Ciudad Arcé Hotel Guide - San Andrés Archeological Site hotels in Ciudad Arcé, El Salvador.

"Staff let us check in early"

"Great hotel. A bit dated and could do with renovation such as the lifts, and other common areas but it is still well maintained and a great place to stay."

"Very nice hotel located in a safe neighborhood. Thank you!"

"Very near all the major attractions throughout the country."

"Clean room"

"As always is great stay at the Sheraton Presidente- great location , tons of food choices and bars near by. However I feel that is time to renovate the in-house bar and their dinner menu is not as varied as I would liked but the personnel is the best from the valet , cleaning ladies, waitresses and front desk and that is why I continue to comeback!"

"Very nice spot. Well located and very friendly staff and hospitality is like feeling right at home."

"That please was wonderful the staff very help, I stay again"

"Terrible service from Hilton. I've stayed at the Hilton many times and the quality of service has gone down drastically. In December I paid for 2 queen beds. When I got there they gave me a room with one queen and one twin size. I didn't get reimbursed for the different room we got. April, I had the same situation happen. They recieved payment for a room with 2 queen size beds, and they did not provide the room we paid . They stated it was because they overbooked, what a coincidence the same thing happened 4 months apart. During our first night in April they gave us a room with 1 queen size bed and in the middle of the night they woke us up to put in an old twin size bed. The next day they moved us to a different room but with 2 full size beds. Again, they received payment for a room with 2 queen size beds but failed to provide what was paid for, and refused to reimburse us. We didn't ask for a full refund, we only asked to get a price reduction as we paid for bigger beds not full or twin sizes. They refused and stated that the manager wasn't available. The overall quality and customer service has been horrible for the past year. I will never be staying here ever again. 5 star hotel? More like 1 star hotel."