Hotel Zaraya

A peaceful getaway where travelers can enjoy international dishes at Toro Gallo restaurant before relaxing poolside in a tranquil environment

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Where to?

Dates

June 2026

July 2026

Outdoor pool - Hotel Zaraya (San José de Cúcuta)

Breakfast, lunch and dinner served - Hotel Zaraya (San José de Cúcuta)

Standard Single Room - Hotel Zaraya (San José de Cúcuta)

Standard Double Room - Hotel Zaraya (San José de Cúcuta)

Minibar, desk, iron/ironing board, free WiFi - Hotel Zaraya (San José de Cúcuta)

Hotel Zaraya offers a calm retreat with garden grounds and an outdoor pool. Guests enjoy English breakfast and international cuisine at Toro Gallo restaurant. Practical amenities include WiFi and laundry services.

Wonderful

Popular amenities

Pool
Breakfast included
Pet-friendly
Parking included
Free Wi-Fi
Restaurant

16 Jun - 17 Jun

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About this property

Hotel Zaraya

Property highlights
Take advantage of free English breakfast, a terrace and a garden at Hotel Zaraya. The on-site international cuisine restaurant, Toro Gallo, offers breakfast, lunch and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
- An outdoor pool
- Free self-parking
- A ballroom, luggage storage and a 24-hour front desk
- A banquet hall, concierge services and 1 meeting room
Room features
All guest rooms at Hotel Zaraya offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

Pool
Breakfast included
Pet-friendly
Kids’ pool

25 May - 26 May

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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Zaraya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Zaraya?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Zaraya on 16 Jun 2026 start from €30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zaraya pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 kg per pet.

How much is parking at Hotel Zaraya?

Self-parking is free at this property.

What time is check-in at Hotel Zaraya?

Check-in begins at 3 PM.

What time is check-out at Hotel Zaraya?

Checkout is at 1:00 PM.

Where is Hotel Zaraya located?

Situated in San José de Cúcuta, this hotel is within a 5-minute walk of Colon Park, San Jose Cathedral and Cucuta Museum of Culture. Ventura Plaza Commercial Center and Gobernación Norte de Santander are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities

Verified

8/10 Good

Martin

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Nice clean hotel with friendly people. I would recommend it.

Stayed 8 nights in Jul 2024

Verified

10/10 Excellent

Grant

16 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.

Very very nice

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro

Stayed 2 nights in Jun 2025

Verified

Grant

22 Nov 2025

Liked: Cleanliness, staff & service, amenities

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.

Estadia en Hotel Zaraya, buena atención,

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?

Stayed 5 nights in Oct 2024

Verified

10/10 Excellent

rommel

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente como siempre muy atentos

Stayed 1 night in Oct 2024

Verified

2/10 Terrible

Karin

21 Sept 2024

Una mala experiencia en este hotel..

Stayed 1 night in Sep 2024

Verified

8/10 Good

adanna mercedes

4 Jul 2024

27 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una maravilla

Excelente, son muy amables y atentos!

Stayed 1 night in Jan 2024

Verified

10/10 Excellent

jorge

26 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

el personal muy amable

Stayed 1 night in Aug 2023

Verified

10/10 Excellent

Emma

28 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general, todo muy bien. Sólo que el precio debería reflejarse todo los gastos extras, sobretodo de impuestos para tener en cuenta en el pago

Stayed 2 nights in Jul 2023

Hotel Zaraya

Choose dates to view prices

Photo gallery for Hotel Zaraya

Reviews

Popular amenities

About this property

Hotel Zaraya

Similar properties

Hotel Millenium Victoria Plaza

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Reviews

Wonderful

9.2

8.6

9.2

9.0

Reviews

8/10 Good

Martin

Good experience

Martin

10/10 Excellent

Grant

Grant

10/10 Excellent

cristian

cristian

10/10 Excellent

Arnnold

Arnnold

10/10 Excellent

Ravi

Ravi

8/10 Good

Ralf

Ralf

10/10 Excellent

Matilde

Matilde

10/10 Excellent

DANIEL

Very very nice

DANIEL

10/10 Excellent

Matilde

Matilde

10/10 Excellent

Nelson

Nelson

10/10 Excellent

Yalta Carelia

Yalta Carelia

2/10 Terrible

Gpa importaciones

Gpa importaciones

10/10 Excellent

Grant

Grant

10/10 Excellent

Ronier José

Ronier José

10/10 Excellent

Mccoam

Mccoam

10/10 Excellent

Arley