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"Very nice helpful staff, only downfall would be the WiFi was not working. "

"Self check in. The area is a bit sketch but that’s most of downtown. I’d stay here again as a solo traveler. "

"Gross "

"Hotel was conveniently located about 10-15 min walking to nearest bus stop or cable car. 1 king bed room we stayed had a good size bedroom and bathroom for two people. Location of the AC in the bedroom bothered us since it was installed above the bed with fans pointing towards the bed and it was not possible to redirect the orientation of the fans. We had to run it before bedtime to air the room and then turn it off since it was too loud and cold but then room may get little stuffy. They charge $20 amenities fee which we never heard of in any of our stays in CA. This included breakfast which had tea, coffee and croissants and muffins which were not very fresh but edible. We rather have breakfast not included and not pay for it and choose what to eat ourselves rather than eating the same thing every morning. Staff was very nice. Overall we enjoyed our stay. "

"Convenient location for public transportation and sightseeing. A great coffee shop nearby. Staff Johnathan was very friendly and helpful. He left us a super positive impression and memory of the hotel!"

"Got this room for my sister-in-law. Not only did she not feel safe there but the room was dilapidated- the walls had extreme levels of peeling paint and the sheets were heavily stained. She didn’t stay the night and I will be contesting the charges. "

"This hotel is central to everywhere we want to go in SF! Plus, we feel safe in this neighbourhood. We love the atmosphere at Union Square, and BART is close by for our trips out to the suburbs. The staff are always friendly and helpful. Our room was nice and clean, and our room requests were met 100%. We have stayed at the Handlery many times over the years, and will stay here again! Thank you!"

"The carpets were dirty, black mold in the showers, the mattresses were cheap and uncomfortable, the elevator is slow, small and usually occupied. Took the stairs to the 5th floor and down most of the time. Aside from that, its good place to stay for a night or two on a budget. Parking is secured in a gated lot next to the hotel for $32-40 per night. Walking distance to good eateries. Recommend food within walking distance: Cafe Buenos Aires on Polk st. for their variety of fresh empanadas and desserts, fruit fruit smoothies and hot mushroom drinks and matcha. Then to have the stews/soups and other chinese foods at Hai Ki Mi Gia on Ellis. Both eateries keep a very clean place and presentation of food, on top of the food tasting delicious."

"Very clean rooms a great view of SFO and planes landings if you are a aviation enthusiasts. "