Presidential Room, Multiple Beds, Non Smoking | Beach/ocean view
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Reviews of Surfrider Resort Hotel

4 out of 5
Surfrider Resort Hotel
Brigada St. Beach Road, Chalan Kanoa, Saipan, MP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 137 reviews" "
Rating 8 - Good. 35 out of 137 reviews" "
Rating 6 - Okay. 6 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward White

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable beds in Saipan. The staff is incredible and works hard to make sure everything is perfect. You will not regret your stay. The restaurant will please any appetite.
Stayed 1 night in Apr 2024
Response from Beth on 28 Apr 2024
I am glad that you enjoyed your stay with us.Thank you again for choosing the Surfrider Hotel. We look forward to having you as our guest again in the future.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value !
Stayed 4 nights in Apr 2024
Response from Frontdesk on 21 Apr 2024
We appreciate your feedback. Thank you for choosing Saipan Surfrider Hotel, hope to see you again

10/10 Excellent

SUCKMIN

Stayed 2 nights in Feb 2024
Response from Joella on 20 Feb 2024
Thank you for rating 10. We appreciate you.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front desk staff on 20 Mar 2024
we appreciate your feedback. Thank you for choosing the Surfrider Hotel, we hope to see you again.

8/10 Good

Leonard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel needs better arrival support
Very nice hotel with a great location. Perfect for our studies of the Battle for Saipan. Customer service could have been much better—when surveying in October I noted they had a 15 passenger van. It had a huge cargo compartment that was not available to me with a Hertz van rental. We made an awkward arrival and departure with luggage piled into our van. They could have and I think should have helped us with transfers at airport which was only 10 minutes away. Only stain on an otherwise very satisfactory stay of 32 sleep nights.
Stayed 4 nights in Feb 2024
Response from front desk on 13 Feb 2024
we appreciate your feedback. Thank you for choosing the Surfrider Hotel, we hope to see you again.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with the friendliness and kindness of the ladies at the reservation desk and the housekeeping staff. They are the reason why I always booked with SurfRider Hotel.
Stayed 2 nights in Feb 2024
Response from front desk on 13 Feb 2024
we appreciate your feedback. Thank you for choosing the Surfrider Hotel, we hope to see you again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and helpful. It was close to an incredibly beautiful beach. Loved our stay!
Stayed 1 night in Jan 2024
Response from front desk on 13 Feb 2024
we appreciate your feedback. Thank you for choosing the Surfrider Hotel, we hope to see you again.

8/10 Good

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joella on 8 Jan 2024
we appreciate your honest feedback. thank you for choosing the Surfrider Hotel. we hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Joella on 8 Jan 2024
we appreciate your feedback. Thank you for choosing the Surfrider Hotel, we hope to see you again.

10/10 Excellent

Honey Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade was nice but outside the main hotel and when it rained, I got soaked. I opted to move to main hotel. The staff were all super nice and accommodating. Got to meet new manager- Mr Ahn and the front staff- Nesy, Lota and Dee were all super helpful. Tess of housekeeping was also accommodating. Thank you and looking forward to seeing everyone on our next stay.
Stayed 2 nights in Dec 2023
Response from necy on 25 Dec 2023
Happy Holidays Ms. Honey,Thank you again for staying at the Surfrider Hotel and also for giving us a good review and score.

10/10 Excellent

Namhyun

Stayed 3 nights in Dec 2023
Response from Beth on 14 Dec 2023
Hafa Adai Namhyun,Thank you for taking the time to leave us your feedback, we are delighted to your feedback. It's truly our pleasure to be of service to all of you, we will be looking forward to your next visit in the future. thank you. Best Regards,Surfrider Hotel Team.

8/10 Good

SHINWHA

Stayed 1 night in Dec 2023
Response from Beth on 14 Dec 2023
Hafa Adai Shinwha,We are delighted to your feedback, it's truly our pleasure to be of service to all of you, and we look forward to welcoming you back again in the future. thank you and happy holidays.Best Regards,Surfrider Team.

4/10 Poor

WU

Disliked: Staff & service
Stayed 4 nights in Nov 2023
Response from Joella on 7 Dec 2023
Hafa Adai Mr. WU, were sorry that our service was not to your liking. Please let us know what we need to improve on to ensure your next visit is perfect. thank you

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service
I like the proximity to the Beach, Restaurants, and Airport.
Stayed 1 night in Nov 2023
Response from Necy on 6 Nov 2023
Hafa Adai Mr. Wililiam,Thank you for choosing Surfrider Hotel Resort.We are glad that you enjoy staying with us.we are thankful for the review that you have given us.see you on your next visit.

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Necy on 24 Oct 2023
Hafa Adai Mr. Jerome,Thank you for always choosing Surfrider Resort Hotel.we are thankful for the review that you have given us.see you on your next trip.

10/10 Excellent

Jayeong

Stayed 1 night in Oct 2023
Response from Necy on 6 Oct 2023
Hafa Adai Jayeong,Thank you for choosing Surfrider Resort Hotel.hope that you enjoy your stay with us.thank you for giving a good review, and please stay at Surfrider on your next vacation to Saipan.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. Waterfront restaurant and convenient coffee shop next door. Friendly staff.
Stayed 3 nights in Sep 2023
Response from Necy on 5 Oct 2023
Hafa Adai Mr. James,Thank you for always choosing Surfrider Hotel Resort.and we are thankful for giving us a good review.see you again next time

10/10 Excellent

Honey Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lota and her team in the front always makes our stay relaxing and enjoyable. Thank you as always and look forward to staying at the hotel again on our next visit.
Stayed 2 nights in Sep 2023
Response from Necy on 4 Oct 2023
Hafa Adai Ms. Honey,thank you for always choosing Surfrider Hotel Resort.we are happy you always give us a good review & we will share this with our team.

10/10 Excellent

Joaquin, Hagatna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe.....beautiful beach and excellent dining.
Stayed 2 nights in Jul 2023
Response from Necy on 30 Jul 2023
Hafa Adai Joaquin,thank you for staying at Surfrider Resort Hotel.hope you stay at Surfrider again when you're on Saipan

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the accessibility of the Great Harvest Bakery that is next door to the Surfrider!
Stayed 7 nights in Jul 2023
Response from Necy on 30 Jul 2023
Hafa Adai Mr. James,thank you that you enjoy our Bake shop.hope to see you soon.

10/10 Excellent

Youngjun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 서비스
직원분들이 정말 친절하셨고 방도 깨끗해서 숙박하기에 좋았습니다. 다음에 사이판에 오게되면 재방문할 의사 있습니다.
Stayed 1 night in Jul 2023
Response from Beth on 16 Jul 2023
Hafa Adai Thank you for staying with us and we look forward to welcoming you again .......Best Regard,Surfrider Team

10/10 Excellent

Aliah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly, room was clean and had a very fancy feel, there was a laundry room you could use for free which was a huge plus for me and my family. The restaurant behind the hotel was absolutely delicious and there’s a cafe just several feet away. We had a great experience, and we would book again in the future.
Stayed 3 nights in Jun 2023
Response from surfrider team on 29 Jun 2023
Thank you for the comment, the surfrider hotel team reallyappreciate it, see you and your family soon on your next stay

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Property very clean and nice. The staff was very welcoming too.
Stayed 3 nights in Jun 2023
Response from necy on 28 Jun 2023
Hafa Adai Kristian,Thank you for choosing Surfrider Resort Hotel.Hope you will stay again with us on your next visit.

10/10 Excellent

Anna

Stayed 3 nights in Jun 2023
Response from Surfrider Staff on 18 Jul 2023
Hafa Adai Anna,thank you for staying at Surfrider Resort Hotel.and we are thank you also for giving us high grades.

10/10 Excellent

SEONGJUN

Stayed 3 nights in Jun 2023
Response from Necy on 23 Jun 2023
Hafa Adai Seong Jun,Thank you for choosing Surfrider Resort Hotel for your vacation destination, We also thank you for giving us a high points review.

10/10 Excellent

Allan

Stayed 4 nights in Jun 2023

10/10 Excellent

Peter Joseph San

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surfrider has great customer service from the front desk to the cleaning ladies I interacted with. Very accommodating and the location is a good central location for visitors planning to go to every part of the island.
Stayed 3 nights in Jun 2023
Response from Necy on 13 Jun 2023
Hafa Adai Mr. Peter,Thank you for choosing Surfrider Resort Hotel.we are glad that you enjoy your stay and hope on your next visit you will stay here again.

10/10 Excellent

Abigail

Stayed 1 night in May 2023
Response from Necy on 22 May 2023
Hafa Adai Abigail,thank you for choosing Surfrider Hotel Resort.and thanks also for giving us 10 points for the score, we hope that we will see you again on your next visit.

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was about only 750 feet from the beach.
Stayed 1 night in Apr 2023
Response from Necy on 30 Apr 2023
Hafa Adai Ms.Lilian,Thank you for choosing Surfrider Resort Hotel.we are glad that you enjoy your stay with us and the beach. hope to see you soon again.

8/10 Good

naoko

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. The friendliest staff I've ever seen in hotels in Saipan. However, there were glitches...the safe didn't work, and there were issues with the floor. The bathroom floor was very slippery and it took me a LONG time to adjust the temperatures of the showers. It was overall a very pleasant place to stay, because of the staff and the cleanliness.
Stayed 5 nights in Apr 2023
Response from Necy on 8 Apr 2023
Hafa Adai Ms. Naoko,Thank you for Choosing Saipan Surfrider Hotel.we also thank you for recognizing our staff. about your concern we will check and make sure everything will be fix. Hope we will see you again on your next trip.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Necy on 3 Apr 2023
Hafa Adai Mr. Todd,Thank you for Staying at Saipan Surfrider Hotel. we hope that you will stay with us again on your next visit.

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel steps from the beach, and very convenient to the airport. Our room was modern, clean, comfortable and had plenty of convenient outlets to charge all of our electronic devices. The laundry room was much appreciated - bought some detergent at the front desk for $1/pack. This was just what we needed at the end of a trip across numerous islands in Micronesia. Nice beach out back, with a lovely sunset view. The water was pretty shallow for quite a ways out. Harvest Bakery was perfect for lunch & breakfast, and we enjoyed a dinner at the Surf Club restaurant during sunset.
Stayed 1 night in Mar 2023
Response from Nancy Palacios on 29 Mar 2023
Hafa Adai Ms. Marisa,Thank you for your recent stay with us, and choosing Surfrider Resort Hotel is an honor to us. We sincerely hope you enjoyed your stay and will come back again!thank you and si yu'us ma'aseKind Regards,Nancy PalaciosSurfrider Resort Hotel

10/10 Excellent

R-Leen

Stayed 1 night in Mar 2023
Response from necy on 26 Mar 2023
Hafa Adai Ms. R-Leen,Thank you for staying at Saipan Surfrider Hotel.hope you will stay again with us on your next trip.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super customer-friendly and very welcoming personnel. Positive atmosphere.
Stayed 3 nights in Mar 2023
Response from Keith Ahn on 20 Mar 2023
Dear Mr. Jim,Your satisfaction is our pleasure. Thank you very much for staying Surfrider Resort Hotel. We look forward to serving you soon again.

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Very nice staff, clean property. Rooms outside on the balcony had metal doors and manual key locks, a little outdated and not the best with safety in mind. Expedia advertises this property as having a hot tub and they do not. Room also did not have a safety deposit box. Toilet in room kept running which was annoying.
Stayed 2 nights in Mar 2023
Response from keith Ahn on 20 Mar 2023
Dear Mr. Mathew,First of all, thank you very much for staying Surfrider Resort Hotel. also your valuable advice for the development of our hotel and thank you again for telling the truth. Our online partner, Expedia, is posting through the information we provide, and the items and descriptions posted are not false. The hot tub is located on our executive level and Governor suite and Ocean Spa. so Please we hope you stay in our hotel executive room to your satisfaction and we will try to provide better service next visiting saipan. In addition, problems with safety boxes and toilets have already been identified and dealt with through the management department. Thank you very much for your detailed explanation and praising the service of our staff.

10/10 Excellent

Andrew

Stayed 5 nights in Mar 2023
Response from Necy on 13 Mar 2023
Thank you for staying at Saipan Surfrider Hotel.

10/10 Excellent

maria

Stayed 2 nights in Mar 2023
Response from Necy on 13 Mar 2023
Thank you for staying at Saipan Surfrider Hotel.

10/10 Excellent

Claudia

Stayed 6 nights in Feb 2023
Response from necy on 14 Mar 2023
Hafa Adai,Thank you for staying at Surfrider Resort Hotel.

10/10 Excellent

Honey Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all great at Surfrider. Love staying here. The restaurant next to the beach is perfect for Saipan and Theo bakery has so much yummy home baked bread.
Stayed 1 night in Feb 2023
Response from necy on 18 Feb 2023
Hafa Adai Ms. Honey,once again thank you very much for staying with us.we will see you on your next visit.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. So convenient to stores, restaurants and local sites. Highly recommended for those who are looking for that get-a-way weekend.
Response from necy on 14 Feb 2023
Hafa Adai,thank you for staying at Surfrider Hotel Resort.we are glad that you enjoy your stay.

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2023
Response from necy on 14 Feb 2023
Hafa Adai,thank you for staying at Surfrider Hotel Resort.we are glad that you enjoy your stay.

8/10 Good

Natsuka

Stayed 3 nights in Feb 2023
Response from Keith on 10 Feb 2023
サプライヤーホテルをご利用いただきありがとうございます、今後のお客様に声援にさらに努力いたします、今後多くのご関心とご紹介お願い致します。

10/10 Excellent

Bryan

Stayed 3 nights in Jan 2023
Response from Necy on 5 Feb 2023
Hafa Adai Mr. Bryan,thank you for staying at Surfrider Hotel, hope to see you again on your next trip.

10/10 Excellent

Wella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel is a 10/10! Friendly and helpful. Rooms are nice and comfy. But the bed was the best part! Literally makes you sleep right away! I will stay at this hotel again on my next trip to Saipan! And beach is right behind the hotel! No complaints!
Stayed 4 nights in Jan 2023
Response from necy on 23 Jan 2023
Hafa Adai Ms. Wella,thank you for staying at Surfrider Resort Hotel.we are happy that you enjoy your stay with us and that you feel comfortable. hope that you will come back next time.

10/10 Excellent

Jo Ann

10/10 Excellent

ana maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the Surfrider. Will definitely stay there again.
Stayed 1 night in Dec 2022
Response from necy on 29 Dec 2022
thank you...

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there is a cafe very close to the hotel; staff were friendly. I did not like the noise from cars on the main road. It was also very annoying hearing the fire crackers being shot into the sky very late at night.
Response from necy on 29 Dec 2022
thank you for staying with us... we are sorry about the noise, and firecracker just because it was the holiday season. hope that you will stay with us next time.

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and very helpful. The facility was very clean.
Response from Necy on 26 Dec 2022
Hafa Adai Mr. Jim,Thank you for staying at Surfrider Hotel.We are glad that you enjoy your stay.thank you & Happy Holidays..

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel
Front desk and staff were absolutely amazing!! Definitely coming back!
Stayed 1 night in Dec 2022
Response from necy on 6 Dec 2022
Hafa Adai Ms. Laurie,Thank you for choosing Surfrider Resort Hotel.we are glad that you enjoy your stay with us.thank you and Merry Christmas.

10/10 Excellent

Theodosia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness, friendly staff and so comfortable bed and pillows.
Stayed 1 night in Nov 2022
Response from BETH on 17 Nov 2022
THANK YOU