- Liked: Property conditions & facilities, room comfort
- Disliked: Staff & service
The location is stunning and the hotel is of a very high standard in design and facilities. What was really disappointing was the fact that whilst boasting 3 restaurants only one was open. Arriving at 2:30pm there was nowhere for a late lunch not even a snack in the bar. The only food available was in the newly awarded Michelin star restaurant which looked the part and I'm sure it has very fine cuisine but there wasn't anything that I fancied on the menu. Neither were there any restaurants open in the village so we had nothing to eat from the morning through to the following day. For such a beautiful hotel destination it was a serious disappointment. The hotel had only just been opened the previous day for the season and was obviously not ready. If we had known we would have stayed elsewhere. That said the staff at reception were extremely welcoming and willing to help but not in a position to get us fed. I think from the reviews that this is a brilliant place for winter holidays but not for the rest of the year. Having stayed at three hotels on the way to this through France and Italy this was the most expensive and the biggest let down.