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Reviews of Bay Landing San Francisco Airport Hotel

3 out of 5
Bay Landing San Francisco Airport Hotel
1550 Bayshore Hwy, Burlingame, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1955 out of 2990 reviews" "
Rating 8 - Good. 712 out of 2990 reviews" "
Rating 6 - Okay. 195 out of 2990 reviews" "
Rating 4 - Poor. 75 out of 2990 reviews" "
Rating 2 - Terrible. 53 out of 2990 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport. Nice, older hotel and well kept. Great staff!
Stayed 1 night in May 2024

8/10 Good

David, Clayfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location if you are just doing an overnight stay while transiting through SF. The hotel is quite dated, however it was probably quite lovely when first built. Great location being on the water with a waterfront walk in front of the hotel. Includes a free shuttle to and fro the airport ( saving $23 cab fare) and also free breakfast which is a bonus. The downfalls are there is no bar or restaurant at the hotel and the restaurants around it ( although walkable) are very average and quite expensive. The bed was comfy, the pillows were not, and the room was a good size. Would I stay again, probably not.
Stayed 1 night in May 2024

10/10 Excellent

Rechellynn

Liked: Cleanliness, staff & service, property conditions & facilities
near the beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Lara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport. Staff was friendly. The breakfast is excellent!!! Only problem we had was that nobody cleaned our room or even emptied or trash the entire 4-night stay.
Stayed 4 nights in May 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little older and it shows - the decor is dated and there is some wall paper pealing, etc. The rooms are clean and comfortable. The staff is amazing. The location is fantastic and right up to the Bay and there is a nice path to walk. The breakfast was the absolute best - better than what you typically get.
Stayed 1 night in May 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Bay Landing San Francisco could not have been better. Our trip to SFO was just minutes away from the hotel . . . VERY CONVENIENT! The free breakfast was quite good, much better than what many hotels offer. We really enjoyed walking along the bay and watching the planes coming in for landing over the water. We would definitely choose to stay here again!
Stayed 1 night in May 2024

10/10 Excellent

edward, the villages

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly and professional, Convenient to SFO, dining, and transportation.
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 15 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

Jason mick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Bay Landing Hotel on 14 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

x

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to SFO
Stayed 2 nights in May 2024
Response from Bay Landing Hotel on 14 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with lots of parking options.
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 14 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the surprise of waking up to a beautiful orange sunrise over San Francisco Bay!
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 14 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location good. No food
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 13 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Constantia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Bay Landing Hotel on 13 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

Andre

Travelled with family
Liked: Staff & service, amenities
Close to airport
Stayed 1 night in Mar 2024
Response from Bay Landing Hotel on 13 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 13 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location for sfo
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 10 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good deal for the clean and spacious room, which is about 10 minutes shuttle ride from SFO airport. Upon check-in, the hotel gave me a credit for items from their small hotel shop.
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 10 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to SFO airport so transportation to this motel took less than 20 minutes. Decor was a bit dated but the place was clean. There were a few restaurants near by (but pricey!! - $30 ) and the breakfast bar at the motel was good. Nice view of the bay and the airport.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that you enjoyed our breakfast with the various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

8/10 Good

michael

Large comfortable room with bay views. Friendly check in. Decor is a little dated and pillows not very comfortable are only things preventing five stars. Free shuttle but it only runs every 45 minutes. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

8/10 Good

Sandy, Athens

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location and view are spectacular; the facilities are outdated; the breakfast is good,but could add some items for vegetarians; staff members are very friendly.
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that you enjoyed our breakfast with the various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

10/10 Excellent

Joel Michael, Lakeland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bay Landing was conveniently located and an easy drive to San Francisco and Sonoma/Napa. The hotel was clean, as was our room. The staff was very kind and quickly took care of us. The breakfast was great. The food preparation staff kept the buffet food servings well stocked and the tables clean for the guests.
Stayed 3 nights in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that you enjoyed our breakfast with the various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

10/10 Excellent

Andrew James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

8/10 Good

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its airport shuttle is limited, I took cab to the hotel, but the shuttle schedule to SFO is good. If you want to stay 1-2 for airport connection, this hotel is excellent.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 8 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area.
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

Mark

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean with good condiments helpful staff and location
Stayed 2 nights in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

Brian Dale Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST hotel in the bay!
Stayed 6 nights in Apr 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

MARILOU

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to relax. Always coming back here whenever I am coming to the area
Stayed 2 nights in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

Amelia

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always satisfied and the female receptionist tonight is very friendly
Stayed 1 night in May 2024
Response from Bay Landing Hotel on 8 May 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It's nice that there's free shuttle to and from the airport
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 2 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bad pillows.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 2 May 2024
Thank you for your review. Please accept our sincere apologies for your disappointment with your recent stay at our hotel. I am extremely concerned to read your comments with regard to your overall experience at the hotel. It is always our highest priority us to ensure that our guests and customers leave the hotel happy and satisfied at all times.

10/10 Excellent

Mark, Axminster

Liked: Cleanliness, staff & service, property conditions & facilities
all round a good one night stay
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 2 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

jiabing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very practical and nice hotel. There are free shuttle, free breakfast and free parking, breakfast is very good. definitely will come back
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 1 May 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that your stay was cozy, and you found your room spacious and comfortable. It's great that you enjoyed the breakfast with various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

8/10 Good

Michael, Lahaska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport…clean and comfortable room, although with somewhat dated furnishings.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 1 May 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

6/10 Okay

Adriane

Liked: Staff & service
Disliked: Property conditions & facilities
Fine if you just need somewhere to sleep.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 30 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Ginger, Covington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close to airport, very nice and warm feeling inside.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 30 Apr 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

Timothy John

Saw a guy walking close to the area with a big knife (10”) strapped to his belt. Asked about security in parking and was told the had none. That I should bring everything inside as they have had break-ins occur in the past. I brought in everything including the car seats. Hoping the rented car will survive the night. Curtains were badly ripped. Took picture and told the front desk. She said they are aware that several rooms have ripped curtains but the are told the curtains are on back order Alarm clock broken where the on off switch has been broken off. Chipped paint and signs this place is deteriorating and owners aren’t doing what it needs to stay current. Will look for a nicer place with safer parking next time.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 30 Apr 2024
Thank you for your review. Please accept our sincere apologies for your disappointment with your recent stay at our hotel. I am extremely concerned to read your comments with regard to your overall experience at the hotel. It is always our highest priority us to ensure that our guests and customers leave the hotel happy and satisfied at all times.

8/10 Good

Leepei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample room size, easy access, good breakfast, nice view. However, we can hear airplanes taking off, due to close proximity.
Stayed 4 nights in Apr 2024
Response from Bay Landing Hotel on 30 Apr 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that your stay was cozy, and you found your room spacious and comfortable. It's great that you enjoyed the breakfast with various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 29 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like. But I am sure you liked the extra kickback you got from this property. No restaurant, no bar. Everything was 50 years old from top to bottom. The fake egg breakfast was terrible. For $11 I got a Perrier and 2 M&M peanuts. Wow, that was worth my stay here.
Stayed 3 nights in Apr 2024
Response from Bay Landing Hotel on 29 Apr 2024
Thank you for your review. Please accept our sincere apologies for your disappointment with your recent stay at our hotel. I am extremely concerned to read your comments with regard to your overall experience at the hotel. It is always our highest priority us to ensure that our guests and customers leave the hotel happy and satisfied at all times.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place almost all asian food optionsj
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 29 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking fee and the view was beautiful
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 29 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

pisal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 30 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

10/10 Excellent

Katie, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a stay before flying out of San Francisco. Rooms were spacious and clan, breakfast was ample and varied, and beds were comfy! Great value--
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 29 Apr 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that your stay was cozy, and you found your room spacious and comfortable. It's great that you enjoyed the breakfast with various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Helpful staff and very clean property
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 29 Apr 2024
Thank you for staying with us. We are delighted to note that you had a pleasant experience on your recent stay with us, and we appreciate your valuable feedback. I will make sure to say "thank you" to the rest of the team. We hope to be able to welcome you back in the near future.

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, lovely staff and nice rooms. Clean and well kept.
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 27 Apr 2024
Thank you so much for taking the time to leave a positive review of your recent stay with us at Bay Landing Hotel. We're delighted to hear that your stay was cozy, and you found your room spacious and comfortable. It's great that you enjoyed the breakfast with various options. We look forward to welcoming you back for another stay in the future. Your feedback is appreciated, and we'll strive to provide you with another excellent experience.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is called Bay Landing and it literally overlooks the SF Bay. The view from my large window in my room was spectacular!
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 27 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!

8/10 Good

Yayoi, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect airport hotel. Easy in and out, free shuttle and clean room
Stayed 1 night in Apr 2024
Response from Bay Landing Hotel on 26 Apr 2024
Thank You for taking the time to share your experience at Bay Landing Hotel. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!