San Francisco Botanical Garden

We LOVED our stay here! The staff were exceptional! Not just friendly and helpful, but exceptional in their service, enthusiasm and hospitality. We didn’t love the room we were assigned because it was very small and the “view” was a tiny window. Not exactly what we hoped for from a beautiful place like this. We went to the front desk, did not complain at all, but just asked if they had any upgrades, something with a better view. The staff person was so kind and gave us a different room that was absolutely outstanding. We ordered room service and the food was excellent! Everything about our stay was magically beautiful! We will be back.

Restaurant and bar staff were not friendly.