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Hotel Gran Barrio

3.5 star property
Experience local culture through art and cuisine. Discover unique treasures at designer stores or stroll through gardens inspired by nature.

Choose dates to view prices

Hotel Gran Barrio is a charming retreat in De Mexicanos, offering an art gallery, designer stores, and a serene garden. Unwind with WiFi in your room or explore the nearby San Cristóbal de las Casas Cathedral; enjoy delicious meals at the restaurant and drinks at the bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping
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Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 75 to 250 for adults and MXN 75 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Gran Barrio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Gran Barrio?

Self-parking is free at this property.

What time is check-in at Hotel Gran Barrio?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Gran Barrio?

Checkout is at noon.

Where is Hotel Gran Barrio located?

Located in Barrio de Mexicanos, this hotel is steps away from Ex-Convent of Santo Domingo, Mayan Textile Center and Centro Cultural de los Altos. Mesoamerican Museum of Jade and Museo de Ambar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice and quiet. Conveniently located near the "andador turistico". Nice friendly staff.
Verified

10/10 Excellent

jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property. my only negative comment would be that the noise from other guests traveled through the whole complex. but overall very pleasant stay!
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Lenard

Liked: Cleanliness, staff & service
I’m not sure how this property received its 3.5 star rating as there was not much in the way of amenities. There was no air conditioning or heating, restaurant and bar that was claimed had to be ordered well in advance with specific times, no pool, and on site parking was over a block away. On the positive side the hotel was clean , cute and neat with great staff.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
es un hotel muy nuevo y me encato la ubicacion e instalaciones, la calidad costo, solo ubo un detalle fui en fin de año y estaba muy lleno , al ser la ultima en llegar ya no habia espacio en el estacionamiento por lo que ellos pagaron 12 hrs y yo el resto que fueron 5 hrs 20 pesos por hr, aun asi el costo estaba muy por debajo de los demas hoteles.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Accueil très sympathique, les chambres sont confortables et la ville de Cristobal est indéniablement à visiter car authentique.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad linda con atención de excelencia por parte del personal!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

karenn

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta muy cuidado y limpio, excelente ubicacion y el personal de lo mas atento!!!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Octavio G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Excelente estancia en el Hotel. Ubicación fabulosa, aunque la calle es angosta, ellos pagan 12 hrs de estacionamiento (8pm a 8am), lo cual es muy bueno si traes coche. El trato del personal muy bueno, el hotel en general, lindo y completamente limpio. Las habitaciones muy lindas y amplias. Agua caliente las 24 horas. Muy recomendable.
Recepción
Patio principal y recepción
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vale lo que cuesta

El hotel parece un hostal, no hotel para el costo que tiene. No ofrece servicios extra y se ve muy descuidado
Stayed 1 night in Mar 2024
Verified

8/10 Good

Pilar

Liked: Cleanliness, property conditions & facilities
No me gusto que hay mucho ruido y antes de llegar quede en dezayunar a cierta hora y no estuvo a tiempo y pesimo dezayuno
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de todo el personal, la limpieza, nos encantó este hotel
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

ROBERTO SILVADORAY

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico, excelente ubicación. El personal muy amable y atento. Me solucionaron satisfactoriamente un asunto con el estacionamiento. No llega la señal de wifi en la habitación que me tocó.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

alicia ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy agradable, la ubicación buena, sus almohadas y cobijas ricas, accesorios de baños bien, todo muy agradable
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

NORMA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LO MEJOR Y SOY USUARIO COMUENTENTE DE MARRIOTT....

insuperable servicio, muy familiar, excelente, limpio, buen gusto en decoración , felicidades
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bonito.

Hotel muy bien ubicado a una cuadra del mercado de artesanias y del centro.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Larissa

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ana G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified

8/10 Good

Emy

Stayed 1 night in Aug 2024
Verified

10/10 Excellent

CARMEN JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Elizabeth

Verified

10/10 Excellent

David

Stayed 1 night in Oct 2022