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"This is a perfect hotel for sightseeing in the Bath Spa area."

"Hotel spa was not available due to maintenance, which was disappointing, but complimentary use spa across the street. Staff was lovely, breakfast wonderful and facilities modern, clean and well kept."

"Everything was great. Only negative - second elevator never worked which made for some long waits."

"Overall good experience. Would stay again and would recommend"

"Lovely hotel overlooking the marina in Ocean Village, room was spacious and very comfortable with everything a visitor needs, bathroom also well fitted with a choice of a bath or over bath rainfall shower. Shops, restaurants and bars close by so perfect for our overnight after our cruise. Shuttle service from the cruise terminal to the hotel very welcome and efficient. Food and service in the 6th floor restaurant good with a super view of the marina."

"Great location close to train station; clean rooms and lovely staff."

"Really lovely property. Enjoyed our stay very much. Staff was lovely, restaurant The Elders was superb. Our bathroom while very nice was showing its age with some of the caulking and the glass shower divider was loose so let some water spill out. Just a bit more attention to detail and the cleaning would have been 5 stars. I would return. Thank you for a lovely stay. "

"It was an excellent stay that the staff aided by being very friendly and helpful. My sister travelled from America and has to have gluten free. Simi and Jaison made sure she got everything she needed and Simi especially is a friendly and bubbly member of the staff. The only criticism is there was nowhere for me to sit as all the chairs were too low for me as I suffer from Arthritis. Maybe add a couple of adjustable leg chairs, please! The hotel is wheelchair friendly and all the staff were happy to help whenever needed. The hotel was spotlessly clean. We had breakfast every morning with a great selection from cereal to cooked food, American pancakes and full English, Lots of fruit and juices as well as coffee and tea were available. The room I was given had a disabled bathroom. The bedroom had plenty of room for my walker."

"We stayed 2 nites pre cruise on Queen Mary 2. We ate twice in the restaurant and food was tasty. Our room was comfortable and the front desk young lady, Rakshya?, was most pleasant and helpful"