Saitama-shi Holidays

Everything was perfect about this hotel. The check in process was super easy and the entire staff speaks English fluently. The elevators run efficiently and the rooms are clean and well designed. We fit three adults in one room with no issues. I loved that the toilet is separate from the shower as well. We didn’t use the hotel’s bistro because there was so much food nearby. It’s a very short walk to Ueno Station and Ameya Yokocho is not much further. The next time I come to Japan with my family, we will stay here.

Washer/Dryer inside the room was great. Separate shower and toilet was great. Hotel was very clean. Windows could use a little more sound isolation from outside noise.

I enjoyed the stay an excellent staff

The staff was great, very helpful, and patient with us. The location was great too, close to a rail station, a pharmacy, and some good restaurants.

Close to Haneda, plenty of convenience stores around, many local eateries nearby that are delicious, room was super clean, well stocked with amenities, LOVE LOVE THE FULL HOUSEKEEPING - they do a super clean, top up of amenities, PLUS a full change of all the bedsheets. Daily towel change - including face towels. Third stay for us. Washing machine/dryer in the room was so awesome and convenient - well thought of with many hangers and rack for drying if you prefer to hang them up - the heater in the room will dry them overnight while you sleep. Many train stations near by to get to, Bonus was 2 stops to Ginza + Tsukiji Market. Totally nice vibe, not hectic crazy like Shinjuku or Shibuya. Definitely will stay again.