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Mercure Salzburg City

4.0 star property
Guests sip coffee in the lobby surrounded by beautiful gardens at this Schallmoos hotel, where staff can help arrange tours for exploring Salzburg's treasures

Choose dates to view prices

Mercure Salzburg City offers a peaceful retreat in Schallmoos. Relax in the garden or enjoy coffee in the lobby while planning your day. Practical amenities include dry cleaning and luggage storage, with staff consistently earning positive reviews from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is €95
includes taxes & fees
14 Jun - 15 Jun
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About this property

Mercure Salzburg City

  • Upscale hotel near Mirabell Palace
  • Located close to Mirabell Gardens and Old City Hall, Mercure Salzburg City provides a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and 5 meeting rooms
    • Smoke-free property, tour/ticket information and coffee/tea in reception
    • A 24-hour front desk and luggage storage
  • Room features
  • All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
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The price is €112
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Uncovered self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Mercure Salzburg City pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Salzburg City?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Salzburg City on 14 Jun 2026 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Salzburg City?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Mercure Salzburg City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Salzburg City?

Checkout is at noon. Late checkout is available for EUR 39.

Where is Mercure Salzburg City located?

Located in Schallmoos, this hotel is within a 15-minute walk of Mirabell Palace and Mirabell Gardens. Old City Hall and Mozart's Birthplace are also within 1 mi (2 km). Salzburg Central Station is 10 minutes by foot and Salzburg Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 318 out of 1001 reviews
Rating 8 - Good. 458 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel around 15 minutes walk from the historic centre of Salzburg. Rooms were comfortable and clean. Staff were the highlight. Very friendly, knowledgeable and professional.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities
Hotel staff was fantastic, room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
The room was great
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent and the breakfasts are especially good.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy by road, had to Move rooms Staff handled this extremely well
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yasmin

The staff were very helpful
Stayed 1 night in Mar 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & friendly staff
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent and the breakfast was very good even including lactose free milk...
Stayed 1 night in Sep 2023
Verified

8/10 Good

Ranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite Stay

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Kha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with all of the features of a much more expensive facility. I thoroughly enjoyed my time there. I have been to Salzburg many times, but this was the first time in this area of the city. This is a quiet residential neighborhood with easy access to the Hauptbahnhof and all of the sites and sights…The hotel restaurant is very classy, with excellent food and a wide variety of starters, entrees, and desserts. Although quite young, the staff are very charming, attractive, and professional…
Stayed 5 nights in May 2026
Verified

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Stacey

Liked: Staff & service
Great location and nice staff but the hotel could use a refresh.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy spot. City is very walkable. Clean. Exactly as offered.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, located in a quiet street and a 15 minute easy walk to the old city Rooms were comfy
Stayed 1 night in Aug 2022
Verified

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place. Staff was meh.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff were welcoming and accommodating. Very short walk to central station.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Patrick

Liked: Cleanliness
I was on the 1st floor. Staff was smoking under my room so I was forced to close the window. According to reception they were not allowed but seeing the ash tray there, it appears to be different .
Stayed 5 nights in Nov 2025