3 outdoor pools, cabanas (surcharge), sun loungers
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Reviews of Hyatt Regency Hill Country Resort & Spa

4 out of 5
Hyatt Regency Hill Country Resort & Spa
9800 Hyatt Resort Dr, San Antonio, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1002 reviews" "
Rating 8 - Good. 203 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked this trip as my mother was traveling from the UK. The hotel looks great. When we got there we found 2 restaurants were shut and the whole hotel was under construction. We stayed two nights so had both restaurants, the menu that was online for the second, wasn’t right and we ended up with a really terrible bbq dinner. Overall the rooms where lovely but just not the trip We expected. Very disappointed.
Stayed 2 nights in May 2024

8/10 Good

Julio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service; hotel is pretty; but a little inconvenience about repairing
Stayed 2 nights in Apr 2024

10/10 Excellent

Thinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome! Lazy river is wonderful. Lot's of trees, and they serve you food and drinks at the river. The room is clean and quiet. The breakfast was the best we had. The food is "real" food not soybean sausages and such at a typical hotel. They even make you a custom omelet as part of the buffet if you want. Great time!
Stayed 2 nights in Apr 2024

8/10 Good

NADA, Sugar land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the lazy river. The lobby can take renovations.
Stayed 1 night in Apr 2024

8/10 Good

RHYS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Nenad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite resorts. It is beautiful. Pool and lazy river are breathtaking. I have stayed here twice and plan on returning next year.
Stayed 3 nights in Mar 2024

10/10 Excellent

ANGELA, Tomball

Travelled with family
The Hyatt Hill Country is one of my favorite places to visit. It’s a get away within a get away. They offer so much on their beautiful property, you may but have to leave, but also across the street from Sea World and Fiesta Texas, or a 20 minute drive into San Antonio. House keeping tidied up everyday, doing the best they can around kids belongings. Some areas were currently under renovation (April), which limited dining and activities for older kids-adults. Lazy River and pool for the kids, separate adult pools (2) and hot tub for adults, plus a spa makes it great for adults.
Stayed 3 nights in Mar 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely charming spot with vernacular architecture. Golf, spa and swimming excellent. Great options for children's activities. Rooms comfortable (baths could be a bit larger but are modern). Dining options at the resort are good, but could offer more range. (I believe there is a new restaurant being built now)
Stayed 4 nights in Mar 2024

10/10 Excellent

Karina

Stayed 3 nights in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
There were renovations at the entrance of the hotel, and was near our room, so there was a bit of noise in the mornings. And the beds were not the best to sleep in, but otherwise the resort was great and kids had a lot of fun there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt there was value in the amenities that were available to us. Our kids enjoyed the outdoor activities and my wife enjoyed the relaxing environment.
Stayed 2 nights in Mar 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities
Half of the property was under renovation and was an eye sore for that area of the property.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eleazar

Travelled with family
Liked: Staff & service, property conditions & facilities
Had excellent time peaceful and my kids loved the it!
Stayed 3 nights in Mar 2024

2/10 Terrible

Nahrouz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old property and over priced
Stayed 2 nights in Feb 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Upon entering the rooms, they appeared clean, and an unpleasant odor reminiscent of smoke and mustiness lingered in the linens, detracting from the overall ambiance. The discomfort escalated with mattresses that failed to provide adequate support and pillows oscillating between overly plump or excessively thin. Regrettably, these factors culminated in subpar sleep, overshadowing an otherwise enjoyable visit.
Stayed 3 nights in Mar 2024

10/10 Excellent

james

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers so much to do right here on the property! This was definitely worth it!
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Erasmo C, Skidmore

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like the environment that I felt in I felt very comfortable in this establishment
Stayed 3 nights in Nov 2023

6/10 Okay

Neiruz

Liked: Cleanliness, staff & service
Not recommended to go at this time of the year especially with kids No buffet No activities a lot of construction going on … we had better times before !
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is one of the best places we’ve ever stayed. The property was beautiful and the staff was amazing. We will be back. Worth the 9 hour drive
Stayed 5 nights in Jan 2024

10/10 Excellent

danna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2024

10/10 Excellent

WanHsin

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, spacious, lots of amenities, beautiful location.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Didn't like the construction but it's progress. Nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Julie

Stayed 1 night in Dec 2023

10/10 Excellent

luis, Mcallen

Travelled with partner
Disliked: Cleanliness
I have stayed here many times before. Something changed , fir the worst. It’s not longer a peaceful retreat where hotel employees will make you feel at home. Will never visit again.
Stayed 1 night in Dec 2023

10/10 Excellent

Grason, New Braunfels

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with year round heated lazy river and pool, nice clean rooms. Great golf course on property and plenty for children to enjoy.
Stayed 1 night in Dec 2023

2/10 Terrible

Deepak

Stayed 3 nights in Dec 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Oscar D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Arath

Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful is the perfect place to get away from the business of life. From the actual place to the staff, just overall wonderful service and people.
Stayed 2 nights in Nov 2023

8/10 Good

Gaylon

Travelled with partner
Liked: Staff & service, property conditions & facilities
The mattress in room 3710 is old, hard, and lumpy. Very uncomfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Stayed 3 nights in Oct 2023

2/10 Terrible

Allahyar

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was loud. It's like nobody designed the facilitywith sound in mind. The rock floor in the lobby looks great but it's impossible to pull your luggage across.
Stayed 2 nights in Nov 2023

8/10 Good

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Carl

Stayed 2 nights in Oct 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful location and amene
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Stayed 2 nights in Sep 2023

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to have seen the hotel decorated for the Autumn or Halloween season! Would also like to know which scent they use to freshen the lobby? It was a very fresh and homey scent.
Stayed 2 nights in Oct 2023

10/10 Excellent

Charlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023