Desk, iron/ironing board, free WiFi, bed sheets

Reviews of SpringHill Suites by Marriott Salt Lake City Sugar House

2.5 out of 5
SpringHill Suites by Marriott Salt Lake City Sugar House
2206 SOUTH 1300 EAST, Salt Lake City, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 315 out of 421 reviews" "
Rating 8 - Good. 70 out of 421 reviews" "
Rating 6 - Okay. 17 out of 421 reviews" "
Rating 4 - Poor. 12 out of 421 reviews" "
Rating 2 - Terrible. 7 out of 421 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, it was great. One problem, that turned out to be a big problem was the in room fridge. It only stays on for 2 hours at a time which is a setting on the fridge, it was not broken. Just be aware that if you bring leftovers from a restaurant in the area, don’t expect them to stay cold without turning on the fridge every 2 hours.
Stayed 2 nights in May 2024
Response from Marci J on 21 May 2024
Hi Jamie, thank you for choosing to stay with us. We're glad you had a great experience other than the fridge. There's a feature on the fridges in the rooms that says something like ‘Press here for 2-hr Superchill’ and it’s supposed to cool harder for a couple hours. Unfortunately, some of our guests feel like their fridges only work for that time, but in reality they are just regular fridges working 24hrs/day with a "bonus feature." We hope you'll choose to stay with us again. Have a wonderful week!

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service
Loud, expensive.
Stayed 2 nights in May 2024
Response from Marci J on 20 May 2024
Nicolas, thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at our hotel did not meet your expectations.We understand that noise levels and pricing are significant factors that can greatly impact your stay. We apologize for any disturbances you encountered during your time with us and want to assure you that we take all guest feedback seriously. We'll be looking into ways to address noise concerns to ensure a more peaceful environment for our guests.Regarding pricing, we strive to provide competitive rates for the area while maintaining the quality and comfort our guests expect.We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was so nice and helpful I so appreciate that thank you
Stayed 1 night in May 2024
Response from Marci J on 20 May 2024
Cheryl, thank you so much for letting us know you had a great experience at our hotel. We're glad the check-in process was helpful. We hope we can welcome you back again soon.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024
Response from Marci J on 20 May 2024
Nancy, thanks for rating your stay and for recommending our hotel to others. We hope we can welcome you back again soon.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location especially for visits to Huntsman or University of Utah Suganhouse. Food and shopping options all in the same parking lot. Hotel is modern and clean. We have stayed here many times in the past and will again on future visits.
Stayed 1 night in May 2024
Response from Marci J on 12 May 2024
Michelle, we're honored to be your hotel of choice when you're in the area. Thank you for sharing and recommending us. We appreciate you. All our best til we see you again.

10/10 Excellent

Emily

Stayed 1 night in Apr 2024
Response from Marci J on 20 May 2024
Emily, thank you for rating your stay and for recommending our hotel to others. We can't thank you enough and hope we can welcome you back again soon.

10/10 Excellent

Hawk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here wen we come down for appointments the hospital is right across the street.
Stayed 1 night in Apr 2024
Response from Ozzy on 22 Apr 2024
Hello, Hawk. Thank you for your kind review. We are thrilled that you enjoyed your many previous stays with us. We hope to welcome you back soon. Have a great day.

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location across from a beautiful park for morning walks!
Stayed 3 nights in Apr 2024
Response from Ozzy on 22 Apr 2024
Hello, Judith. Thank you for your kind review of your stay with us. We are thrilled that you enjoyed your stay with us and find our location works well for your needs. We hope to welcome you back soon! Have a great day!

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice place to stay we loved it
Stayed 1 night in Apr 2024
Response from Ozzy on 15 Apr 2024
Hi, Brooke. Thank you for your kind review. We are thrilled that you enjoyed your stay with us and hope to welcome you back in the future. Take care!

10/10 Excellent

Ken, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property. Great staff, Sade is awesome!
Stayed 1 night in Mar 2024
Response from Ozzy on 25 Mar 2024
Hi, Ken. Thank you for your kind review. We are thrilled that you enjoyed your stay with us and found our front desk agent, Sade to be awesome! We'll pass along that comment to her. We hope you had a safe trip home and that we'll welcome you back soon. Have a great day!

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 5 nights in Mar 2024
Response from Marci J on 25 Mar 2024
Jacqueline, thank you so much for sharing your feedback and for recommending our hotel to others. We're happy the location was convenient for your needs. We can't thank you enough and hope we can serve you again in the near future.

10/10 Excellent

Hawk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay quiet kinda busy at times but love staying here
Stayed 1 night in Mar 2024
Response from Ozzy on 4 Mar 2024
Hello, Hawk. Thank you for your kind review. We are thrilled that you enjoyed your stay with us and found your stay nice and quiet. We hope you had a safe trip back home and we hope to welcome you back soon. Have a great day!

10/10 Excellent

Jacqueline

Stayed 1 night in Feb 2024
Response from Marci J on 25 Mar 2024
Jacqueline, thank you so much for rating your stay and for recommending our hotel to others. We can't thank you enough and hope we can serve you again in the near future.

8/10 Good

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from Idaho and stayed one night for a doctor’s appointment nearby. The room was clean and accessible for my husband in his wheelchair, the pool and hot tub were nice to visit, and breakfast was great!! Staff promptly brought extra towels to room. Will stay again for future visits.
Stayed 1 night in Feb 2024
Response from Ozzy on 6 Feb 2024
Hi, Joy. We are thrilled that you enjoyed your stay with us and found our facilities useful to your plan and to your liking. We hope to welcome you back soon. Have a great day!

10/10 Excellent

Claudette

Stayed 1 night in Jan 2024
Response from Marci J on 25 Mar 2024
Claudette, thank you so much for rating your stay and for recommending our hotel to others. We can't thank you enough and hope we can serve you again in the near future. Have a terrific day!

10/10 Excellent

Kyla, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very family friendly
Stayed 2 nights in Jan 2024
Response from Ozzy on 16 Jan 2024
Thank you for your kind review, Kyla! We are thrilled that you enjoyed your stay with us and found our rooms to be family-friendly. We hope to welcome you back soon. Have a great day.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great SLC stay!
A great stay! This hotel is beautiful, clean, and well-equipped in amenities. We stayed on New Years Eve, and the staff were so kind, even while working on a holiday. We chose this hotel based upon our "Beat the New Year 5K" plans, but we would stay here again otherwise.
Stayed 1 night in Dec 2023
Response from Ozzy on 16 Jan 2024
Thank you for your kind review, Alexander. We are thrilled that you enjoyed your stay with us and found our staff kind, and our facility beautiful, clean, and well-equipped. We hope to welcome you back soon. Have a great day.

10/10 Excellent

Elliot

Stayed 1 night in Dec 2023
Response from Marci J on 8 Jan 2024
Elliott, thank you kindly for rating and recommending our hotel and your experience here. We hope we can welcome you back again soon.

8/10 Good

Mandy

Stayed 1 night in Dec 2023
Response from Marci J on 8 Jan 2024
Mandy, many thanks for sharing your rating and for recommending our hotel with others. If there's anything we might do to earn that extra star, please reach out during your visit and let us know. Happy New Year!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very clean. Staff were friendly.
Stayed 1 night in Dec 2023
Response from Ozzy on 3 Jan 2024
Thank you for your review! We're thrilled that you found our facility clean and our staff friendly. We hope to welcome you back soon. Have a great day!

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Room is comfortable. Beds are comfortable. Room was pretty quiet. Only complaint is there is no night light in the bathroom so it is very dark unless you turn on a light and it’s very bright in the middle of the night.
Stayed 1 night in Dec 2023
Response from Marci J on 1 Jan 2024
Patti, we're glad you had a comfortable stay with us. We appreciate the feedback about the lack of a night light in the bathroom. We'll share that with the brand team. We hope we can welcome you back again soon.

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023
Response from Marci J on 1 Jan 2024
Elizabeth, thank you kindly for sharing your rating and for choosing to stay with us. We hope we get to serve you again in the near future. Happy New Year!

10/10 Excellent

Verna Marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to UOfU Hospitals
Stayed 2 nights in Dec 2023
Response from Marci J on 1 Jan 2024
Verna Marie, thank you for choosing to stay with us, and we're glad the location worked well for your needs. We hope we can welcome you back again soon. Wishing you the best for a happy and healthy 2024.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marci J on 18 Dec 2023
Hello Robert, thank you kindly for sharing your rating and for recommending our hotel to others. We hope we can earn that extra star when you visit again. Happy holidays!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints what so ever
Stayed 1 night in Dec 2023
Response from Marci J on 13 Dec 2023
Your review makes us smile, Emily! Thank you! Thank you! We hope we can welcome you back again soon for another amazing experience.

10/10 Excellent

Lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to store
Stayed 5 nights in Nov 2023
Response from Ozzy on 29 Nov 2023
Hi, Lori.Thank you for your kind review. We are thrilled that you enjoyed your stay and found our location useful to your needs. We hope to welcome you back soon. Have a great day!

10/10 Excellent

Valerie

Stayed 4 nights in Nov 2023
Response from Marci J on 18 Dec 2023
Valerie, thank you very much for sharing your rating and for letting us know how we did during your stay. We hope we can welcome you back again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what is on the label, every room a suite. Thermostat is temperamental until you figure out it's rules. Free breakfast was decent, the hotel has bag check which is a life saver for Thanksgiving travel schedules.
Stayed 2 nights in Nov 2023
Response from Ozzy on 29 Nov 2023
Hi, Daniel.Thank you for your kind review. We are thrilled that you enjoyed your stay with us and found our amenities and accommodations to your liking for your needs. We hope you had a safe trip home and we hope to welcome you back soon. Have a great day!

10/10 Excellent

Angela

Stayed 1 night in Nov 2023
Response from Marci J on 13 Dec 2023
Angela, thanks for rating your stay and for recommending our hotel to others. We hope we can welcome you back again soon.

4/10 Poor

Krisha

Stayed 1 night in Oct 2023
Response from Ozzy on 17 Nov 2023
Hello, Krisha.Thank you for your candid review. We sorry that we didn't meet your expectations. I like to more regarding your stay and where we could improve. We hope you have a better experience with us, should you choose to try to stay with us again.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marci J on 22 Oct 2023
Laura, thank you for rating your stay. If there's anything we might do to make your next visit even better, please reach out while you're here. Have a wonderful day!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property - Very well run.
The staff here is so friendly and they are very happy to have the business. The hotel is in amazing shape. Very clean rooms and comfortable beds. The breakfast is pretty good to as a nice add on
Stayed 3 nights in Oct 2023
Response from Ozzy on 16 Oct 2023
Hi, Michael.Thank you for your kind review. We are thrilled that you enjoyed your stay with us and found our staff was friendly, hotel amazing, our rooms comfortable and clean, and our breakfast tasty. We hope you had a safe trip back home and we hope to welcome you back someday soon. Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Marci J on 15 Oct 2023
Many thanks for rating your stay with us. We appreciate the time you've taken to let us and others know about it. We can't thank you enough and hope we get to serve you again in the near future.

8/10 Good

Emily

Stayed 1 night in Oct 2023
Response from Marci J on 15 Oct 2023
Emily, thanks for choosing to stay with us. If there's anything we might do to earn the extra stars, please reach out and let us know. We hope we get the wonderful opportunity to serve you again in the near future here in Salt Lake City.

10/10 Excellent

David, Richfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, nice staff!
Stayed 2 nights in Oct 2023
Response from Ozzy on 12 Oct 2023
Hi, David.Thank you for your kind review! We are thrilled that you enjoyed your stay with us and found the place to be nice and that our staff was nice, as well. We hope you had a safe trip home and we hope to welcome you back some day soon. Have a great day!

10/10 Excellent

Denine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ozzy on 11 Oct 2023
Hello, Denine.Thank you for your kind review. We are glad that you enjoyed your stay with us and we hope you had a safe trip home. We hope to welcome you back someday. Have a great day!

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Sugar House Choice
In town for 1 day personal business. Hotel was excellent choice for comfort, cleanliness, parking, etc. Will stay there again
Stayed 1 night in Oct 2023
Response from Ozzy on 9 Oct 2023
Hello, Lamont!Thank you for your kind review. We are thrilled that you found our hotel was perfect for your traveling needs. We hope to you had a safe trip back home and hope to welcome you back soon!

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with restaurants and some shopping within walking distance.
Stayed 2 nights in Sep 2023
Response from Ozzy on 3 Oct 2023
Hi, Alison!Thank you for your kind review. We are thrilled that you enjoyed your stay with us and found our location useful to your particular needs. We hope you had a safe trip back and we hope to welcome you back soon. Have a great day!

10/10 Excellent

Megan, San Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a 3 night stay and so glad we chose this property. Perfect location for all our activities and walking distance to many options for dining and leisure. Room was perfect size for our family of 5. Very convenient parking in front and in lower level. Included breakfast options provided something for everyone in our family. Cleanliness exceeded expectations. Will stay again next time we’re in town.
Stayed 3 nights in Sep 2023
Response from Ozzy on 2 Oct 2023
Hi, Megan.Thank you for your kind review. We are thrilled that you found our location and property suitable to your needs. We're glad that you enjoyed our breakfast offerings, and our room the perfect size for your needs. We hope to welcome you back soon. have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ozzy on 2 Oct 2023
Thank you for your kind review. We hope to welcome you back soon. Have a great day!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet & convenient
very clean, quiet and convenient. I will definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Ozzy on 29 Sept 2023
Thank you for your kind review. We hope to welcome you back soon.

10/10 Excellent

Picasso

Stayed 1 night in Sep 2023
Response from Ozzy on 18 Oct 2023
Hi, Picasso.Thank you for your kind review. We are thrilled you enjoyed your stay with us. We hope you had a safe trip home and we hope to welcome you back soon! Have a great day!

6/10 Okay

Barbara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall it’s fine. Staff wasn’t very warm at check-in. The alarm clock in my room was set and went off at 6AM (which is especially frustrating since it was my day off). Bed was good, though may too firm for some.
Stayed 1 night in Sep 2023
Response from Ozzy on 26 Sept 2023
Hi Barbara,I'm sorry that your experience with us wasn't the best it could be. I hope that you consider us in the future so that we can show you that this stay was an anomaly and not the norm. Have a great day!

10/10 Excellent

GWEN S

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to our appointment and it was a very nice room.
Stayed 1 night in Sep 2023
Response from Ozzy on 21 Sept 2023
Hi Gwen!Thank you for your kind review. We are thrilled that you enjoyed your stay with us. We are especially glad that you found our facilities beneficial to your plans, and that the room was well appointed. We hope to welcome you back some day soon. Have a great day!

10/10 Excellent

Nicole, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable! Very quiet. Walkable to a lot of restaurants and shops.
Stayed 1 night in Sep 2023
Response from Marci J on 17 Sept 2023
Nicole, thanks for letting us and others know you enjoyed your visit at our Salt Lake City Sugar House hotel. We're glad you enjoyed a comfortable stay in our trendy area. We hope we can welcome you back again soon.

10/10 Excellent

Wenter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was conveniently close to Whole Foods, restaurants, and shops. Breakfast in the morning was better than expected, really good. Solid stay.
Stayed 2 nights in Sep 2023
Response from Marci J on 17 Sept 2023
Wenter, we're delighted you had a great stay with us and took the time to share your experience. We hope that next visit is in the near future. We'd love to serve you again.

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A accommodations for seeing downtown Salt Lake City!
Stayed 1 night in Sep 2023
Response from Ozzy on 15 Sept 2023
Hi, Rebecca.Thank you for your kind review! We are so thrilled that you enjoyed your stay with us and found our accommodations to your liking and useful to your trip to downtown Salt Lake City. We hope you had a safe trip back and hope to welcome you back soon! Have a great day!

8/10 Good

Sidney

Stayed 1 night in Sep 2023
Response from Ozzy on 2 Oct 2023
Hi, Sidney.Thank you for your review. We're glad that you found your accommodations suitable during your stay. We hope to welcome you back some day. Have a great day!

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ozzy on 8 Sept 2023
Hi, Sally.Thank you for your kind review. We hope you had a great time with us, a good trip back, and we hope to welcome you back soon. Have a great day!

10/10 Excellent

DONALD

Travelled with partner
Liked: Amenities
Lovely just lovely
Stayed 1 night in Sep 2023
Response from Marci J on 7 Sept 2023
Donald, thank you so much for your lovely feedback. :) We're so appreciative you chose to stay with us and had a wonderful visit. We hope your next visit is just around the corner.