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"It’s all about the location! Great Staff. Close to literally everything. It’s a renovated hotel but they could include some basic things in the rooms like the fridge and the coffee machine for no cost, also the shampoo and conditioner where not the best. Our room view was a garbage corner (that was not on the Expedia picture) and the street noise sometimes was horrible, they should have noise cancelling windows. I could hear the garbage truck at 7am, it woke me up. "

"Very central. Clean. Lighting is a bit harsh - they need to get some warmer lighting. The parking also gave a bit of a sticker shock. "

"Very disappointed. The hotel asked, prior to my stay, if I had any requests. One that was offered was a room that was quiet (away from the street, etc.) and I asked for a quiet room..."quiet would be nice." The first morning I was awakened by several workers who were doing something in an adjacent room. They were extremely loud and this went on for several hours. I checked out that night...a day and a half early. "

"Breakfast was hit, fresh and excellent variety. Room was clean, quiet and well maintained by housekeeping. Staff, from front desk to maintenance were friendly, professional and knowledgeable. Parking was underground and safe. "

"Have a great time everything was perfect. I’ll recommend this hotel to my friends."

"Outstanding customer service by the team "

"Comfy. "

"Good location close to union square. Beautiful lobby and reception area. Attentive staff. Stayed with a family of four sharing two double beds which were both comfortable. "

"Clean & quiet. Good value."