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Gran Hotel El Encanto

3.0 star property
Hotel with free parking, 7-minute walk to San Cristóbal de las Casas Cathedral

Choose dates to view prices

Gran Hotel El Encanto offers a quiet getaway in Santa Lucía's center. Enjoy local dishes at the restaurant or grab a snack from the deli before relaxing in the garden. High-speed WiFi keeps you connected, while 60 meeting rooms and a banquet hall accommodate events of all sizes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
The current price is €42
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050

What's nearby

  • Arches of Carmen - 1 min walk - 0.0 km
  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪Taqueria El Charrito - ‬3 min walk
  • ‪El meson del Taco - ‬1 min walk
  • ‪Maya Vinic Café - ‬3 min walk
  • ‪Yik Café, Carmen - ‬3 min walk
  • ‪Comedor Humo En Los Ojos - ‬1 min walk

About this property

Gran Hotel El Encanto

Hotel near San Cristóbal de las Casas Cathedral
At Gran Hotel El Encanto, you can look forward to a coffee shop/cafe, a garden and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
Other perks at this hotel include:
  • Free self-parking
  • 60 meeting rooms, a 24-hour front desk and a front desk safe
  • Tour/ticket information, smoke-free property and a banquet hall
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

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Hotel Jardines del Carmen
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Laundry
7.4 out of 10, Good, 72 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms
  • Business centre
  • Conference centre (172 square foot of space)

Outdoors

  • Garden
  • In a regional park

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristóbal de las Casas
Gran Hotel El Encanto Hotel San Cristóbal de las Casas

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel El Encanto?

As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on 23 Nov 2025 start from €42.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel El Encanto?

Self-parking is free at this property.

What time is check-in at Gran Hotel El Encanto?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 150 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gran Hotel El Encanto?

Checkout is at noon.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Plaza 31 de Marzo are also within 10 minutes.

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