Hotel Casa de Familia de San Cristobal

Property class: 3.5

Choose dates to view prices

Located close to Mesoamerican Museum of Jade and Plaza 31 de Marzo, Hotel Casa de Familia de San Cristobal provides a terrace, a garden and laundry facilities. The on-site Mexican cuisine family restaurant, Yuria Arte Culinario, serves breakfast. Free in-room WiFi and a fireplace in reception are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
The current price is €67
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a wooden floor, a window with curtains, a radiator, and a door leading to another room.

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A bedroom with a wooden bed, nightstands, a mirror, and a wooden chair.

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A bedroom with two beds, wooden flooring, and a nightstand with a lamp.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A neatly made bed in a room with wooden flooring, a wooden headboard, and a nightstand with a lamp.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A bedroom with a large bed, a desk, a TV, and a sliding glass door leading to a patio.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

A hotel room with a wooden ceiling, a bed with white linens, a bedside lamp, a TV, and a desk with a chair.

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in San Cristóbal de las Casas, Hotel Casa de Familia de San Cristobal is in the city centre. The area's natural beauty can be seen at Grutas de San Cristóbal and Huitepec Ecological Reserve, while Mesoamerican Museum of Jade and Na Bolom Cultural Museum are cultural highlights. Plaza 31 de Marzo and San Cristóbal de las Casas Cathedral are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
Map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • A building with a sign reading "Museo del Jade" and a smaller sign for "La Casa del Jade Museo-Joyeria-Taller".
    Mesoamerican Museum of Jade
    3 min walk - 0.3 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    5 min walk - 0.5 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    5 min walk - 0.5 km
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    8 min walk - 0.7 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    73 min drive

Restaurants

  • Raices Restaurante
    1 min walk
  • El Barcito
    1 min walk
  • La Tertulia
    1 min walk
  • Dulceria y Pasteleria La Vid
    3 min walk
  • El Fogón de Jovel
    2 min walk

About this property

Hotel Casa de Familia de San Cristobal

  • Hotel near Mesoamerican Museum of Jade
  • Located close to Plaza 31 de Marzo and San Cristóbal de las Casas Cathedral, Hotel Casa de Familia de San Cristobal provides a terrace, a garden and laundry facilities. The on-site Mexican cuisine family restaurant, Yuria Arte Culinario, serves breakfast. In addition to a fireplace in reception, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • English breakfast (surcharge), a 24-hour front desk and tour/ticket information
    • Smoke-free property
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Hotel Casa de Familia de San Cristobal have amenities, such as free WiFi and safes, in addition to minibars and free bottled water.
  • Extra amenities include:
    • Heating and fans
    • Bathrooms with showers and hairdryers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Frequently asked questions

Is Hotel Casa de Familia de San Cristobal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa de Familia de San Cristobal?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Casa de Familia de San Cristobal on 22 Nov 2026 start from €67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa de Familia de San Cristobal?

Self-parking is free at this property.

What time is check-in at Hotel Casa de Familia de San Cristobal?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa de Familia de San Cristobal?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Casa de Familia de San Cristobal located?

Located in Barrio de La Merced, this hotel is within a 5-minute walk of Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Ex-Convent of Santo Domingo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa de Familia de San Cristobal Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 195 out of 232 reviews
Rating 8 - Good. 24 out of 232 reviews
Rating 6 - Okay. 7 out of 232 reviews
Rating 4 - Poor. 3 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable mattress and bedding, garden, quiet
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and hotel located in walking distance of restaurants and activities in the town
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful and friendly staff. It’s in downtown but still quiet. Makes it easy to walk almost anywhere (sights, restaurants, etc.).
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very nice and excellent staff
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and has an old world charm to it. My room was beautiful, well equipped, and had a cute balcony. Staff was friendly, helpful and kind. It was low season when I visited San Cristobal so the hotel was quiet. The bed was super comfortable, and the water temperature (hot) and strong water pressure was greatly appreciated.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful and great service
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall the service was very good, but the towels, bath mats, and pillowcases were very worn, and when I was drying my back, a towel in poor condition tore and I had to pay $250 pesos for it. I immediately informed them about the towel, and when I checked out, they detained me for approximately 20 minutes while the manager told them whether or not to charge me.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of San Cristobal (5 minutes from main walking streets and square). Colonial style house, with clean and recently renewed rooms. The staff was friendly and helpful. Definitely recommended.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Lovely staff. The only thing is I didn’t realise my bedroom had no window I could see out of. Which is not ideal for long stays of if you plan to work remotely from the room.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood). When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff very attentive. The hotel itself is centrally located to the main zocalo. We will return!
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here and had a great stay.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and staff was so kind attentive and helpful
Stayed 16 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars, property, restaurant - well done, our pleasure to stay with you
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even more beautiful than the online photos. We loved our stay here.
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and architecture of the building.
Stayed 6 nights in Mar 2024