banquet hall
Built in 1936
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Towels provided
Entertainment
LCD TV with premium satellite channels
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 14.5 per person
Nearby parking fee: EUR 14 per day (656 ft away)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Excelsior Hotel Saint-Raphael
Excelsior Saint-Raphael
Excelsior Hotel
Excelsior Saint-Raphael
Excelsior Hotel Saint-Raphael
Frequently asked questions
Is Excelsior pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
What time is check-in at Excelsior?
Check-in start time: 3 PM; check-in end time: 6 PM. After-hours check-in is not available.
What time is check-out at Excelsior?
Checkout is at 11:00 AM.
Where is Excelsior located?
Located in the heart of Saint-Raphael, this hotel is steps away from Plage du Veillat and Saint-Raphael Beach. Vieux Port de Saint-Raphael and Beau Rivage are also within 10 minutes. Saint Raphael (XSK-Saint Raphael Train Station) and Saint-Raphaƫl Valescure Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Excelsior Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.4
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 112 out of 249 reviews
10 - Excellent
112
Rating 8 - Good. 85 out of 249 reviews
8 - Good
85
Rating 6 - Okay. 39 out of 249 reviews
6 - Okay
39
Rating 4 - Poor. 10 out of 249 reviews
4 - Poor
10
Rating 2 - Terrible. 3 out of 249 reviews
2 - Terrible
3
Reviews
8/10 Good
George
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Great job by cleaning staff to clean and keep room stocked with water, fresh towels, etc.
Really liked this place which offered a restaurant on premises, right across the street you got the fair, lots of restaurants and live entertainment at night and the most important thing the beach right outside your door. Also, the fair is nearby
This was the perfect location to enjoy a catamaran tour of the area. Literally 1 min walk to dock! Great restaurant & fun to walk the beach due to fun vendors. The water & sand were beautiful! Would stay again in the future. :)
What a great location! The staff was super friendly, helpful and above and beyond. We loved this place.
We stayed two nights in four rooms. Most of our rooms did not have a shower. Just a wand attached to the bathtub to spray off. It was hard to wash off sand.
Definitely not a 4 star hotel. The AC barely worked and the hotel was very old and in bad shape.
RICHARD
Stayed 6 nights in Aug 2024
8/10 Good
George T
5 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Dowager still satisfies.
Dependable hotel that nonetheless is showing its age. No on site parking. Convenient pay parking nearby. Did not patronize restaurant this stay as experience during previous stay was not acceptable. Helpful front of house and cleaning staff.
George T
Stayed 14 nights in Mar 2023
6/10 Okay
Sohail
29 Jun 2024
Liked: Cleanliness
Propert only has bath tubs. No shower, no shower curtain. Whole bathroom becomes wet when you take shower.
Mysigt hotel vid havet med super trevlig personal men... hotellet behƶver en uppfrƤschning. Lite mƄlarfƤrg och nya mattor sƄ skulle hotellet ge en helt annan kƤnsla. Mer som ett bra 3 stjƤrnigt.
OcksƄ, att inte ha duschdraperi pƄ ett sk 4 stjƤrnigt hotel dƤr man tvƤttar bƄde sig sjƤlv och hela badrummet samtidigt Ƥr inte helt OK.
Rummen rena och frƤscha. TyvƤrr nƄgot varmt under natten.. Mycket trevlig personal. Bra frukost.
TyvƤrr kunde man inte kƶpa nƄgot snacks efter att kƶket stƤngde 21.30. Vilket drog ner det lite.
Annars Ƥr vi mycket nƶjda