Terrace/patio

Reviews of Relaxing Gateway to The Bay - 2B/1BA/Parking W/D


Reviews

6.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 3 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.0/10

Cleanliness

Reviews

2/10 Terrible

Rebecca B., Valencia

Disliked: Cleanliness
WARNING! Not as advertised
The listing is not as advertised. Immediately upon arrival, we found the front of the home to be overgrown and not maintained. The inside of the home was also not maintained or thoroughly cleaned. There were multiple stains all over the carpet throughout the house, the couch has rips and tears, the kitchen had a musty odor which we found came from the dishwasher that had mold and mildew in the bottom. The knives in the knife block had food stuck to them. The inside of the sink had leftover food, the sponge was almost black with dirt and there was no handsoap provided for the bathroom or kitchen. The Roku TV had not been set up so we were not able to watch the television. But the biggest issue was the inadequate locks and safety concerns. The front door had a basic keycode lock and no deadbolt but the frame was not sealed so we could see daylight through all sides of the door. The garage held the washer and dryer (again, no soap) that had a door leading to the outside walkway and no functioning lock. We later learned that the home is split into multiple units and the other tenants also use the laundry facilities, but that was not explained in the listing. When we reached out to the owner, he hung up on us and after calling back, he told us to contact VRBO. We do not recommend this property.
Stayed 4 nights in Aug 2023

8/10 Good

Mark B.

Liked: Cleanliness
Nice Property
We enjoyed our stay in San Bruno. The property was as advertised and met our needs. We would have liked a working dishwasher, and coffee filters would have been helpful. Target was close by, and we could get what we needed there.
Stayed 3 nights in Jul 2023

8/10 Good

Eduardo Z.

Liked: Cleanliness
Could use some extra pillows for bedrooms.
Nice place overall Thanks much
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Good experience
House was nice. It could use a few more cooking utensils. Owner was great and let us check out a bit later
Stayed 9 nights in Feb 2022